Customer Reviews for GE - 30 in. Wide 20.8 Cu. Ft. French Door Refrigerator with LED Interior Lighting - Fingerprint resistant Stainless steel
Customer Rating
5
2nd Replacement fridge works perfectly
on September 10, 2022
Posted by: User1234454
from NY
Admittedly, we did have trouble with the first refrigerator making a noise. Service came and immediately identified that it needed a part. Since we were well within the new warranty., It was actually swapped out for a new one which is working perfectly.
bought refrigerator. from day 1 it didnt work properly. technicians looked at fridge. they said i should get a new refrig. ge said NO!!!! it needs a new compressor, an evaporator cover, and a duct tower. one pice won't be in until mid october. numerous calls are getting negative results. temps of refrig around 40, freezer temp 25. food is spoilong.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Pablo@GEA, GE Appliances, September 19, 2022
Hello - we're very sorry to hear that you've had to experience this situation with your refrigerator. We're especially sorry to know that this happened so soon after your purchase. We know this isn't ideal, and we completely understand your frustration.
We noticed that there is a case and a service appointment for this situation, and please know we're confident that your case manager and technician will be able to provide the best assistance and resolution possible for this concern.
Please know you can always reach out to us on social media if there are other questions or concerns we can assist you with. Have a great one.
Refrigerator is quiet, and keeps everything, no matter where it is in the appliance at the right temperature. The freezer compartment is spacious and has a light. Couldn’t imagine a better refrigerator at this great price point!
Oscillating Groaning noise. Fridge never shuts off
on August 30, 2022
Posted by: TomBShrewsburyMA
from Shrewsbury, MA
The owner's manual says it may run for 24 hours to initially cool. Ours ran for 6.5 days without shutting off all the while making an oscillating groaning noise. (Room temp is 73-80.) Then it ran normally for ~24 hours - gentle whirring noise cycling on and off. The noise is back today. I am not confident this thing will last. Minimally, the owner's manual should say it takes a week, not a day to cool. It should also say the oscillating noise is normal... if it is normal...
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
2
Response from geappliances.comBy GE Appliances, August 31, 2022
Thank you for taking the time to reach out and let us know. Your feedback is always appreciated.
We're definitely sorry to hear about the fan running more than normal, we know that can be a huge headache to deal with. This is especially frustrating since it's a new model.
We would recommend taking advantage of your warranty and getting one of our approved technicians out to check everything. We're confident that they will find and fix the problem. You can schedule online here at this link: https://www.geappliances.com/ge/service-and-support/service.htm
If you have any additional questions, always feel free to reach out to us directly. We're always happy to help out.
It cools very well. I set it at 35 degrees. It takes a day to be set at the new temperature. It sounds an alarm if you leave the door open. Freezer is excellent as well with plenty room in it.