Customer reviews from geappliances.com
GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
Average customer rating
4.5
(12,361 Reviews)
Rating breakdown 12,361 reviews
5 Stars
8,259
4 Stars
2,820
3 Stars
719
2 Stars
255
1 Star
308
90%of customers recommend this product.
(
9,784 out of
10,828)
Customer Reviews for GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
Customer Rating
4
Not bad so far
on October 12, 2023
Posted by: Marc50
from Henderson Kentucky
Have not had it that long but the only thing so far I do not like is the casters it comes with do not lock and the floor in the new house isn’t 100% level so when I pull on the door it rows towards you.still waiting for the water to get hooked up for the ice maker which on these newer refrigerators from what I’ve been reading aren’t the greatest so I’m anxious to see how it works.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Very spacious!
on October 12, 2023
Posted by: Navymom37
from NJ
Love it!!! Spacious and a lot of room for storage. Easy to keep clean. First GE appliances and I love them!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features!
on October 12, 2023
Posted by: Jan1434
from Oxford Ms
Great features. Easy to operate. Adjustable shelves are so convenient! Freezer capacity excellent.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Storage Space
on October 12, 2023
Posted by: SteveB2U
from Leland, N C
The storage provided for both refrigerated and frozen foods is outstanding. Water and ice in the door is very convenient.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Just Okay.
on October 12, 2023
Posted by: Cragle
from Land O Lakes, FL
It works okay so far, but does not have as many drawers for vegetables and other things as our previous refrigerator. Also, the icemaker is very loud.
Features
3
Performance
3
Quality
3
Value
4
Response from geappliances.comBy MichaelBatCafe, CafeAppliances, October 13, 2023
Hello,
We’re glad to hear that your new refrigerator is working well so far, but we’re sorry that you’ve been less than impressed with the number of drawers and that the icemaker is louder than expected. We know how important the refrigerator is in the home, and we understand being annoyed by a lack of storage or excess noise. We are constantly working to make our appliances better, and we’ll be sure to forward your feedback to our product team so that we can continue to improve. Thank you for taking the time to leave us your review and please know we’re here should you need further assistance. -MichaelB@GEAppliances
We’re glad to hear that your new refrigerator is working well so far, but we’re sorry that you’ve been less than impressed with the number of drawers and that the icemaker is louder than expected. We know how important the refrigerator is in the home, and we understand being annoyed by a lack of storage or excess noise. We are constantly working to make our appliances better, and we’ll be sure to forward your feedback to our product team so that we can continue to improve. Thank you for taking the time to leave us your review and please know we’re here should you need further assistance. -MichaelB@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
GE has lost my trust
on October 13, 2023
Posted by: JaiElf
from Dingmans Ferry, PA
Completely disappointed; I purchased this fridge in 2021 and now it won’t hold temperature. I’m trying to find a replacement gasket for the freezer and fridge doors; but the original is out if stock and the new one is getting just as bad of reviews. Thought I was purchasing top of the line with GE by getting what was supposed to be one of their best fridges. Nope, completely took my money, and I paid $1,600 for something that’s not lasting. I really hope I can find gaskets that work and GE isn’t just leading their customers to spend more money on their gaskets that are going to quite again in less than two years. Also, it can be super loud and the plastic inside is super cheap and starts cracking and breaking in a couple of month with gentle care. Beyond infuriating!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Sylvia@GEAppliances, October 13, 2023
Hi,
We're sorry to hear your refrigerator gaskets are damaged, but we're confident the replacement will meet your needs.
Your comments on the quality of this unit are valuable, and we'll make sure our product team has them to improve future models.
If you have any questions about your gasket, please call our parts team at 1-877-959-8688.
Thank you.
-Sylvia@GEAppliances
We're sorry to hear your refrigerator gaskets are damaged, but we're confident the replacement will meet your needs.
Your comments on the quality of this unit are valuable, and we'll make sure our product team has them to improve future models.
If you have any questions about your gasket, please call our parts team at 1-877-959-8688.
Thank you.
-Sylvia@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent product
on October 13, 2023
Posted by: larryb348
from Buda Texas
Long time purchaser of GE appliances, know the brand and quality
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE 25.3-cu ft Side-by-Side Refrigerator W/Ice Make
on October 14, 2023
Posted by: Terrys Happy Now
from Port Charlotte, FL
I WOULD HIGHLY RECOMMEND THIS REFRIERATOR!! I purchased the GE refrigerator for its sleek look, ice/water dispenser with push button feature coming out of (1) dispenser & the TRAY provided at the bottom of the ice/water dispenser. All most all other refrigerators are now being sold without the tray at the bottom & they just look like somethings missing. GE did not cheap out there & added the tray. GREAT JOB!! Also, who knew I was an ice connoisseur? I LOVE the half-moon sized ice cubes & these are made in the model I purchased. Other refrigerators have ice makers that make ice that's half the size & it just melts super-fast being smaller requiring more ice to be used. If you're like me, I use a LOT of ice and those smaller cubes just don't work for me. GREAT JOB GE FOR KEEPING WHAT I CONSIDER REGULAR SIZED ICE CUBES!! I AM VERY HAPPY WITH MY PURCHASE!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com