I want to like the refrigerator but it runs frequently and loudly. The size was right to replace an old fridge. I like the space inside and the flexibility of the door shelving. The noise has made me hate it though and I cannot recommend it.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Devin, GE_Appliances, October 28, 2023
Hi there!
Thank you for taking the time to leave a review on your new GE Appliances french-door refrigerator. We are sorry to hear that you are not completely satisfied with the refrigerator due to how noisy it is, and how frequently is runs. For refrigerators and freezers to maintain the proper temperature, the compressor will run much of the time. Refrigerators and freezers have compressors that are designed to run 80% to 90% of the time. This makes them more energy efficient because the greatest amount of energy is used when the compressor cycles on as opposed to when the compressor is actually running. Modern refrigerators save energy by running longer, but at a slower speed. Most of the energy used in a refrigerator is from starting the compressor.
Factors that contribute to a refrigerator running too frequently or too long:
- The compressor will run longer after the initial installation or after a long power outage. - The refrigerator will run more if the room has high humidity or high temperature. - Doors may have been opened frequently or for an extended period of time. - Warm food may have been placed in the fresh food or freezer compartment. - Check the gasket for a proper seal. Make sure it is not damaged.
Thank you for your review. Please don't hesitate to reach out if you should have any questions or concerns. Have a great weekend! -Devin@GEAppliances
LOVE THE DOUBLE DOORS AND EASY ACCESS TO FREEZER ON THE BOTTOM. ANOTHER GREAT FEATURE IS THE ABILITY TO SEE WHAT IS INSIDE YOUR FRUIT AND VEGGIE BINS. REFRIGERATOR/FREEZER FOR TIGHT SPACES IS GREAT FOR SMALL SPACES.
Freezer door handle broke after 3 years and I got it fixed. Now 1 of the refrigerator door handle broke. The units is 4 years old. Everything else is still in good condition but handle plastic is very cheap.
Response from geappliances.comBy Adrian@GEAppliances, October 16, 2023
Greetings! Thank you for your feedback. We are so sorry to hear of the issues you are having with your refrigerator door handles. This is not the consumer experience that we strive for with our appliances, and we will be sure to share this feedback with our product design teams so they can make the necessary improvements to this product.
We are honored to have you as a part of the GE Appliances family, and we hope you continue to enjoy your refrigerator for many years to come. - Adrian@GEAppliances
I love it. It has plenty of room and nice the shelves can be moved to make room for storage of taller items.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Charlie@GEAppliances, October 13, 2023
Greetings,
Thank you for taking the time to provide us with your feedback. We are ecstatic to hear that you are loving your new refrigerator. This is such a beautiful model with many great features that we are happy to hear you're enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you continue to enjoy your refrigerator for many years to come! -Charlie@GEAppliances
The mullion between the doors has been replaced by GE within 6 months, however the water dripping from the shelves and condensation on the outside of the door continues (it may have been safer to buy the model with only one door). A loud revving sound from the freezer occurs for several hours or longer every few days. A technician is coming back out to look at both of these issues.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
2
Value
3
Response from geappliances.comBy Adrian@GEAppliances, October 9, 2023
Hi there! Thank you for your feedback. We are extremely sorry to hear of your issues with your new refrigerator. We definitely understand the importance of a new appliance operating as such. We see you have a service appointment scheduled for this week, and we are confident that our technicians will be able to get both of these issues resolved.
We are honored to have you as a part of the GE Appliances family, and we hope to gain your confidence back with our products. - Adrian@GEAppliances