Customer reviews from geappliances.com
GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
Average customer rating
4.5
(11,580 Reviews)
Rating breakdown 11,580 reviews
5 Stars
7,731
4 Stars
2,638
3 Stars
677
2 Stars
242
1 Star
292
90%of customers recommend this product.
(
9,285 out of
10,286)
Customer Reviews for GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
Customer Rating
5
ALL of our FOODS FRESH in ONE PLACE!
on July 1, 2023
Posted by: Life On Miracle Drive
from Greenville, SC
My wife and I have been married for 2 years now and love to cook! Usually, our fridge is stocked with leftovers and foods on the list for an upcoming recipe. My wife had a fridge when we got married and it was problematic and usually didn't have enough room. We purchased a mini fridge to have extra space to refrigerate but wished we had a fridge big enough and powerful enough to keep cool all of our foods. We now have a 3 month old and decided to make a investment on the fridge. We are thrilled we made a SMART choice! There is so much room that we no longer need to use the mini fridge and the cooling system is impeccable! If your a family how likes a lot of different foods in the house and want to keep them fresh BUY THIS GE FRIDGE!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
I always stick w GE but…
on July 15, 2023
Posted by: Vivi4
So far ok! It’s a bit louder than I expected and the doors swing wide open but you really need to push them all the way in to close. Space is great. Didn’t pay attention thst it didn’t have a deli drawer which is a bummer.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Devin@GEA, GE_Appliances, July 17, 2023
Good afternoon,
Thank you for taking the time to leave a review on your GE side-by-side refrigerator. We are sorry to hear that you are not completely satisfied with your appliance due to the noisiness of the compressor, and the fact this refrigerator does not offer a deil drawer.
Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience an appliance has to offer.
Thank you for your review, and for trusting GE Appliances for your home!
-Devin@GEA
Thank you for taking the time to leave a review on your GE side-by-side refrigerator. We are sorry to hear that you are not completely satisfied with your appliance due to the noisiness of the compressor, and the fact this refrigerator does not offer a deil drawer.
Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience an appliance has to offer.
Thank you for your review, and for trusting GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Water filter failures
on July 30, 2023
Posted by: Rod66
from Monteagle, Tennessee
My brand new side-by-side is due for its second service call, all related to the filter system. Some genius decided that by embedding an RFID chip in their expensive filters, they could make more $, but in the process have made the water system wonky. The chip readers apparently fail frequently, as has been the case with mine. GE better get its act together.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, August 1, 2023
Good morning,
Thank you for taking the time to leave a review on your new GE Appliances side-by-side refrigerator. We are sorry to hear that you are experiencing issues with the water filtration system due to the water filter. We have an excellent team of service providers, and we are confident they can accurately diagnose and repair the issue at-hand.
You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience an appliance has to offer.
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
Thank you for taking the time to leave a review on your new GE Appliances side-by-side refrigerator. We are sorry to hear that you are experiencing issues with the water filtration system due to the water filter. We have an excellent team of service providers, and we are confident they can accurately diagnose and repair the issue at-hand.
You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience an appliance has to offer.
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not recommended
on August 3, 2023
Posted by: frustrated10001
This side-by-side refrigerator is smaller on the inside than my 20 year old Kenmore that I replaced, but bigger on the outside. The worst part is that the freezer doesn't work well. That the ice cream is soft was my first clue and soft with the freezer set at 0 degrees. How can ice cream be soft if it's been sitting in a 0 degree freezer I think it's that the door doesn't close well.
No, I would not recommend this to a friend.
Response from geappliances.comBy Tierra@GEA, GE Appliances, August 4, 2023
Hello,
We're so very sorry to hear that your refrigerator isn't operating as expected. This is certainly not the experience we want for you and we're more than to help! There are some troubleshooting tips that may help resolve the freezer issue. Please click here: https://repair.geappliances.com/resources/faq/article/why-is-my-freezer-not-freezing#:~:text=Over%20time%2C%20dust%20and%20dirt,condenser%20coils%2C%20unplug%20the%20appliance.
We hope this helps. Please let us know if there is anything else we can assist with. - Tierra@GEA
We're so very sorry to hear that your refrigerator isn't operating as expected. This is certainly not the experience we want for you and we're more than to help! There are some troubleshooting tips that may help resolve the freezer issue. Please click here: https://repair.geappliances.com/resources/faq/article/why-is-my-freezer-not-freezing#:~:text=Over%20time%2C%20dust%20and%20dirt,condenser%20coils%2C%20unplug%20the%20appliance.
We hope this helps. Please let us know if there is anything else we can assist with. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Large ice bin, even temps, and good lights
on September 1, 2023
Posted by: ErikEs
from Sunrise, FL
I was looking for a very specific feature on a refrigerator- a large capacity ice maker. Most of the brands these days have the ice maker in the door with a tiny compartment. I use a lot of ice each day and more on the weekends. This unit has kept up with my demand so far. Large, dense ice cubes and a large ice bin are perfect for me. The extra lighting is a bonus too. It only took about two hours to come to temp and maintains 0°F and 37°F respectively so far.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Haley@GEAppliances, GE Appliances , September 15, 2023
Good afternoon.
Thank you kindly for providing us with feedback on your new refrigerator. It is so nice to hear how much you have enjoyed our brand in your home.
Edge-to-Edge Shelves on this model lets you store more of your favorite items and enjoy organizational flexibility on every level with glass shelves that extend from wall to wall. We designed this unit with your families in mind. We love hearing the ways you've utilized this feature.
We hope for many years of great ownership experience. If you have questions or suggestions, feel free to connect with us anytime.
-Haley@GEAppliances
Thank you kindly for providing us with feedback on your new refrigerator. It is so nice to hear how much you have enjoyed our brand in your home.
Edge-to-Edge Shelves on this model lets you store more of your favorite items and enjoy organizational flexibility on every level with glass shelves that extend from wall to wall. We designed this unit with your families in mind. We love hearing the ways you've utilized this feature.
We hope for many years of great ownership experience. If you have questions or suggestions, feel free to connect with us anytime.
-Haley@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great deal and delivery
on September 1, 2023
Posted by: JD6957
So far so good. Into the 2nd hour of cooling down after the install. It will take a bit getting used to because of the French Door fridge I had for the past 15 years. My wife already loves it not having to open 2 doors to get in the fridge plus she doesn't have to lean into the fridge, because of the bottom freezer door. 1 less gasket to worry about also.
Written by a customer while visiting geappliances.com
Customer Rating
1
Thank goodness for the warranty
on November 29, 2023
Posted by: Wandajune
from Wilmington NC
Ice maker quit after a week. Have to wait a week for the repairman and the repair window is all day long. First time I’ve gotten a GE appliance…..not off to a good start.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, December 7, 2023
Hello- We appreciate your purchase and want to welcome you to our GE Appliances family. We are very sorry that you're having this issue with your icemaker. We will be reaching out to you via email to get a little more information. Thank you for your patience in waiting to hear back.
Written by a customer while visiting geappliances.com
Customer Rating
1
Ice maker broke within two months
on January 6, 2024
Posted by: Susiesoto1
from El paso Tx
I’ve had my fridge for two months and my ice maker is already not making ice.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kacie@GEAppliances, GE_Appliances, January 17, 2024
Hello there - We apologize for the inconvenience you're facing with your refrigerator's ice maker. To troubleshoot the issue, please ensure that the water line is turned on, the freezer is cold enough, and the ice cubes are not piled up, causing the ice maker to turn off. Additionally, check that the water filter is installed correctly. If the problem persists, please take advantage of your one-year warranty with us by calling our GE Appliances Consumer Service at 1-800-432-2737. Our team will assist you in resolving the issue. We appreciate your patience and thank you for choosing GE Appliances. -Kacie@GEAppliances
Written by a customer while visiting geappliances.com