Customer reviews from geappliances.com
GE - 23.7 Cu. Ft. French Door Refrigerator with Space Saving Ice Maker - Stainless Steel
Average customer rating
4.2
(625 Reviews)
Rating breakdown 625 reviews
5 Stars
328
4 Stars
161
3 Stars
79
2 Stars
29
1 Star
28
82%of customers recommend this product.
(
379 out of
463)
Customer Reviews for GE - 23.7 Cu. Ft. French Door Refrigerator with Space Saving Ice Maker - Stainless Steel
Customer Rating
1
ZERO STARS
on January 17, 2024
Posted by: Pollywollydoodle1
from WV
Worst refrigerator we’ve owned in 50+ years. Sorry. It’s BAD. Loud, cheaply made, defective water dispenser, cramped interior. Forced to buy to fit space, which will be renovated next year. Will NOT buy GE for new kitchen.
No, I would not recommend this to a friend.
Response from geappliances.comBy Adrian, GE_Appliances, January 25, 2024
Greetings! Thank you for your feedback. We are extremely sorry to hear that this refrigerator has not lived up to your expectations due to the quality of the appliance and the internal capacity. This is definitely not the consumer experience that we strive for. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass this along to our product team to review.
We are honored that you chose GE Appliances for your home, and we hope you are able to enjoy your refrigerator for many years to come. - Adrian@GEAppliances
We are honored that you chose GE Appliances for your home, and we hope you are able to enjoy your refrigerator for many years to come. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Very Satisfied
on January 18, 2024
Posted by: Glen308
from Duluth, MN
Great refrigerator with useful features. Looks great in our condo kitchen. I like it that the ice maker and water dispenser fit in left-side door and work well. My only criticism is that if you use only the left-side door to the refrigerator, you must be careful to not shut it too quickly. The movable flap, which is part of the left-side door and which covers the seam between the two doors when shut, can sometimes catch on the edge of the right-side refrigerator door.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Not happy
on January 20, 2024
Posted by: FL GAL
-PLASTIC SHELVING IS POOR GRADE OF PLASATIC AND IT IS VERY DIFFICULT TO CVHANGE THE HEIGHT OF THE SHELVES
-MACHINE IS VERY NOISEY
-FREEZER IS SMALL, VERY DIFFICULT TO REACH ITEMS I N THE BOTTOM. PLASTIC IN THE FREEZER IS VERY FLIMSY.
NO APPROPRIATE PLACE TO STAND UP CANS OF SODA/ETC
ICE DISPENSER SPLASHES ICE /WATER ONTO FLOOR
INSTALLER SAID HE COUD NOT ATTACH BRIDED WATER LINE, WHICH WE BOUGHT WITH THE REFRIDGERTOR, BECAUSE IT DID NOT MATCH THE FITTINGS????
-MACHINE IS VERY NOISEY
-FREEZER IS SMALL, VERY DIFFICULT TO REACH ITEMS I N THE BOTTOM. PLASTIC IN THE FREEZER IS VERY FLIMSY.
NO APPROPRIATE PLACE TO STAND UP CANS OF SODA/ETC
ICE DISPENSER SPLASHES ICE /WATER ONTO FLOOR
INSTALLER SAID HE COUD NOT ATTACH BRIDED WATER LINE, WHICH WE BOUGHT WITH THE REFRIDGERTOR, BECAUSE IT DID NOT MATCH THE FITTINGS????
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, January 29, 2024
Hello,
We appreciate you taking a moment to get in touch and leave a review. , We’re sorry to know that you are less than satisfied with the design of the refrigerator.
We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We know how important it is to have a refrigerator that is functional for your needs. We hope that the more you use your appliance the more you will like it. -Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. , We’re sorry to know that you are less than satisfied with the design of the refrigerator.
We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We know how important it is to have a refrigerator that is functional for your needs. We hope that the more you use your appliance the more you will like it. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Noisy refrigerator
on January 25, 2024
Posted by: Stellarosie
from Manchester, NH
I find the fridge very noisy. Two visits for balancing yielded no satisfactory result.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, February 1, 2024
Hello there,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your refrigerator is louder than anticipated.
We understand that hearing strange noises from your refrigerator can be concerning, especially if you’re not sure what the noise is from. We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you being the best part of our GE Appliances family.
-Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your refrigerator is louder than anticipated.
We understand that hearing strange noises from your refrigerator can be concerning, especially if you’re not sure what the noise is from. We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you being the best part of our GE Appliances family.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Not the best
on January 25, 2024
Posted by: Tlk206
This refrigerator seems to be less well built than expected. The labels on the water/ice dispenser are impossible to read. Shelves are not as customizable as I would like.
Response from geappliances.comBy Jonathon, GE_Appliances, February 1, 2024
Hello - Thank you so much for taking a moment to connect and share your review. We're sorry that this refrigerator hasn't exceeded your expectations. That is not the goal we are aiming for.
With this in mind, we are going to forward the feedback you've shared over to our product team to review. That way we can start looking for improvements we can make for our models going forward. Again, we are sorry we've let you down and we appreciate your comments. - Jonathon@GEAppliances
With this in mind, we are going to forward the feedback you've shared over to our product team to review. That way we can start looking for improvements we can make for our models going forward. Again, we are sorry we've let you down and we appreciate your comments. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Noisy ice maker
on January 26, 2024
Posted by: SJST1
from CA
The refrigerator is well appointed, but the ice maker is noisy. It creeks and groans when making ice. Alos, small ice capacity.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, February 1, 2024
Hello,
Thank you so much for taking the time to connect! We appreciate the feedback regarding your new refrigerator. We completely understand your concern about the ice maker being noisy and the ice capacity. We're more than glad to provide guidance! Please refer to the links below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16918
Best regards. - Tierra@GEAppliances
Thank you so much for taking the time to connect! We appreciate the feedback regarding your new refrigerator. We completely understand your concern about the ice maker being noisy and the ice capacity. We're more than glad to provide guidance! Please refer to the links below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16918
Best regards. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
like most features
on January 27, 2024
Posted by: KER19
from Emmett, ID
Great product after 1st day except the water occasionally leaks a drop after use. I had to make a mat to put under it.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator!
on January 27, 2024
Posted by: janf11
from Oregon
I love my new GE Refrigerator! Ir is beautiful and has so much room!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com