Customer reviews from geappliances.com
GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.2
(1,499 Reviews)
Rating breakdown 1,499 reviews
5 Stars
796
4 Stars
403
3 Stars
141
2 Stars
70
1 Star
89
79%of customers recommend this product.
(
880 out of
1,110)
Customer Reviews for GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
3
New fridge
on September 7, 2023
Posted by: Redhotmimi
from San Luis Obispo California
Great product. Freezer could be a little bigger. Otherwise nice fridge.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Jonathon@GEA, GE Appliances , September 8, 2023
Hello - Thank you so much for taking out some time to connect and share your review. We're really happy to see that you've been enjoying this refrigerator so far. We think you've made a great choice by going with this one.
Also, we're going to share the feedback about the freezer with our product team, this way we can work on making our appliances even better going forward.
if you ever have any questions, feel free to let us know. We are always here to help. - Jonathon@GEA
Also, we're going to share the feedback about the freezer with our product team, this way we can work on making our appliances even better going forward.
if you ever have any questions, feel free to let us know. We are always here to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Happy with our new refrigerataor
on September 7, 2023
Posted by: DanaSherry
from Columbia, IL
So far, we love the new refrigerator - thought we might miss the outer water/ice dispenser, but the internal water and the freezer ice has been great. Had read that it is loud, but ours doesn't seem too loud at all.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Refrigerator
on September 8, 2023
Posted by: Moms place
from Greenfield, Indiana
Seems to work properly and has nice features. The ice maker is nice and controls are easy to read
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Not too small
on September 8, 2023
Posted by: ATrayne
from Chandler Az
At first I thought this fridge might have been too small. However the space is used so efficiently and has helped us organize our food much better than our last one
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great size and features
on September 10, 2023
Posted by: SlidellMH
from Bellingham, WA
Perfect size and features for our space. Second time buying this model. Had good experience with first one for five years (no service calls during that time) but it conveyed when we sold our home. We bought the updated model and seems to be similar.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
There is sooo much space in the top part
on September 11, 2023
Posted by: Juan05
from Boerne,Texas
We just received the fridge a few days ago and so far we love it ,it is so quiet compared to the GE 2005 profile that died
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Looks nice. Small storage space
on September 12, 2023
Posted by: Howdo
from Santa rosa
It looks nice and will be more efficient than our last, but although it's larger in size, it's storage capacity is far less than our older fridge.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 12, 2023
Good afternoon,
We appreciate you taking the time to leave a review on your new GE Appliances french-door refrigerator! We are pleased to hear that you are enjoying the appearance and efficiency this unit provides, however, we are sorry to hear the storage capacity is not comparable to your previous model.
Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this refrigerator has to offer. With that being said, thank you for your review, and for trusting our brand for your home. Have a great day!
-Devin@GEA
We appreciate you taking the time to leave a review on your new GE Appliances french-door refrigerator! We are pleased to hear that you are enjoying the appearance and efficiency this unit provides, however, we are sorry to hear the storage capacity is not comparable to your previous model.
Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this refrigerator has to offer. With that being said, thank you for your review, and for trusting our brand for your home. Have a great day!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Overall Poor Design
on September 12, 2023
Posted by: Cali1234
from San Francisco, CA
So far this fridge is pretty junky. Started making a deep revving sound that went on for a week before the fridge cabinet stopped cooling. Service came, couldn’t really find a cause, changed a gasket. Now the thing is freezing the fresh compartment no matter what temp we set. Ice in main compartment. Freezer drawer feels rickety and clumsy. Water dispenser is a dumb design that takes two hands to use. Dislike this thing a lot.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Haley@GEA, GE Appliances , September 12, 2023
Hello there.
Thank you kindly for reaching out to us and providing feedback on your appliance. We are incredibly sorry to hear that your new refrigerator is not working as it should after a service appointment. This is certainly not the quality we expect to see.
One of our agents will be reaching out directly. If you don't see an email from us shortly, please make sure to check your spam or junk folder. We look forward to hearing from you!
-Haley@GEA
Thank you kindly for reaching out to us and providing feedback on your appliance. We are incredibly sorry to hear that your new refrigerator is not working as it should after a service appointment. This is certainly not the quality we expect to see.
One of our agents will be reaching out directly. If you don't see an email from us shortly, please make sure to check your spam or junk folder. We look forward to hearing from you!
-Haley@GEA
Written by a customer while visiting geappliances.com