Customer reviews from geappliances.com
GE - 20.8 Cu. Ft. French Door Refrigerator with LED Interior Lighting - Fingerprint resistant Stainless steel
Average customer rating
4.3
(481 Reviews)
Rating breakdown 481 reviews
5 Stars
289
4 Stars
120
3 Stars
41
2 Stars
12
1 Star
19
88%of customers recommend this product.
(
384 out of
437)
Customer Reviews for GE - 20.8 Cu. Ft. French Door Refrigerator with LED Interior Lighting - Fingerprint resistant Stainless steel
Customer Rating
3
Hopelessly optimistic
on August 19, 2023
Posted by: Salwegman
from Michigan
We are having issues from day one with condensation and freezing in refrigerator. The supplier has sent service and we are waiting for parts now. Will know more in a week or 2 on how satisfied we are…
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
4
Response from geappliances.comBy Charlie@GEA, GE_Appliances, August 21, 2023
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you are having issues with your refrigerator.
We greatly appreciate your patience while waiting for the parts. We hope you are able to get your refrigerator fixed and start using it soon. If you have any questions in the future, please let us know. We are here to help! -Charlie@GEA
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you are having issues with your refrigerator.
We greatly appreciate your patience while waiting for the parts. We hope you are able to get your refrigerator fixed and start using it soon. If you have any questions in the future, please let us know. We are here to help! -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Malfunctioning ice-maker
on December 31, 2023
Posted by: HarryYeo
The ice maker doesn’t with and has to be replaced. Disappointing over the holidays when ice is used in drinks. Otherwise, seems fine.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, January 12, 2024
Greetings! Thank you for taking the time to leave us a review. We are so sorry to hear that your ice maker is not operating as designed. This is in no way the consumer experience that we strive for, and we recommend scheduling service with one of our certified technicians to get this issue resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home, and we are confident that our technicians will get your icemaker fixed as quickly as possible. - Adrian@GEAppliances
We appreciate you choosing GE Appliances for your home, and we are confident that our technicians will get your icemaker fixed as quickly as possible. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Sleek look and functional all the way around!
on September 5, 2024
Posted by: PMAOG5
from VA
My new refrigerator was delivered today. So far it’s working beautifully and I am very pleased.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible refrigerator
on October 8, 2025
Posted by: Crappy refrigerator
I’ve had service people out probably 6-8 times since the warranty ran out and the refrigerator was only 13 months old when the ice maker froze up, the refrigerator is at 65 degrees and the freezer has frost in it. These issues have happened at least twice each from 12-14 months old and it still doesn’t work. I’ve lost 2 sets of food and condiments because of this.
Response from geappliances.comBy Tierra, GE_Appliances, October 9, 2025
We'd like to assist with the operation of your refrigerator. One of our team members will contact you via email shortly to gather more details. Kindly reply at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Absolutely horrible refrigerator
on October 20, 2025
Posted by: Dom25
from Albrightsville PA
Purchased brand new in 2022. Ice maker stopped working after 1 year. Repairman who serviced the unit told me this refrigerator has a poor design that causes the water to freeze before dripping into the ice maker. He showed me what he was talking about and warned me it will happen again. Sure enough it froze in the exact place he said it would two days after the service. Just around the two-year mark, ice started forming on the rear wall of the refrigerator. The compressor is now very loud. I am replacing this three-year-old unit with another brand on Thursday.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, October 21, 2025
We would like to assist you with this refrigerator icemaker and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features!
on December 15, 2025
Posted by: Hans M
from Virginia
[This review was collected as part of a promotion.] Nice storage. Looks very nice. Great appliance for the money and a good fit in tight space. Energy saving. Bottom drawer freezer is a good configuration.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
I do not love it and am sorry I bought this.
on May 22, 2017
Posted by: Fanchon
from East Peoria, IL, United States
Sorry I purchased this refrigerator. There is not enough room in the refrigerator part. I am used to a water and ice cube dispenser. I have an upright freezer so I should have never bought a refrigerator with a freezer on the bottom. I still love GE products just made the wrong choice.
No, I would not recommend this to a friend.
Features
3
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Awful grinding noise
on November 26, 2017
Posted by: Cdlem
from Queensbury, NY, United States
Bought this a month ago and from the very beginning it started grinding. It starts and stops consistently. I know refrigerators make noise, but this is not right!
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
2
Response from geappliances.comBy BRENDAatGE, GE_Appliances, November 29, 2017
Hello Cdlem,
We appreciate you taking the time to write a review on your brand new refrigerator. We regret your experience. This is not what we would expect from our product. Please click on the link below to help you determine if the noise you are hearing is considered normal:
http://bit.ly/1VIjR50
If service is needed, please call a GE Service Technician at 1-800-432-2737.
We appreciate you taking the time to write a review on your brand new refrigerator. We regret your experience. This is not what we would expect from our product. Please click on the link below to help you determine if the noise you are hearing is considered normal:
http://bit.ly/1VIjR50
If service is needed, please call a GE Service Technician at 1-800-432-2737.
Written by a customer while visiting geappliances.com