Customer reviews from geappliances.com
GE - 20.8 Cu. Ft. French Door Refrigerator - Stainless Steel
Average customer rating
4.4
(456 Reviews)
Rating breakdown 456 reviews
5 Stars
273
4 Stars
115
3 Stars
40
2 Stars
12
1 Star
16
88%of customers recommend this product.
(
369 out of
419)
Customer Reviews for GE - 20.8 Cu. Ft. French Door Refrigerator - Stainless Steel
Customer Rating
5
Great fridge, lots more room than expected
on December 30, 2019
Posted by: JillH08
from NORTH ANDOVER, MA
I searched high and low for this fridge. I needed a 30 inch fridge that would fit through my doorway as well as fit in my condo kitchen. I shopped at many stores compairing features and prices. I didnt want or need a counter depth. I went back and forth as I wanted water in the door and this one doesn't have it. I wanted matching appliances so I gave up on the water. To be honest, I am glad I did, this is a really great fridge now that I have had it for a month.
Example, in my old fridge if I had pushed a head of lettuce to the back it would have crystallized and needed to be tossed. I did that with this new fridge and it was fine almost 2 weeks later. Yay. Veggies and fruits are staying fresher longer which means I am saving money not disposing of food gone bad.
I was wondering if the deli would fit in the tray, it does. There are at least 10 packages of meats and cheeses. I was wondering where the milk goes. I have 2 half gallons on the door. I was wondering if I could live without the adjustable shelf, I can, don't miss that at all. Fyi the 33 inch model has an adjustable shelf, the 30 inch does not.The drawers for fruits and veggies are a bit tight but we make it work. There's plenty of room on the other shelves for the overflow.
My doorway is 30 inches and the fridge is 29 3/4 without the door handles. The guys carried it in the kitchen with the straps and didnt catch their fingers thank goodness, I was concerned and held my breath as they turned the corner. So glad it fit. Measure for sure if your space is tight.
There is not a lot of room in the freezer. I find it odd that when I shut the door that occasionally an ice cube hits the floor from underneath. Good thing it lands in front of the fridge vs under where it cold melt.
All in all, if your space is constrained there are not a lot of choices. I don't feel like I settled. Its a really good fridge and I hope it lasts a good long life.
Example, in my old fridge if I had pushed a head of lettuce to the back it would have crystallized and needed to be tossed. I did that with this new fridge and it was fine almost 2 weeks later. Yay. Veggies and fruits are staying fresher longer which means I am saving money not disposing of food gone bad.
I was wondering if the deli would fit in the tray, it does. There are at least 10 packages of meats and cheeses. I was wondering where the milk goes. I have 2 half gallons on the door. I was wondering if I could live without the adjustable shelf, I can, don't miss that at all. Fyi the 33 inch model has an adjustable shelf, the 30 inch does not.The drawers for fruits and veggies are a bit tight but we make it work. There's plenty of room on the other shelves for the overflow.
My doorway is 30 inches and the fridge is 29 3/4 without the door handles. The guys carried it in the kitchen with the straps and didnt catch their fingers thank goodness, I was concerned and held my breath as they turned the corner. So glad it fit. Measure for sure if your space is tight.
There is not a lot of room in the freezer. I find it odd that when I shut the door that occasionally an ice cube hits the floor from underneath. Good thing it lands in front of the fridge vs under where it cold melt.
All in all, if your space is constrained there are not a lot of choices. I don't feel like I settled. Its a really good fridge and I hope it lasts a good long life.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Drawers, storage arrangement easily accessible.
on January 6, 2020
Posted by: Jbattani
from Ankeny, Iowa
We have had the new fridge since December 28, so this is an early review. We like the bright lighting and roomy drawers. We were able to arrange the interior shelving to accommodate tall containers, such as milk cartons. Door shelves are wide enough and deep enough for most containers, such as ketchup, mustard, salad dressings and jelly. Really like the slate color so fingerprints are not a problem. Doors open easily and have had no issues so far.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Saving energy
on August 30, 2020
Posted by: Fooled once
from Sioux City, ia
Bought this fridge and a GE upright freezer a couple years ago. First, the fridge randomly froze set at 36. 2 warranty claims. Now out of warranty, both freezers have thawed out. Currently freezing ok, but the fridge is 60 degrees. It’s colder outside. No more Haier products in my house. I’ll never save in energy what they have cost me in food.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality
on February 3, 2021
Posted by: Pandtg
from Ohio
We had our fridge for one month and it quit cooling both the fridge and freezer. We were without out brand new fridge waiting for it to get repaired for two weeks. It’s a shame that GE doesn’t take more pride in what they sale. When I talked to customer service they really seemed to care less that our brand new fridge was broke. It turned out to be a leak on the dryer filter. Most likely due to poor craftsmanship. If it breaks again it will be the last GE product we buy.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Response from geappliances.comBy Guy@GEA, GE Appliances, February 9, 2021
Hi Pandtg, we're terribly sorry to hear this happened to you and that it felt like our customer service could care less about your issue. We would never expect this kind of experience for our customers so we apologize for the inconveniences. If you have any other questions or concerns, you can e-mail us here: https://www.geappliances.com/ge/service-and-support/contact.htm
We're wishing you the best,
Guy@GEA
We're wishing you the best,
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the French doors
on February 25, 2021
Posted by: Netterfield
from Ohio
Love shelf space and freezer at bottom. Refrigerator makes a noise. Can’t find out why.
Am happy with French doors.
Am happy with French doors.
I would recommend this to a friend!
Features
4
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Geoff@GEA, GE Appliances, March 4, 2021
Hello Netterfield. We are glad to hear how you love your new refrigerator. Thank you for choosing GE Appliances! We truly appreciate you taking time to write a review on your refrigerator and sharing your valuable feedback. We'll be sure and share your comments with our product design team to aid with future design improvements. Here is link to normal noises for refrigerators. https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901 -- Be safe. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
LOVE IT!!!
on March 1, 2021
Posted by: Navymomfl
from Saint Cloud, FL
This fridge is WONDERFUL - I love the depth in the inside along with all the storage room it offers. This fridge is a great choice and now my mom wants one.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst piece of crap ever made
on November 6, 2021
Posted by: Mij62
from Black Mountain NC
Own two of these. Both ice makers died within 1year of ownership. 1 replacement ice machine died 6 mod after installation. Both refrigerators leak water at many point of the cheap plastic plumbing, I now have ruined hardwood floors thanks to GE. I would not sell thes to my worst enemy.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, November 9, 2021
Hi, Thanks for your review. We sincerely apologize for the difficulty you've experienced with two of your refrigerator ice makers and know this must be very frustrating for you! We're also deeply sorry for any damage that has been done to your hardwood floors because of the leaking problem and are happy to offer some guidance. For a property damage claim, please contact Sedgwick at 1-844-652-3105. Sedgwick is an insurance company used by GE Appliances. We truly hope this is resolved for you soon. Please know we're hear for you if any questions come up. Thanks! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Stylish
on May 21, 2016
Posted by: Lynda2016
from Boston, MA, United States
I bought this fridge a week ago. Love the door alarm feature. My girls always leave the door open and our food would spoil. Not anymore
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com