Customer reviews from geappliances.com
GE - 20.8 Cu. Ft. French Door Refrigerator with LED Interior Lighting - Stainless Steel
Average customer rating
4.4
(474 Reviews)
Rating breakdown 474 reviews
5 Stars
286
4 Stars
119
3 Stars
41
2 Stars
12
1 Star
16
88%of customers recommend this product.
(
381 out of
433)
Customer Reviews for GE - 20.8 Cu. Ft. French Door Refrigerator with LED Interior Lighting - Stainless Steel
Customer Rating
3
Roomy for a small fridge, but there are issues
on June 13, 2021
Posted by: kzavarin
from Hercules, CA
A 30" fridge is the widest that fits my kitchen nook, and nicest in that range. It's roomy for its small size, lots of bins and drawers, temp is consistent and has an open-door alarm, which is a must. However, i've owned for 4 years, and it's had a number of problems that i can't honestly recommend anymore. 1) plastic frame on both sides of the top shelf cracked, so the front piece comes off (i've had to super-glue it); 2) i suspect there's a leak in the icemaker, because after a while, part of the ice becomes a solid block (GE sent a lazy repairman who blamed it on low water pressure - mine is actually much higher than normal, and i still don't get how that would affect the icemaker); 3) the top plastic of the freezer drawer is now cracked (maybe a stress fracture - no idea how that would happen - i am a household of 1). Sad, but i'm not recommending anymore.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, June 14, 2021
Hi,
Thanks for the review. We appreciate you choosing GE Appliances and it's a pleasure having your business. We're truly sorry about your experience with this model and we're glad you took advantage of the warranty. Your comments on the design are much appreciated and we'll pass them along to our engineering staff for improvement. Thank you for your time and patience. Have a great day!
-Sylvia@GEA
Thanks for the review. We appreciate you choosing GE Appliances and it's a pleasure having your business. We're truly sorry about your experience with this model and we're glad you took advantage of the warranty. Your comments on the design are much appreciated and we'll pass them along to our engineering staff for improvement. Thank you for your time and patience. Have a great day!
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Not enough features
on June 14, 2021
Posted by: deb1301
from mantoloking NJ
Not what I expected, very low end as far as features
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, June 15, 2021
Hi, Thanks for the review! We appreciate you choosing GE Appliances and we're glad to have you with us. Your comments regarding the features are very much appreciated, and we'll be happy to share them with our engineering staff. Let us know if you have any more questions or concerns. Take care!
-Sylvia@GEA
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator
on June 20, 2021
Posted by: Char16
from Kaneohe, HI
I am happy with my purchase. I have been looking for a french door for a few months and I was only able to not get anything wider than 33 inches width because of the space. Most refrigerators are 36inch width.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good looking functional fridge
on June 27, 2021
Posted by: MH 37
from NM
I love everything about the refrigerator (functionality, ice maker, size, looks, etc). The only thing I noticed was the noise. I believe it's mainly from ice making. My old Whirlpool refrigerator (with an ice dispensing function) did not make any noise but this one does. It's not the deal-breaker, I will get used to it.
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Problems Continues
on July 2, 2021
Posted by: Mzshawty
from Jacksonville Florida
Got this delivered on 5/19/21. Worked well the first few days then a revving noise starts up,there was frost buildup on the back in the fridge part, nd started to run hard. Had 2 techs come out, 1st one says there's a gap where the gasket was supposed to be so he pushed it down and ordered a new one. The noise continued then, had to wait 7 days for the part to come in. 2nd tech came just this Tuesday and replaced the gasket. Again the revving noise is there, frost buildup, runs hard and now a new problem. sweat on the outside doors. Just scheduled another service. If this doesn't fix it this time either GE will have to replace the fridge or I go with something else. It's too bad because i really like the fridge alot. So we'll see after the repair in a week from today.
Features
5
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, July 6, 2021
Hello - we are so sorry about the noise issues you're experiencing, plus the broken gasket, frost buildup, and condensation on the outside doors of your refrigerator. This sounds incredibly irritating and we certainly understand your frustration. It can also be stressful having multiple technician visits and we apologize for any inconveniences that must have caused.
As far as the revving noise goes, check out page 42 of the owner's manual for descriptions of normal operating sounds (https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-1.pdf) to determine whether or not this noise is standard.
We are confident that our technician will be able to help you with the problems you're facing with this refrigerator. Let us know if you have any questions or concerns - we are always happy to assist you. We are so glad to have you in the GE Appliances family. Keep in touch, Kelsey@GEA
As far as the revving noise goes, check out page 42 of the owner's manual for descriptions of normal operating sounds (https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-1.pdf) to determine whether or not this noise is standard.
We are confident that our technician will be able to help you with the problems you're facing with this refrigerator. Let us know if you have any questions or concerns - we are always happy to assist you. We are so glad to have you in the GE Appliances family. Keep in touch, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Smaller space
on July 5, 2021
Posted by: Hamma36
from Cape Elizabeth, ME
It's fine but we lost a lot of interior space from our old refrigerator, which was the same size.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, July 7, 2021
Hi there - thanks for leaving this review. We are sorry that this refrigerator has less interior space than your old refrigerator. This would certainly be difficult to adjust to and we can understand your disappointment.
When shopping for a similar refrigerator, it's important to not only consider the dimensions of the unit, but also the capacity. We do appreciate your insights with this model's space and we are going to pass along your comments to our refrigeration design team for future models.
We're grateful to have you in the GE Appliances family. Let us know if there's anything we can do for you; we're always happy to help out in any way we can. Best, Kelsey@GEA
When shopping for a similar refrigerator, it's important to not only consider the dimensions of the unit, but also the capacity. We do appreciate your insights with this model's space and we are going to pass along your comments to our refrigeration design team for future models.
We're grateful to have you in the GE Appliances family. Let us know if there's anything we can do for you; we're always happy to help out in any way we can. Best, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features
on July 13, 2021
Posted by: Turkeythug5
from Erwin Tn
Works wonderful keeps food cold. Would recommend to anyone.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice features
on August 3, 2021
Posted by: Czkoala
from Pittsburgh
For a smaller refrigerator, it has some nice features. There’s a water filter, the door shelves are both deep and adjustable for larger condiment containers, wine, etc…
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com