Customer reviews from geappliances.com
GE - 30 in. Wide 20.8 Cu. Ft. French Door Refrigerator with LED Interior Lighting - Fingerprint resistant Stainless steel
Average customer rating
4.3
(482 Reviews)
Rating breakdown 482 reviews
5 Stars
289
4 Stars
120
3 Stars
42
2 Stars
12
1 Star
19
88%of customers recommend this product.
(
384 out of
437)
Customer Reviews for GE - 30 in. Wide 20.8 Cu. Ft. French Door Refrigerator with LED Interior Lighting - Fingerprint resistant Stainless steel
Customer Rating
3
Love the fridge but ongoing issues
on October 14, 2022
Posted by: TLRe
from Traverse City, Mi
Having issues with moisture build up. Supposedly the Supposedly the French door seal, nope. Now a new door (warped), is on order.
Runs more than it should. Came home tonight and freezer won’t shut off. So I Manually powered it down.
I will call service Monday, and see if I can get a loner.
Runs more than it should. Came home tonight and freezer won’t shut off. So I Manually powered it down.
I will call service Monday, and see if I can get a loner.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, October 19, 2022
Hi there,
Thanks for taking the time to leave a review. So sorry to hear about the issues you've had here with moisture build up. We're sure this would be incredibly frustrating. If your dealer is assisting you with service, we'd recommend keeping in touch with them for the best assistance moving forward. If you have questions or concerns about your unit in the future, know that you're always free to reach out.
All the best,
Michael@GEA
Thanks for taking the time to leave a review. So sorry to hear about the issues you've had here with moisture build up. We're sure this would be incredibly frustrating. If your dealer is assisting you with service, we'd recommend keeping in touch with them for the best assistance moving forward. If you have questions or concerns about your unit in the future, know that you're always free to reach out.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Solid fridge
on October 5, 2022
Posted by: H12345
It’s a pretty good fridge. The opening and closing of the doors isn’t smooth and if you try to close the fridge doors but you don’t push hard enough to latch, the door will swing back open, jostling everything inside. It works pretty well though.
I would recommend this to a friend!
Features
3
Performance
4
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice looking refrigerator
on September 30, 2022
Posted by: Green Jackie
from South Kingstown RI
It appears that this refrigerator is very efficient and that might be the reason for so many different sounds coming from it and that it seems to always be cycling. It's deeper than I thought but has ample room inside for my liking.
Tons of plastic wrap to remove before you actually get to the surfaces and wish shelving was glass.
As always love the bottom freezer.
Tons of plastic wrap to remove before you actually get to the surfaces and wish shelving was glass.
As always love the bottom freezer.
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
great Fridge
on September 29, 2022
Posted by: Kermitt99
from Salt Lake City, UT
only issue was it was a bit larger and very hard to get to slot. I had to remove all handles of drawers and cupboards to squeeze by then removed doors on fridge to get past dishwasher but once it was in it was wonderful. Ice was full in just a couple of hours great fridge
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Love it.
on September 29, 2022
Posted by: GW2022
from western MA
I love this fridge. It is quiet and easy to organize. I only wish it had a split drawer and shelves. My space is tight, so I can not pull anything out to clean without pulling the whole fridge out.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Vintage size, noisy, roomy fridge, small freezer
on September 26, 2022
Posted by: AmazonX42
from Columbia, MD
I like that it fits the space for a 90s fridge and that's why I wanted it.
I don't like the cycling Rrrr Rrrr Rrrr of the ice maker. It's annoying. When it's not running, the fridge is quiet.
I like the way the doors, drawers, and shelves are set up. Plenty of room. But having a drawer freezer with nowhere to put a frozen pizza but on top of all your other stuff will take getting used to.
Due to supply chain problems, I had to wait 14 months to get this fridge after ordering the previous model that was less fingerprint resistant.
I don't like the cycling Rrrr Rrrr Rrrr of the ice maker. It's annoying. When it's not running, the fridge is quiet.
I like the way the doors, drawers, and shelves are set up. Plenty of room. But having a drawer freezer with nowhere to put a frozen pizza but on top of all your other stuff will take getting used to.
Due to supply chain problems, I had to wait 14 months to get this fridge after ordering the previous model that was less fingerprint resistant.
I would recommend this to a friend!
Features
4
Performance
2
Quality
3
Value
4
Response from geappliances.comBy Matthew@GEA, GE_Appliances, September 27, 2022
Hello,
Thank you for taking the time to share your honest feedback. At GEA, we strive to provide our consumers with the highest quality products that meet their every need; however, we understand there’s always room for improvement. This said, we would like to apologize for the qualities of this refrigerator that you are unhappy with, and please know that we will be sharing this information with our product team.
Thank you again for your feedback as it allows us to learn the best ways to improve our products in the future. Thank you for being a part of the GEA family, and if you need any additional assistance, please feel free to reach out to us.
All the best,
Matthew
GE Appliances
Thank you for taking the time to share your honest feedback. At GEA, we strive to provide our consumers with the highest quality products that meet their every need; however, we understand there’s always room for improvement. This said, we would like to apologize for the qualities of this refrigerator that you are unhappy with, and please know that we will be sharing this information with our product team.
Thank you again for your feedback as it allows us to learn the best ways to improve our products in the future. Thank you for being a part of the GEA family, and if you need any additional assistance, please feel free to reach out to us.
All the best,
Matthew
GE Appliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Good features but I'm having issues
on September 23, 2022
Posted by: Joe C sparky
from Westchester County NY
Refrigerator is icing up and a lot of condensation. Repair man is coming out to check it. Hopefully is a simple fix
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Matthew@GEA, GE_Appliances, September 27, 2022
Hello,
Thank you for reaching out to us! We’re so sorry to hear about this icing issue; this is certainly not the experience we expect or wish for our consumers to have. This said, we would like to apologize for any inconvenience this issue you has caused you over the past few months.
We see in our system that you’ve been in contact with a service technician; therefore, we recommend that you continue your communication with them to resolve this issue.
We thank you for your patience, if you need any additional assistance, please know that you can always reach out to us!
Best regards,
Matthew
GE Appliances
Thank you for reaching out to us! We’re so sorry to hear about this icing issue; this is certainly not the experience we expect or wish for our consumers to have. This said, we would like to apologize for any inconvenience this issue you has caused you over the past few months.
We see in our system that you’ve been in contact with a service technician; therefore, we recommend that you continue your communication with them to resolve this issue.
We thank you for your patience, if you need any additional assistance, please know that you can always reach out to us!
Best regards,
Matthew
GE Appliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Product quality poor
on September 15, 2022
Posted by: Dudes25
from Old Town Maine
Freezer door doesn't close automatically after a week of use, await back ordered parts
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Pablo@GEA, GE Appliances, September 22, 2022
Hello there - while we're happy to see that you rated this unit high on multiple categories, we're also sorry to know that you've had to experience this situation with your freezer door. We know this isn't ideal after such little time, and we completely understand your disappointment.
We recommend scheduling service for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
We also recommend referencing your retailer's return/exchange policy as another possible resolution to this concern.
Please know you can also reach out to us on social media if there are other questions or concerns we can help with.
Take care.
Pablo@GEA
We recommend scheduling service for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
We also recommend referencing your retailer's return/exchange policy as another possible resolution to this concern.
Please know you can also reach out to us on social media if there are other questions or concerns we can help with.
Take care.
Pablo@GEA
Written by a customer while visiting geappliances.com