Customer reviews from geappliances.com
GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.2
(1,499 Reviews)
Rating breakdown 1,499 reviews
5 Stars
796
4 Stars
403
3 Stars
141
2 Stars
70
1 Star
89
79%of customers recommend this product.
(
880 out of
1,110)
Customer Reviews for GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
1
Issues after 3 months
on August 14, 2023
Posted by: HB638
from Clovis, CA
Having issues with over-freezing and a loud compressor.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, August 15, 2023
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your refrigerator is over-freezing the food.
If the food is freezing up we recommend taking a look at the link below for troubleshooting steps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002
We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737.
If you have any further questions or concerns, please let us know. We appreciate you being the best part of our GE Appliances family. -Charlie@GEA
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your refrigerator is over-freezing the food.
If the food is freezing up we recommend taking a look at the link below for troubleshooting steps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002
We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737.
If you have any further questions or concerns, please let us know. We appreciate you being the best part of our GE Appliances family. -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Good product
on August 14, 2023
Posted by: Bfeld578
from Chicago
Good product well designed, only issue so far is the freezer top drawer is just sitting on its track so it can pop out of line with bulky food or impatient kids. Smaller freezer space too but it’s not a big fridge so kind of expected. The door shelving holds a lot on top. Fits perfect into our small space.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Very well organized!
on August 15, 2023
Posted by: Darrcan333
from Maine
Love the look and interior design. Love the water system inside as well.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice looking but does not meet expectations.
on August 15, 2023
Posted by: NatD001
from Fairfield, CT
Appliance arrived with kinked water line. Appliance is very light an moves every time the doors are opened.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Jonathon@GEA, GE Appliances , August 16, 2023
Hello - Thank you for taking a moment to connect and share your review. We are really sorry that this model hasn't been exceeding your expectations. That is not the goal we are aiming for.
We definitely recommend getting one of our approved technicians out to check on everything. We're confident that they can get this resolved and repaired. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
We definitely recommend getting one of our approved technicians out to check on everything. We're confident that they can get this resolved and repaired. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Lower refrigerator pull out drawer.
on August 15, 2023
Posted by: Small and shiny
from Asheville, NC
I like the layout and the brightness of my new refrigerator. The shelves are a little shallow but the large door bins make up for it
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice looking.
on August 16, 2023
Posted by: pb6002
from Cape Coral
I really like this refrigerator. I only wish there was a butter keeper in the door. It would make it easier to access.
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Great fridge
on August 16, 2023
Posted by: Melissa755
Great fridge so far. I just wish my space could talk a slightly bigger one.
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent cooling Ice maker works great
on August 17, 2023
Posted by: Mack B
from Ohio
Has worked great cooled down quickly. Freezer works great. Ice maker is handy and works well
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com