Customer reviews from geappliances.com
GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
Average customer rating
4.5
(12,337 Reviews)
Rating breakdown 12,337 reviews
5 Stars
8,239
4 Stars
2,817
3 Stars
718
2 Stars
255
1 Star
308
90%of customers recommend this product.
(
9,768 out of
10,811)
Customer Reviews for GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
Customer Rating
4
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on May 20, 2024
Posted by: Mazzz
It is a little small. ...........Llllllllllll!!!!!!
Written by a customer while visiting geappliances.com
Customer Rating
5
It's a solid or the tickets fridge at a great pric
on May 20, 2024
Posted by: Mitch Baaker
This refrigerator is very solid. I personally think it's a great fridge at a great price. The freezer side's a little smaller than I expected but that's probably my fault for not reading the specifications closely enough. I would definitely recommend this fridge.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
I like the side-by-side refrigerator design.
on May 21, 2024
Posted by: kaki1
from NM
This refrigerator is an exact model replacement of the original purchase of 1st refrigerator. This seems to be better than the other one (not as many problems.) Although I am having the same issue that the ice dispensed continues to be dirty like the other refrig. I hope this refrig isn't going to be the same way. The water dispensed is clear and clean. So for the 3 star because the ice dispensed continues to be dirty. Refrigerator/freezer organizing bins were purchased. Especially needed for freezer so items could be stacked, organized, etc. so items wouldn't fall out.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Michael, GE_Appliances, May 21, 2024
We’re happy to hear that your new refrigerator was such an excellent replacement from your old model, but we hate that you’re having issues with dirty ice. We want to help. We recommend taking a look at the article below for some things you can do if you’re seeing particles in your ice.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17758
If you continue to have issues, service will be required. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17758
If you continue to have issues, service will be required. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice features, ice bins needs installed properly
on May 21, 2024
Posted by: DJO7
from Dover,DE
Nicely designed refrigerator, my first GE. Missing lunch meat drawer, so had to buy some bins.
After a few days the ice dispenser didn’t work right. The auger pushed the door open. Turns out the ice bin wasn’t installed properly. Since adjusting works fine.
After a few days the ice dispenser didn’t work right. The auger pushed the door open. Turns out the ice bin wasn’t installed properly. Since adjusting works fine.
I would recommend this to a friend!
Features
4
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, May 22, 2024
We are thrilled that you are enjoying your new refrigerator, and you were able to get the ice bin properly installed. This is such a beautiful model that we are confident will serve you for many years to come!
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice fridge
on May 21, 2024
Posted by: Lilbella
from Tennessee
So far it’s been good, it’s quite. a little disappointed it took 24 hrs from time of delivery & set up to reach the correct temperature set by the delivery men. & 48 hours to make a full bucket of ice, to dump, then be able to use it. Ice & water dispensing is slow. & sometimes drips out after using & leaves water marks down the front. There definitely is a lot of light in the fridge part & not the same in the freezer part. Guess that wasn’t easily noticed in the well lit store.. I would prefer that the temperature setttings show all the time, to ensure there’s no issues with temperature control. Only shows when button is pressed to view.
I would recommend this to a friend!
Features
2
Performance
2
Quality
4
Value
4
Response from geappliances.comBy Tierra, GE_Appliances, May 22, 2024
We're happy to assist you with your new refrigerator. Please refer to the links below for some helpful information regarding the ice and water dispensing slowly, as well as the dripping:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17763
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16239
Your comments regarding the light and the temperature settings are important and will be considered by our product design team.
If the above suggestions don't seem to help, you can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17763
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16239
Your comments regarding the light and the temperature settings are important and will be considered by our product design team.
If the above suggestions don't seem to help, you can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
Ice cold
on May 21, 2024
Posted by: Byak15
from FL
Very nice product! Beautiful look inside and out, love the clean look of the LED interior lights! It is spacious in both the refrigerator and freezer cavity! The only down side is there is no deli drawer.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Krystal, GE_Appliances, May 23, 2024
Thank you for sharing this review with us. We're happy that you are enjoying your new refrigerator. We know you will love it for many years to come.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great fridge
on May 22, 2024
Posted by: Melanie Joy
Very quiet, reliable, keeps a constant temperatures, pleasantly stylish and very utilized
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the door dispenser.
on May 22, 2024
Posted by: GMssf
My new side-by-side fridge has a beautiful cabinet and great features.
Written by a customer while visiting geappliances.com