Customer Reviews for GE - 30 in. Wide 20.8 Cu. Ft. French Door Refrigerator with LED Interior Lighting - Fingerprint resistant Stainless steel
Customer Rating
5
Looks great and works well!
on May 24, 2024
Posted by: 24GEFridge
from Bark River, MI
First new fridge in over 20 years so a big improvement for us. I worry a bit about the lifespan of the double freezer drawer (versus the simple door on an overhead freezer) but time will tell on that I guess. No issues so far (only had it a month at this point) but it just kind of clunks every time you open/close the drawer so I imagine that takes a toll after many years of use. Overall very pleased we could find something that fit the narrow opening of our older home yet still has the looks and functionality of a fancy modern Dutch door refrigerator.
Not my favorite fridge I work in a luxury town home community that is used this model for their fridges across most of our properties the problem that I deal with the most with these fridges are frozen water components for some reason they felt the engineering of these fridges was okay to allow for the evaporator fan to blow chilled air directly on the water supply line for the ice maker... I get constant calls for frozen ice makers The other number one failure or the door hinges these units do not handle door swing well they break quickly and you need to replace the bushings often. The last thing is this is not a maintenance friendly fridge any work that needs to be done usually has to be done in the freezer... Even the smallest technicians have trouble fitting into these things resulting in required removal of doors and major components just to gain access to minor issues...
And my biggest complaint the worst complaint is the cost of parts why on Earth do minor pieces cost major percentage of the value of this fridge not okay the concept of buying things built in other countries was supposed to be cheaper not more cost inefficient
At least it'll work for a while...
Not my professional choice for a decent dependable model in the fridge market!
Response from geappliances.comBy Jonathon, GE_Appliances, March 14, 2024
We definitely want to help clear up the frozen water situations you are noticing. The main cause of this is having low food load in the refrigerator. Cold air is heavy and will settle at the bottom of the compartment, and if there is not enough food to absorb the cold air, it can cause the water in the tank to freeze. Also, we are going to pass along the feedback about the handles and the access to the compartments to our product and design team. That way we can continue implementing improvements.
I absolutely love my new GE Side by Side Refrigerator! So much space inside and the layout is so well thought out. I have room to spare! The cooling drawer is a huge bonus. I can keep my meats extra cold and fresh.