Customer Reviews for GE - 30 in. Wide 20.8 Cu. Ft. French Door Refrigerator with LED Interior Lighting - Fingerprint resistant Stainless steel
Customer Rating
3
Noisy
on March 14, 2022
Posted by: Buyer from WI
from Columbus, WI
In general, we find the refrigerator acceptable. Our two concerns is an overlarge ice tray which takes space that could be used for frozen goods. If a sliding divider had been provided we would have lessened the ice cube space by half. Also, the refrigerator is far noisier than our previous refrigerator. The noise is disconcerting at times.
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, March 15, 2022
Hello - Thanks for sharing your feedback. So glad to hear that overall you're pleased with your refrigerator. Your comments on the design of the ice tray are greatly appreciated and will be taken into consideration for future improvement.
The new high efficiency compressor on modern refrigerators may run faster and longer than your previous refrigerator and generate more sound. You may hear a high-pitched hum or pulsating sound while it is operating which is normal. Here's an article that provides a list of normal sounds your refrigerator may make: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.247601795.583533226.1647272322-59233703.1633559121
We're always here to help if any questions or concerns come up. Thanks again! -Mikayla@GEA
We needed a small refrigerator to fit our space and had our last GE for 12 years before it broke. So far we are disappointed that you can’t place the three shelves do that a Britta/juice carton/milk carton can fit on the lowest level. There is now a wasted shelf that is 2 inches high. Also when you pull out the freezer door you have to be careful or it will come off the runners. It is very wobbly.
No, I would not recommend this to a friend.
Features
2
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, March 17, 2022
Hi - Thanks for taking the time to write a review. You've chosen a fantastic refrigerator model and we're glad that you're pleased with its performance and appearance. Your feedback on the functionality of the shelves are greatly appreciated and will be taken into consideration for future improvement.
If the freezer drawer is wobbling, crooked or uneven when it is opened, this called "racking" and is normal. This racking is an advantage when the freezer drawer closes, allowing the gasket on the freezer drawer better flexibility to seal against the refrigerator cabinet.
Know that we're always here to help if any questions or concerns come up. Thanks again for the review. -Mikayla@GEA
I love it but after only having it for 3 weeks it had to be serviced . The ice maker was not working properly. Disappointed because I had to wait 13 months to get it only to not work properly. Would like to be compensated for waiting all this time
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, March 17, 2022
Hey there,
Thanks so much for sharing your review with us. Oh goodness! We're terribly sorry to hear that your unit needed servicing and do apologize for the long wait. Your frustration is understandable, but we're confident the wait was worth it. If you experience any troubles with your model, please let us know. Stay well. Mike@GEA
Looks great in our kitchen. I love everything about it!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Mike@GEA, GE Appliances, March 16, 2022
Good day,
Thanks so much for sharing your review about this incredible refrigerator! We're thrilled to hear how great it looks and how much you love it! Thanks for choosing GE appliances. Mike@GEA
it would be nice to configure the shelves a little more to make for a high pot.... 2 liter bottles and milk willfit on doors nicely.... but overall a good refrigerator and a resonably priced compared to other appliances out there....
We love the size of this refrigerator. It’s perfect for our small kitchen. However, the ice maker stopped working shortly after it was delivered.
I would recommend this to a friend!
Features
5
Performance
3
Quality
5
Value
5
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 22, 2022
Hi, We're delighted to hear you love the size of your beautiful new refrigerator and it is a perfect fit for your kitchen! It's very disappointing to hear the ice maker has stopped working and we know this must be quite frustrating. Here is a link with some great troubleshooting tips that may help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17403&_ga=2.228919132.1784811694.1645448730-803349494.1628167569
If these suggestions don't work, we encourage you to take advantage of the warranty by calling GE Service at 1-800-432-2737 or scheduling online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps! Thanks for making GE Appliances a part of your home. - Sharon@GEA