Customer reviews from geappliances.com
GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Average customer rating
4.2
(2,431 Reviews)
Rating breakdown 2,431 reviews
5 Stars
1,344
4 Stars
643
3 Stars
217
2 Stars
111
1 Star
116
83%of customers recommend this product.
(
1,842 out of
2,211)
Customer Reviews for GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Customer Rating
4
Ice maker
on June 27, 2016
Posted by: KimnCindy
from AZ, United States
Ice maker is very small, not ideal for a family that enjoys iced drinks during the hot summer months.
Features
5
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Extremely Disappointed
on June 19, 2017
Posted by: menoble
from Oakland, CA, United States
First refrigerator was purchased and installed the last week of December 2016. Five months later, the unit stopped freezing and making ice. After two unsuccessful repair attempts, lost food and time, GE finally replaced the refrigerator! This model has a poor shelving system, requiring tall bottles to be stored flat, with few options to rearrange. The top refrigerator shelf freezes food if too close to poorly placed (top/center of top shelf!) air vent! VERY DISAPPOINTED IN THIS PRODUCT!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy JILLatGEA, GE Appliances, June 21, 2017
Hello. Thank you for taking the time to write your review on your refrigerator. We’re sorry for your experience with your first model and regret you are not happy with your new one. We would like to share some tips we hope will help with arranging your food. First, take a look at the illustration in our following link:
http://products.geappliances.com/appliance/gea-specs/GFE24JGKBB#&gid=1&pid=2
Your model has 3 adjustable, gallon storage bins. Since you are having difficulty storing tall items, you may want to consider moving the door shelves up or down to accommodate them.
Next, starting on page 10 in your use and care guide, please see additional information regarding the shelves and the bins:
http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60758.pdf
We hope this helps. We appreciate your feedback.
http://products.geappliances.com/appliance/gea-specs/GFE24JGKBB#&gid=1&pid=2
Your model has 3 adjustable, gallon storage bins. Since you are having difficulty storing tall items, you may want to consider moving the door shelves up or down to accommodate them.
Next, starting on page 10 in your use and care guide, please see additional information regarding the shelves and the bins:
http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60758.pdf
We hope this helps. We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Engineering/Quality NIghtmare
on July 1, 2018
Posted by: ecstrong3591
from Baltimore, MD
I bought this refrigerator last February, and I am on my 3rd replacement unit. The freezer on this current replacement went out last night. DO NOT buy this model. It has been a problem since day one!
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed
on February 25, 2019
Posted by: Nette325
from Bel Air, MD
Product does not cool properly since purchased. Refrigerator temperature not able to be controlled. Turbo cooling does not work as intended.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances, February 28, 2019
Hello Nette325 - Thank you for taking the time to write a review on your refrigerator. We apologize for any inconvenience. This is not what we would expect from our appliances. Please take advantage of your warranty and schedule an appointment with a GE Service Technician by calling 1-800-432-2737 or scheduling online at: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
Written by a customer while visiting geappliances.com
Customer Rating
1
Junk
on August 19, 2019
Posted by: Ge feeling
from Metro Minnesota
Waiting for the repairman. The frig is 90 days old. You must be kidding me. I just hope they can fix this thing. I'm stuck and not pleased.
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
lighting is great
on September 18, 2019
Posted by: toolman1982
from Lafayette,In
Our 12 year old refrigerator was on it's last breath and did not make the noise this new GE fridge makes!!! You know it's bad when our friends ask us what's making all that noise!!
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA, GE_Appliances , September 20, 2019
Hello toolman1982 - Thanks for your review. We apologize for any inconvenience you've experienced. New refrigerators do sound different from older models since they now have more features and use newer technology. Please take a look at page 38 in your manual for normal noises: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60805-3.PDF
We hope this helps. Thanks for your feedback and for choosing GE Appliances!
We hope this helps. Thanks for your feedback and for choosing GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
1
Review
on October 29, 2019
Posted by: Msrge77
from Schenectady
Disappointed in the lack of useful space in the doors. No place that will hold tall bottles. No butter keeper. Lots of small, unuseful spaces.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
3
Value
2
Response from geappliances.comBy SHARON@GEA , GE_Appliances , October 31, 2019
Hello Msrge77 - We appreciate the feedback. Your comments for improvement with the refrigerator design are appreciated. As we always strive to improve products for our customers, we'll be sure to share your comments with our engineering staff. Thanks for choosing GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
1
Would not buy another GE product
on December 11, 2019
Posted by: Rrrrryyfhdgb
from Pa
I would not buy another GE appliance, the compressor for freezer is noisy, handles on doors are not finger print free like the rest of it. Have to constantly wipe finger prints off handle, lower drawer is one piece so you have to open both doors to open it.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy SHARON@GEA , GE_Appliances , December 16, 2019
Hello! Thanks for your review. We appreciate the feedback and can use this information for improvement of future products. We'll be sure and share this with our refrigerator design team. Thanks for the feedback!
Written by a customer while visiting geappliances.com