Customer reviews from geappliances.com
GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
Average customer rating
4.5
(12,358 Reviews)
Rating breakdown 12,358 reviews
5 Stars
8,257
4 Stars
2,820
3 Stars
718
2 Stars
255
1 Star
308
90%of customers recommend this product.
(
9,783 out of
10,826)
Customer Reviews for GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
Customer Rating
4
good freezing
on November 17, 2023
Posted by: Ro7777
Love the freezing - I would love to have an improvement in the water system
Written by a customer while visiting geappliances.com
Customer Rating
5
Keeps it cold and froze
on November 17, 2023
Posted by: Sam2787
from Helenwood TN
Nice fridge plenty of room, it was a little to tall for the spot but I modified my cabinets to make it fit.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful
on November 17, 2023
Posted by: Grama Gavaldon
from El Paso, TX
Love the space, it's quiet and ease of use. The price was great!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
ice machine not working already
on November 17, 2023
Posted by: Chelako
ice machine does not work properly too slow to make ice
Response from geappliances.comBy Charlie, GE_Appliances, November 20, 2023
Hi there,
Thank you for taking the time to provide feedback on your refrigerator. We're sorry to hear the ice maker is producing less ice and we're happy to provide guidance.
There are many factors that can affect the ice making process. Please refer to the troubleshooting steps at this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17403
We hope you are able to resolve this issue. Please let us know if you have any further questions, as we are always here to help!
-Charlie@GEAppliances
Thank you for taking the time to provide feedback on your refrigerator. We're sorry to hear the ice maker is producing less ice and we're happy to provide guidance.
There are many factors that can affect the ice making process. Please refer to the troubleshooting steps at this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17403
We hope you are able to resolve this issue. Please let us know if you have any further questions, as we are always here to help!
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features and quiet!
on November 17, 2023
Posted by: Aparp
from Fort Myers, FL
Awesome Fridge. There’s tons of space, and can organize things well. Love the extra shelf on top of the ice maker.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Works good, filter systems break.
on November 17, 2023
Posted by: Snuggledubs
Good fridge, like you can update Temps on pad above water dispenser. We have had water in Texas, it junks everything up. The inside, it's hard to pull levels and drawers out, it's narrow, when I need to clean. The water stopped working a few years after we purchased. It will haul ice making too. This is essential with high Temps here. Our chickens benefit from the ice maker as well. We are going to try and fix. Overall good fridge, no issues except filter and housing with this fridge. I hear that this is a common problem with this series. Wish I would have known before we spent 2 grand on it.
Response from geappliances.comBy Charlie, GE_Appliances, November 20, 2023
Hello,
Thank you for taking the time to provide feedback on your appliance. We're sorry to hear water dispenser stopped working on your refrigerator and we're happy to help.
There are a few things that can affect the water to dispense slowly. Please refer to the troubleshooting steps at this link here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34232
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please feel free to reach out with any other questions or concerns you may have. -Charlie@GEAppliances
Thank you for taking the time to provide feedback on your appliance. We're sorry to hear water dispenser stopped working on your refrigerator and we're happy to help.
There are a few things that can affect the water to dispense slowly. Please refer to the troubleshooting steps at this link here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34232
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please feel free to reach out with any other questions or concerns you may have. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Okay fridge, filters and water systems issue
on November 17, 2023
Posted by: Snuggledubs
Ok fridge. Works inside except filter, and the housing broke. We have had 3 years. This is sad cause in Texas it's really hot, we need that ice to help keep us and the chickens cool. I'm in heart failure, I've helps my heart rate stay low. We are finding out that this is a common issue with this series. Wish I would have known before purchasing.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, November 20, 2023
Hello,
Thank you for taking the time to provide feedback on your refrigerator. We're sorry to hear that water housing on your refrigerator broke.
We can definitely understand having a ice maker working is important and for the best assistance, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please feel free to reach out with any other questions or concerns you may have. -Charlie@GEAppliances
Thank you for taking the time to provide feedback on your refrigerator. We're sorry to hear that water housing on your refrigerator broke.
We can definitely understand having a ice maker working is important and for the best assistance, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please feel free to reach out with any other questions or concerns you may have. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
new fridge review
on November 18, 2023
Posted by: New fridge1003
We just got an appliance package (fridge, dishwasher and oven) over the last week so we're just getting used to them but they seem to be solid.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com