Customer reviews from geappliances.com
GE - 33 in. Wide 23.2 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
Average customer rating
4.4
(189 Reviews)
Rating breakdown 189 reviews
5 Stars
116
4 Stars
49
3 Stars
13
2 Stars
5
1 Star
6
89%of customers recommend this product.
(
119 out of
133)
Customer Reviews for GE - 33 in. Wide 23.2 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
Customer Rating
1
Save yourself the headache, buy something else.
on September 11, 2025
Posted by: Annoyed91025
from Sacramento CA
[This review was collected as part of a promotion.] Our fridge went out just before Memorial Day, so of course we had to rush to buy a new fridge and almost everything was out of stock because of a Memorial Day appliance sale. We bought this fridge because it was the best price that still included features, and one that fit the dimensions we needed.
We have regretted the decision ever since. It was professionally installed, and is perfect level (we checked) but the door doesn’t stay open. So you have to open it, start grabbing while it’s closing, then bump it back open so get a few more seconds, bump it back open, over and over. One side is so small that I can’t get both shoulders in to dig around and find what I need, and keep bumping the door back open at the same time.
The freezer is so small, this will not work for any household that is more than 1-2 people. Each shelf on the freezer door can fit one pint of ice cream. That’s it. Or one uncrustable.
The shelves in the fridge side are not space efficient at all. You end up with one shelf for milk and tall top shelf liquids, one shelf for yogurts or something, and then a HUGE gap for the third shelf. You almost have to purchase extra shelves or find some sort or organizing situation to put on the third shelf. Otherwise a ton of space is wasted. There is no cheese or deli drawer, the egg container barely fits one carton of eggs. You can fit two if you lay them on their sides. There’s two drawers for veggies but one will probably go towards stuff that doesn’t fit where it normally is supposed to go. Good luck fitting all of your condiments in the door shelves because 60% of your space goes towards bulky shelf design and thick plastic sides.
I hate it. Also, less than a year later it’s making a moaning noise and isn’t holding temperature.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
2
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, September 12, 2025
We are sorry that this refrigerator's internal capacity was less than expected. If your refrigerator is not leveled properly, the door will not shut on its own. Since your refrigerator properly level, it is normal for the doors to close on their own. We advise you to schedule service with our Bodewell technicians to get this temperature issue properly addressed. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm. We have also provided some normal refrigerator sounds here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Your feedback is extremely important to us. We will pass these comments regarding the shelving layout along to our product team to review.
Your feedback is extremely important to us. We will pass these comments regarding the shelving layout along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
3
I liked old style better
on August 28, 2025
Posted by: Besue
[This review was collected as part of a promotion.] While I always love my GE appliances, this one I'm not as happy with. The divide between freezer and refrigerator is easy off leaving no room for frozen food.
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Diego, GE_Appliances, August 29, 2025
Thank you for your review. We are going to share your comments regarding your unit's storage design to our product team for review.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Refrigerator
on August 27, 2025
Posted by: Corn38
from Providence, RI
[This review was collected as part of a promotion.] Nice looking refrigerator. Sleek and sharp looking. Glass shelving which is very nice. Ample room for food and beverage storage. Freezer is a good size.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator
on August 25, 2025
Posted by: Bazz13
Great looking appliance and has a good amount of space. I had to order a few shelves to accommodate my needs.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
DO NOT BUY! RFID reader fails costing you hundreds
on August 12, 2025
Posted by: unami218
GE puts RFID readers in their fridge to stop people from using counterfeit water filters.
And when this RFID reader fails, it stops you from using genuine GE water filters.
This means you can't use YOUR fridge which you paid for to dispense WATER or ICE unless you pay them hundreds of dollars.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, August 18, 2025
Our GE Appliances branded refrigerators do require genuine GE Appliances water filters. If you would prefer to not purchase filters for your refrigerator, we do offer free filter bypass plugs. If this is something that you are interested in, please reach out to us.
Written by a customer while visiting geappliances.com
Customer Rating
4
Good fridge
on July 26, 2025
Posted by: Patrice68
from Alabama
Nice refrigerator. Keeps things cold. Only problem is with ice maker. It wants to fly out of the glass sometimes.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
It had features and size I was shopping for
on July 24, 2025
Posted by: fel714
I chose this product because it had all the options i was looking for.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Space Saving Side by Side Refrigerator
on July 17, 2025
Posted by: jetlag_rob
Very spacious & nice looking refrigerator. The only drawback is that the freezer area is a little smaller than I'd have liked. The refrigerator food section is spacious. Nice looking appliance.
Written by a customer while visiting geappliances.com