Customer reviews from geappliances.com
GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Average customer rating
4.2
(2,509 Reviews)
Rating breakdown 2,509 reviews
5 Stars
1,391
4 Stars
659
3 Stars
226
2 Stars
113
1 Star
120
83%of customers recommend this product.
(
1,887 out of
2,261)
Customer Reviews for GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Customer Rating
1
poor insulation
on July 2, 2024
Posted by: saltisland
There is so much condensation on the outside of the unit that it puddles on the floor.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, July 3, 2024
We are more than happy to assist you with this refrigerator. We encourage you to schedule service with one of our certified technicians to get this condensation issue properly diagnosed and resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
4
good so far
on July 3, 2024
Posted by: picky me2
Only had for 1 month but so far so good. Shelving not adjustable so kind of a bummer
Written by a customer while visiting geappliances.com
Customer Rating
3
Ice machine/ Freezer issues
on July 5, 2024
Posted by: MP63
from Virginia
Good refrigerator, however the ice machine e and water dispenser leaks, and the freezer door squeaks when opening and closing. I e complained before about this problem and nobody has contacted me yet.
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Michael, GE_Appliances, July 8, 2024
We’re glad to hear that your refrigerator works well, but we hate that your water and ice dispensers are leaking and the door squeaks. We want to help. We suggest taking a look at the article below for tips to eliminate your door squeak.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16837
We also recommend checking out this next article for things you can check with your dispenser.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17641
If you continue to have issues, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16837
We also recommend checking out this next article for things you can check with your dispenser.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17641
If you continue to have issues, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on July 5, 2024
Posted by: jacob2
It seems to do what a 'fridge is supposed to do. I like the water/ice dispenser. Good interior lighting.
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice fridge with ice/water on the door.
on July 6, 2024
Posted by: BillH78
Had the fridge for a month now. Everything is nice and cold. The lighting is very good and the draws slide in and out easily. Really like the ice make and dispenser in the door. The down sides, the labelling on the door for the ice/water dispenser, tempter buttons, etc... are very difficult to read unless light is shining right on them. Also, I do not like that when the filter is changed you have to through out a bins worth of ice before you can use it again. The last con is that the fridge is a little loud when it is running.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Reliable
on July 12, 2024
Posted by: megchranne
from Kalamazoo, Michigan
The refrigerator does everything as promised. I do not regret purchasing it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great fetures.
on July 13, 2024
Posted by: what is this for anyway
from MN
Love the freezer on the bottom and the alarm that goes off if door is open.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
DO NOT BUY
on July 20, 2024
Posted by: Cillab
from MS
DO NOT BUY!!!! Sound nice look nice but it’s very complicated and always have problems. Horrible choice I gotta bite the bullet for picking this one.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, July 23, 2024
We'd like to assist you with your refrigerator. One of our team members will contact you via email shortly to gather more details. Kindly reply at your earliest convenience.
Written by a customer while visiting geappliances.com