Customer reviews from geappliances.com
GE - 30 in. Wide 20.8 Cu. Ft. French Door Refrigerator with LED Interior Lighting - Fingerprint resistant Stainless steel
Average customer rating
4.3
(482 Reviews)
Rating breakdown 482 reviews
5 Stars
289
4 Stars
120
3 Stars
42
2 Stars
12
1 Star
19
88%of customers recommend this product.
(
384 out of
437)
Customer Reviews for GE - 30 in. Wide 20.8 Cu. Ft. French Door Refrigerator with LED Interior Lighting - Fingerprint resistant Stainless steel
Customer Rating
1
Bad Compressor
on February 19, 2020
Posted by: Parkpresto3
from Youngstown, OH
Just bought in November of 2019. Compressor went bad a month later!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA , GE_Appliances , February 21, 2020
Hello Parkpresto3 - Thanks for posting a review on your refrigerator. We're truly sorry for the compressor experience. We understand how frustrating this would be and hope you've taken advantage of your warranty. If any future questions come up, please feel free to reach out to us at the “contact us” link on our www.geappliances.com website. Thanks for choosing GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfection
on February 17, 2020
Posted by: anthill
from charleston, ME
This refrigerator is great for the small space we had to place it. There is ample space in the refrigerator on the top. All food items are visible and easily accessible. Being able to view contents in the drawers is helpful. Love the shelves on the doors and being able to organize contents well and being able to open one side.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Smudges
on February 5, 2020
Posted by: Sled
from Pa
Love the no smudge finish but they don't tell you the handles aren't. More than the body the handles are used constantly and have to be wiped off several times a day!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
clean look easy access, efficient power consumpti
on January 13, 2020
Posted by: pmetro
from rhode island
For some acclimating to a new fridge after 20 or so years with a favorite appliance takes some adjustment and change, the milk is in a different place and the shelving and placement of items is not the same as the old fridge. But that soon dissipates.
Installation:
The first and foremost consideration is whether the appliance will properly fit. outdated kitchens sometime do not mesh well with newer appliances. height wise I had to modified the cabinets above the GNE21FSKSS. luckily as they were built they were easily converted to a lesser height by some trimming of the lower part of the cabinet and doors and relocation of the hinges and bottom, accommodated the GNE21FSKSS The depth is also a consideration as with the new GNE21FSKSS the storage in door gives a greater door thickness so the GNE21FSKSS will protrude further out compared to the one it's replacing. As with most manufacturers concise dimensional blueprints can obtained at the manufactured website and use to confirm the fit and location of electrical and water connections.Also don't scrimp on the recommended clearances, that may shorten the life and proper operation of the appliance. Other impediments can include your entry door width and interior door dimensions. It may be necessary to remove the doors from the fridge when transporting to fit but be forewarned new fridges with door mounted accessories like ice and water dispensers, doors are not easily removed. So consider the above if you are going to DIY deliver and install this appliance.
Installation:
The first and foremost consideration is whether the appliance will properly fit. outdated kitchens sometime do not mesh well with newer appliances. height wise I had to modified the cabinets above the GNE21FSKSS. luckily as they were built they were easily converted to a lesser height by some trimming of the lower part of the cabinet and doors and relocation of the hinges and bottom, accommodated the GNE21FSKSS The depth is also a consideration as with the new GNE21FSKSS the storage in door gives a greater door thickness so the GNE21FSKSS will protrude further out compared to the one it's replacing. As with most manufacturers concise dimensional blueprints can obtained at the manufactured website and use to confirm the fit and location of electrical and water connections.Also don't scrimp on the recommended clearances, that may shorten the life and proper operation of the appliance. Other impediments can include your entry door width and interior door dimensions. It may be necessary to remove the doors from the fridge when transporting to fit but be forewarned new fridges with door mounted accessories like ice and water dispensers, doors are not easily removed. So consider the above if you are going to DIY deliver and install this appliance.
As more consumers purchase items online sight unseen, It's also worth mentioning that ergonomically considerations could be considered with household members that may be challenged height wise or may have limited mobility and motor function and range of movement. this GNE21FSKSS could be deeper, taller or require different positional movement to access the bottom freezer. than your present model.
The bottom freezer with the upper sliding shelve give somewhat easy access to he frozen items. The sliding separator can be useful if your living in a multi generational or shared living space household and something that could be applied to the main box shelving for easy food item separation. A large amount of food storage of the main box is in the doors is easily configured bins. these clear plastic bins are placed as desired on the inner portion of the doors , in our case french door configuration. At first glance I though that the bins had been cracked, all in the same place, until after closer inspection the cracks were molding lines in the plastic. Compared to our old fridge that due to overloading and subsequent failure brackets, these door bins of the GNE21FSKSS appear that they will hold up well. Some family members questioned the longevity and durability of the plastic freezer components.
The glass shelving was also an upgrade fro our former wire shelving of the Roper (Whirlpool) and the plastic bottom shelve and bin. The glass is much stronger but be careful when landing heavy glass containers like growlers in the fridge. The digital control function setting are a definite upgrade for the old analog knob style of set and check till it to your liking. even though they are rarely accessed once set, i worry about the long term function as the similar touch control panel of our dishwasher is sometime unresponsive.
The fridge performs it's function efficiently and practically silent. intermittent noises are of the filling of the ice maker ( fill solenoid and shutoff operation), occasional repositioning of a flapper for air distribution (similar to a stepper motor) and the dropping of the ice from the ice maker to the bin The plastic ice bin being of plastic construction can be a bit noisy when getting your cubes and we use a repurposed measuring cup as a ice scoop. I've considered a silicone mat at in the bottom of the bin to muffle the sound. The large ice bin makes a large quantity of ice available for distribution when entertaining but will take up freezer space, in our case not a consideration as we have used in the past up to 6 ice trays for ice production in our old fridge.
the GNE21FSKSS is our first bottom fridge design to replace and aging side by side Roper that gave us many many years of service. The GNE21FSKSS selected didn't have the external door ice and water dispenser and has a sleeker look, most others persons with the feature of water in the door dispenser reported that in a few short years these dispensers malfunctioned even to the point where the water dispensers flooded and caused damage to their homes. Not exactly something you would consider when purchasing for convenience, but having a water supply with no drain in the kitchen, this could happen.
The stainless front and black sides is a clean look and a frequent less considered point is whether the front and side will support fridge magnets. the GNE21FSKSS has enough metal in the satin lees to allow the use of fridge magnets if so desired.
The stainless front and black sides is a clean look and a frequent less considered point is whether the front and side will support fridge magnets. the GNE21FSKSS has enough metal in the satin lees to allow the use of fridge magnets if so desired.
Selecting a fridge can be a long drawn out decision. Most appliances today after viewing choices and narrowed by budget, fall into a certain category and some appliances are simply bulk manufactured and branded under different labels. Persons who have seen our fridge have the same exact style under a different badge. Also the choice is narrowed by the bells and whistles added of simply efficiently cooling and freezing foods. Most fridge purchases only happen once every 10 or more years. to be fair in this report the cost was subsidized by a utility company for an energy conservation program.
Maintenance:
water filter is recommend to be changed at 6 month intervals, some reviewers also mentioned measuring the TDD of the water to verify that the filter needs replacing , a gallon meter would be a more accurate indicator of replacement frequency. What the cost of filters over the life span of the fridge is to be considered in the operational cost for this appliance if you are budget conscience.
Maintenance:
water filter is recommend to be changed at 6 month intervals, some reviewers also mentioned measuring the TDD of the water to verify that the filter needs replacing , a gallon meter would be a more accurate indicator of replacement frequency. What the cost of filters over the life span of the fridge is to be considered in the operational cost for this appliance if you are budget conscience.
I purchased the recommended stainless steel cleaner and polisher, the handles of this GNE21FSKSS seemed to show more residue of handing in our active kitchen than our old fridge. The metal seemed to soak up the cleaner polish so after several applications the door and handles look extremely clean and flawless.
As with our old fridge I clean the condenser coils religiously. On this fridge as with our old one this requires rolling out the fridge and removing an access panel to get to he coils and vacuuming and brushing out the accumulated dust. This is often overlooked and a cause of early failure or reduced cooling, increased energy consumption or compressor or other component failure.
The only way i could give this appliance a 5 star rating would be possibly after 10 year of use. We realize that in today's world an appliance is often obsolete before it's failure and the energy use and convince upgrade may be the determining factor of replacement rather than the forced purchase due to failure. A prudent consumer would have a timeline to replace an major appliance depending on it's expected lifespan.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Drawers, storage arrangement easily accessible.
on January 6, 2020
Posted by: Jbattani
from Ankeny, Iowa
We have had the new fridge since December 28, so this is an early review. We like the bright lighting and roomy drawers. We were able to arrange the interior shelving to accommodate tall containers, such as milk cartons. Door shelves are wide enough and deep enough for most containers, such as ketchup, mustard, salad dressings and jelly. Really like the slate color so fingerprints are not a problem. Doors open easily and have had no issues so far.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
One Day In
on December 31, 2019
Posted by: judycooks
from Minnesota
We've had our refrigerator one day and I'm so pleased. It replaced a 12 year old side-by-side and the difference in the regfrigertor portion is night and day. I can actually see what is on the shelves now! I'm hoping this great relationship continues.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great fridge, lots more room than expected
on December 30, 2019
Posted by: JillH08
from NORTH ANDOVER, MA
I searched high and low for this fridge. I needed a 30 inch fridge that would fit through my doorway as well as fit in my condo kitchen. I shopped at many stores compairing features and prices. I didnt want or need a counter depth. I went back and forth as I wanted water in the door and this one doesn't have it. I wanted matching appliances so I gave up on the water. To be honest, I am glad I did, this is a really great fridge now that I have had it for a month.
Example, in my old fridge if I had pushed a head of lettuce to the back it would have crystallized and needed to be tossed. I did that with this new fridge and it was fine almost 2 weeks later. Yay. Veggies and fruits are staying fresher longer which means I am saving money not disposing of food gone bad.
I was wondering if the deli would fit in the tray, it does. There are at least 10 packages of meats and cheeses. I was wondering where the milk goes. I have 2 half gallons on the door. I was wondering if I could live without the adjustable shelf, I can, don't miss that at all. Fyi the 33 inch model has an adjustable shelf, the 30 inch does not.The drawers for fruits and veggies are a bit tight but we make it work. There's plenty of room on the other shelves for the overflow.
My doorway is 30 inches and the fridge is 29 3/4 without the door handles. The guys carried it in the kitchen with the straps and didnt catch their fingers thank goodness, I was concerned and held my breath as they turned the corner. So glad it fit. Measure for sure if your space is tight.
There is not a lot of room in the freezer. I find it odd that when I shut the door that occasionally an ice cube hits the floor from underneath. Good thing it lands in front of the fridge vs under where it cold melt.
All in all, if your space is constrained there are not a lot of choices. I don't feel like I settled. Its a really good fridge and I hope it lasts a good long life.
Example, in my old fridge if I had pushed a head of lettuce to the back it would have crystallized and needed to be tossed. I did that with this new fridge and it was fine almost 2 weeks later. Yay. Veggies and fruits are staying fresher longer which means I am saving money not disposing of food gone bad.
I was wondering if the deli would fit in the tray, it does. There are at least 10 packages of meats and cheeses. I was wondering where the milk goes. I have 2 half gallons on the door. I was wondering if I could live without the adjustable shelf, I can, don't miss that at all. Fyi the 33 inch model has an adjustable shelf, the 30 inch does not.The drawers for fruits and veggies are a bit tight but we make it work. There's plenty of room on the other shelves for the overflow.
My doorway is 30 inches and the fridge is 29 3/4 without the door handles. The guys carried it in the kitchen with the straps and didnt catch their fingers thank goodness, I was concerned and held my breath as they turned the corner. So glad it fit. Measure for sure if your space is tight.
There is not a lot of room in the freezer. I find it odd that when I shut the door that occasionally an ice cube hits the floor from underneath. Good thing it lands in front of the fridge vs under where it cold melt.
All in all, if your space is constrained there are not a lot of choices. I don't feel like I settled. Its a really good fridge and I hope it lasts a good long life.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great lay out.
on December 30, 2019
Posted by: Kathyqb
from 11967
Less space than my last fridge but seems so much bigger.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com