Customer reviews from geappliances.com
GE - 30 in. Wide 20.8 Cu. Ft. French Door Refrigerator with LED Interior Lighting - Fingerprint resistant Stainless steel
Average customer rating
4.3
(483 Reviews)
Rating breakdown 483 reviews
5 Stars
290
4 Stars
120
3 Stars
42
2 Stars
12
1 Star
19
88%of customers recommend this product.
(
385 out of
438)
Customer Reviews for GE - 30 in. Wide 20.8 Cu. Ft. French Door Refrigerator with LED Interior Lighting - Fingerprint resistant Stainless steel
Customer Rating
3
Product quality poor
on September 15, 2022
Posted by: Dudes25
from Old Town Maine
Freezer door doesn't close automatically after a week of use, await back ordered parts
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Pablo@GEA, GE Appliances, September 22, 2022
Hello there - while we're happy to see that you rated this unit high on multiple categories, we're also sorry to know that you've had to experience this situation with your freezer door. We know this isn't ideal after such little time, and we completely understand your disappointment.
We recommend scheduling service for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
We also recommend referencing your retailer's return/exchange policy as another possible resolution to this concern.
Please know you can also reach out to us on social media if there are other questions or concerns we can help with.
Take care.
Pablo@GEA
We recommend scheduling service for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
We also recommend referencing your retailer's return/exchange policy as another possible resolution to this concern.
Please know you can also reach out to us on social media if there are other questions or concerns we can help with.
Take care.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
2nd Replacement fridge works perfectly
on September 10, 2022
Posted by: User1234454
from NY
Admittedly, we did have trouble with the first refrigerator making a noise. Service came and immediately identified that it needed a part. Since we were well within the new warranty., It was actually swapped out for a new one which is working perfectly.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
defective refrigerator
on September 7, 2022
Posted by: nfc00
from east meadow,ny
bought refrigerator. from day 1 it didnt work properly. technicians looked at fridge. they said i should get a new refrig. ge said NO!!!! it needs a new compressor, an evaporator cover, and a duct tower. one pice won't be in until mid october. numerous calls are getting negative results. temps of refrig around 40, freezer temp 25. food is spoilong.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Pablo@GEA, GE Appliances, September 19, 2022
Hello - we're very sorry to hear that you've had to experience this situation with your refrigerator. We're especially sorry to know that this happened so soon after your purchase. We know this isn't ideal, and we completely understand your frustration.
We noticed that there is a case and a service appointment for this situation, and please know we're confident that your case manager and technician will be able to provide the best assistance and resolution possible for this concern.
Please know you can always reach out to us on social media if there are other questions or concerns we can assist you with.
Have a great one.
Pablo@GEA
We noticed that there is a case and a service appointment for this situation, and please know we're confident that your case manager and technician will be able to provide the best assistance and resolution possible for this concern.
Please know you can always reach out to us on social media if there are other questions or concerns we can assist you with.
Have a great one.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Fantastic refrigerator!
on September 2, 2022
Posted by: Katm5
from Seattle, WA
Refrigerator is quiet, and keeps everything, no matter where it is in the appliance at the right temperature. The freezer compartment is spacious and has a light. Couldn’t imagine a better refrigerator at this great price point!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Oscillating Groaning noise. Fridge never shuts off
on August 30, 2022
Posted by: TomBShrewsburyMA
from Shrewsbury, MA
The owner's manual says it may run for 24 hours to initially cool. Ours ran for 6.5 days without shutting off all the while making an oscillating groaning noise. (Room temp is 73-80.) Then it ran normally for ~24 hours - gentle whirring noise cycling on and off. The noise is back today. I am not confident this thing will last. Minimally, the owner's manual should say it takes a week, not a day to cool. It should also say the oscillating noise is normal... if it is normal...
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
2
Response from geappliances.comBy GE Appliances, August 31, 2022
Thank you for taking the time to reach out and let us know. Your feedback is always appreciated.
We're definitely sorry to hear about the fan running more than normal, we know that can be a huge headache to deal with. This is especially frustrating since it's a new model.
We would recommend taking advantage of your warranty and getting one of our approved technicians out to check everything. We're confident that they will find and fix the problem. You can schedule online here at this link: https://www.geappliances.com/ge/service-and-support/service.htm
If you have any additional questions, always feel free to reach out to us directly. We're always happy to help out.
Jonathon@GEA
We're definitely sorry to hear about the fan running more than normal, we know that can be a huge headache to deal with. This is especially frustrating since it's a new model.
We would recommend taking advantage of your warranty and getting one of our approved technicians out to check everything. We're confident that they will find and fix the problem. You can schedule online here at this link: https://www.geappliances.com/ge/service-and-support/service.htm
If you have any additional questions, always feel free to reach out to us directly. We're always happy to help out.
Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Perfect for a smaller kitchen.
on August 29, 2022
Posted by: Candee R
from Iowa
Perfect for our small kitchen. Plenty of drawer and shelving space to store all that we need for a family of 4.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Fits my space perfectly
on August 27, 2022
Posted by: Bebe50
from Richmond, VA
Had such a hard time finding a refrigerator to fit our space. This one is taller and deeper but not as wide as our previous fridge. Very pleased!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Cools Fast
on August 26, 2022
Posted by: Sasscee22
from Philadelphia, PA
Cools quickly. Plenty of space. Moveable shelves allowed me to fit my Brita pitchers.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com