Customer reviews from geappliances.com
GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
Average customer rating
4.5
(12,362 Reviews)
Rating breakdown 12,362 reviews
5 Stars
8,260
4 Stars
2,820
3 Stars
719
2 Stars
255
1 Star
308
90%of customers recommend this product.
(
9,784 out of
10,828)
Customer Reviews for GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
Customer Rating
2
Broke one week after delivery
on September 25, 2023
Posted by: Olivesmom
from Asheville
Had a week and had issues Eggs are freezing and water dispenser stopped working. Not the product I thought it would be I was looking for a reliable refrigerator
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEAppliances, GE_Appliances, September 26, 2023
Hi,
We're sorry to hear your refrigerator isn't working properly. Having this happen a week after delivery is unexpected, but we're committed to getting you the help you need.
When you can, please schedule service with one of our qualified technicians. To do this, please call 1-800-432-2737. Thank you for your patience. We're confident our technicians can resolve this for you.
-Sylvia@GEAppliances
We're sorry to hear your refrigerator isn't working properly. Having this happen a week after delivery is unexpected, but we're committed to getting you the help you need.
When you can, please schedule service with one of our qualified technicians. To do this, please call 1-800-432-2737. Thank you for your patience. We're confident our technicians can resolve this for you.
-Sylvia@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Uneven doors
on September 25, 2023
Posted by: Akat50
I like the fridge and freezer function and space wise but the doors are uneven. They should be even and line up but do not. The freezer door is higher that the refrigerator door.
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 26, 2023
Hi there,
Thank you for taking the time to leave a review on your new GE Appliances side-by-side refrigerator. We are pleased to hear that you are enjoying the cooling capabilities this refrigerator provides, however, we are sorry to hear the doors are uneven. We're happy to provide some guidance!
The refrigerator doors can be adjusted and leveled. Please review page 12 of the owners manual at the link below for instructions on how to do so:
https://products-salsify.geappliances.com/image/upload/s--WJmUNBgg--/uri5uzsb1hmc2cqgkont.pdf?_ga=2.133514829.2100642769.1695648642-908362173.1674246354
Thank you for your review, and for trusting our brand for your home. Have a great evening! -Devin@GEAppliances
Thank you for taking the time to leave a review on your new GE Appliances side-by-side refrigerator. We are pleased to hear that you are enjoying the cooling capabilities this refrigerator provides, however, we are sorry to hear the doors are uneven. We're happy to provide some guidance!
The refrigerator doors can be adjusted and leveled. Please review page 12 of the owners manual at the link below for instructions on how to do so:
https://products-salsify.geappliances.com/image/upload/s--WJmUNBgg--/uri5uzsb1hmc2cqgkont.pdf?_ga=2.133514829.2100642769.1695648642-908362173.1674246354
Thank you for your review, and for trusting our brand for your home. Have a great evening! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
No smudge
on September 25, 2023
Posted by: GSBrax
Love my side by side GE stainless refrigerator.
After 2 weeks no smudge or finger prints.
Smaller than my previous one but it’s ok , less clutter.
After 2 weeks no smudge or finger prints.
Smaller than my previous one but it’s ok , less clutter.
Written by a customer while visiting geappliances.com
Customer Rating
4
I miss the meat and cheese drawer.
on September 25, 2023
Posted by: Lol1980
from Southern California
Love everything about this refrigerator except for the fact that there isn’t a meat and cheese drawer. These products are in with the veggies and on the shelf for now but it’s awkward.
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Frig and Very Functional
on September 25, 2023
Posted by: ChetNashville
from Nashville, TN
Much better arrangement and more usable space than my Samsung French-Door which suddenly died on me. Great lines and look/
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Good fixture
on September 26, 2023
Posted by: Job55
from Rhode island
Great piece of apliance. I would recommend it to others
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances , September 27, 2023
Hello - Thank you for taking a moment to reach out and share your review. We're so glad that you are enjoying this refrigerator so far. You've made a great choice.
One of our favorite things about this model is the fingerprint resistant stainless steel. It really helps keep this refrigerator looking clean and sleek. We also love the gorgeous LED lighting, which helps a lot with visibility.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
One of our favorite things about this model is the fingerprint resistant stainless steel. It really helps keep this refrigerator looking clean and sleek. We also love the gorgeous LED lighting, which helps a lot with visibility.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it
on September 26, 2023
Posted by: Spaddy
from Jonesboro, GA
I love my new Fridge. I went with GE because it was on the top of the list for least amount of repairs. I recently started drinking a lot of water and I wanted a fridge with water and ice on the door. Very quiet.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Very happy with my new fridge
on September 26, 2023
Posted by: Mstsk
from Virginia Beach,va
My last fridge was over 20yes old and was still running. I was apprehensive getting a new one because they usually don’t last that long. I love my fridge. I wanted something typical without all the bells and whistles. Only problem was difficulty with shelf and drawer placement.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com