Customer reviews from geappliances.com
GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
Average customer rating
4.5
(11,863 Reviews)
Rating breakdown 11,863 reviews
5 Stars
7,923
4 Stars
2,703
3 Stars
692
2 Stars
247
1 Star
298
90%of customers recommend this product.
(
9,468 out of
10,480)
Customer Reviews for GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
Customer Rating
5
Replacement
on April 23, 2024
Posted by: MKW43
from Colorado Springs, CO
It is somewhat different from the last GE Refrigerator we had for about 18 years. Some features we miss and some we like this one only has 2 drawers and more shelves which I’m sure I will get used to. Over all it meets our needs and fits in our space which was the most important.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
New Fridge
on April 23, 2024
Posted by: Dsc2024
from VA
A lil smaller then expected, but a good refrigerator nevertheless.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
The refrigerator
on April 23, 2024
Posted by: Witpag58
from Bronson, Florida
The ice maker has slowed the production of ice it can’t keep up the demand and now the lights in the top of the refrigerator have dimmed and the light on side of the interior has completely gone out
Features
2
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, April 25, 2024
We want to help out with the slow ice production and with the light going out. We suggest getting one of our approved technicians out to check on this. We're confident that they can help get this resolved. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
1
Ice and water dispenser, mind of its own
on April 24, 2024
Posted by: Mad20
from Snellville, Ga
I am very disappointed and dissatisfied with this refrigerator. It has gave me problems from day one, I’ve even tried to return it on day 3. The ice and water dispensers constantly stop working. It works one day and stop working days and weeks at a time then it magically starts working again. One day ice/ water, next day no ice/ water. And I just purchased this refrigerator in November 2023, haven’t had the product for a year. Don’t buy it
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, April 24, 2024
We are more than happy to assist you with this refrigerator and its water/ice dispenser. We recommend scheduling service with one of our certified technicians to get this issue properly diagnosed and resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
2
Loud
on April 24, 2024
Posted by: __ducky_
from AZ
This is the loudest refrigerator I have ever own. It’s like the freezer and or ice maker never stop working, and based on the sounds it’s like it’s working overtime. The ice maker appears to be working fine but for a new machine it’s super loud.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
3
Value
4
Response from geappliances.comBy Charlie, GE_Appliances, April 25, 2024
We’d like to assist you with your refrigerator and we recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
3
Good fridge with anti consumer filter
on April 24, 2024
Posted by: Uncle Andre
Good refrigerator so far. Only downside is required OEM water filters with chip preventing use of generic brand filters.
Features
3
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian, GE_Appliances, April 25, 2024
We are ecstatic to hear that you are enjoying your new refrigerator so far. In regard to the water filter, you can rest assured that when a water filter is purchased directly from us or one of our retailer partners, it is a genuine GE Appliances part. If you would prefer to not purchase filters for your refrigerator, we do offer free filter bypass plugs. If this is something that you are interested in, please reach out to us.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on April 24, 2024
Posted by: Ah05
Just received but I already love the features on the frig
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Side by Side refrigerator
on April 25, 2024
Posted by: Jstump999
from Seymour, TN
So far been an excellent refrigerator.
Keeps food cold and the ice maker is doing a really good job my loves ice in her drinks
Keeps food cold and the ice maker is doing a really good job my loves ice in her drinks
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com