Customer reviews from geappliances.com
GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
Average customer rating
4.5
(12,353 Reviews)
Rating breakdown 12,353 reviews
5 Stars
8,252
4 Stars
2,820
3 Stars
718
2 Stars
255
1 Star
308
90%of customers recommend this product.
(
9,780 out of
10,823)
Customer Reviews for GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
Customer Rating
3
The space is great!
on January 29, 2024
Posted by: Jabs hiphens
from Splendora Texas
The fridge holds what we need, I do like the two larger spaced shelfs and the doors shelves are more sturdy than I’ve experienced in other fridges
I would recommend this to a friend!
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, February 5, 2024
Greetings! Thank you for taking the time to leave us a review. We are elated to hear that you are enjoying your new refrigerator and its large internal capacity. This is such a beautiful model with many great features that we're happy you enjoy. We appreciate you choosing GE Appliances for your home, and we hope you enjoy your refrigerator for many years to come! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Be wary of this GE Fridge- Water/Ice Quality Bad
on January 30, 2024
Posted by: juls34
from Illinois
I love the fridge except for the water/ice quality. There is something not right about the water reservoirs. We are on our second water filter since install in December. With the new water filter, after 2 days, the water and ice are tasting rancid again....
Features
5
Performance
2
Quality
4
Value
5
Response from geappliances.comBy Charlie, GE_Appliances, February 6, 2024
Hi there,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your refrigerator ice tastes bad and we're happy to help.
We recommend referring to the troubleshooting steps at this link for some helpful tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18944#:~:text=Sulfur%2C%20algae%2C%20minerals%2C%20salt,as%20recommended%20by%20the%20manufacturer.
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our service team will be able to provide a resolution. We appreciate your patience. -Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your refrigerator ice tastes bad and we're happy to help.
We recommend referring to the troubleshooting steps at this link for some helpful tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18944#:~:text=Sulfur%2C%20algae%2C%20minerals%2C%20salt,as%20recommended%20by%20the%20manufacturer.
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our service team will be able to provide a resolution. We appreciate your patience. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
works fine so far (1 month) but very very loud
on January 30, 2024
Posted by: newfrig1
from Colorado
recent purchase...The frig and freezer are working fine so far, but the noise level is way too high, and I don't mean just when ice is being made. This frig makes very loud noises/runs very loudly at least 80% of the time, whether making ice or not.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
4
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, February 1, 2024
Hello- Thanks for sharing with us. We apologize that this refrigerator make more noise than you expected. Newer appliances do have more technology in them, which does cause them to make more noise than older models. Below is a link for an article that will explain the normal noises of a refrigerator and what they mean.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.71018905.802517529.1704805351-1193056967.1704805350
This feedback will be passed on to our design team. Thank you for taking the time to let us know how we are doing. -Krystal@GEAppliances
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.71018905.802517529.1704805351-1193056967.1704805350
This feedback will be passed on to our design team. Thank you for taking the time to let us know how we are doing. -Krystal@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Ample Space
on January 30, 2024
Posted by: marie243
from Burlington, WV
I love the space this refrigerator has inside! I am also loving the ease of having the side by side when getting into freezer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice refrigerator
on January 30, 2024
Posted by: Koolwidget
It’s been a month so far I like it. It’s pretty. The led lights ice maker digital temp. Stainless steel no streak easy to clean. You really don’t need a clear door or a computer on the front to tell you stuff. This is a good one.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Wonderful appliance
on January 31, 2024
Posted by: Sifureeder
from Virginia Beach
Product is phenomenal, only thing I would like is humidity control on both drawers in frige section but I’ll live without I bought knowing it did not.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent fridge
on January 31, 2024
Posted by: GE Brian
from Dothan AL
So far so good. Everything is in working order. It's quiet, roomy for my household, clean and streamlined looking. Love the water filter and the ice replenishes quickly. Can't beat the price. Very happy with this purchase.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
GE Refrig
on January 31, 2024
Posted by: Staveaddress
No directions to keep refrigerator from rolling when opening the door. Website doesn’t allow registration of product!
Response from geappliances.comBy Charlie, GE_Appliances, February 6, 2024
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your refrigerator is rolling out while opening the door and we're happy to help.
We recommend referring to page 27 of the manual for leveling the refrigerator:
https://products-salsify.geappliances.com/image/upload/s--WJmUNBgg--/uri5uzsb1hmc2cqgkont.pdf?_ga=2.161727866.75632013.1707143309-1676878804.1700237661
Thanks for choosing GE Appliances for your home!
-Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your refrigerator is rolling out while opening the door and we're happy to help.
We recommend referring to page 27 of the manual for leveling the refrigerator:
https://products-salsify.geappliances.com/image/upload/s--WJmUNBgg--/uri5uzsb1hmc2cqgkont.pdf?_ga=2.161727866.75632013.1707143309-1676878804.1700237661
Thanks for choosing GE Appliances for your home!
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com