Customer reviews from geappliances.com
GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Average customer rating
4.2
(2,509 Reviews)
Rating breakdown 2,509 reviews
5 Stars
1,391
4 Stars
659
3 Stars
226
2 Stars
113
1 Star
120
83%of customers recommend this product.
(
1,887 out of
2,261)
Customer Reviews for GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Customer Rating
4
Works well.
on January 15, 2024
Posted by: Charley23
Works great and is quiet. I would like the shelves to be sturdier and have a bit more height options. Compared to my other fridge the drawers are small with wasted dead space between the 2. Large ice cubes which is also a win.
Written by a customer while visiting geappliances.com
Customer Rating
5
An enthusiastic customer.
on January 15, 2024
Posted by: The Concho Kid
The digital panel is a great feature, seeing the usage of the water filter so as to plan for replacement and the easy setting of the temperatures in the freezer and the refrigerator. Nicely styled and manufactured. Nothing wrong with my old refrigerator but just wanted to update and after much shopping settled on this GE model and glad that I did.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on January 17, 2024
Posted by: Skullys
Excellent product and easy to use. It was delivered on time and the installers were great.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
ZERO STARS
on January 17, 2024
Posted by: Pollywollydoodle1
from WV
Worst refrigerator we’ve owned in 50+ years. Sorry. It’s BAD. Loud, cheaply made, defective water dispenser, cramped interior. Forced to buy to fit space, which will be renovated next year. Will NOT buy GE for new kitchen.
No, I would not recommend this to a friend.
Response from geappliances.comBy Adrian, GE_Appliances, January 25, 2024
Greetings! Thank you for your feedback. We are extremely sorry to hear that this refrigerator has not lived up to your expectations due to the quality of the appliance and the internal capacity. This is definitely not the consumer experience that we strive for. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass this along to our product team to review.
We are honored that you chose GE Appliances for your home, and we hope you are able to enjoy your refrigerator for many years to come. - Adrian@GEAppliances
We are honored that you chose GE Appliances for your home, and we hope you are able to enjoy your refrigerator for many years to come. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Very Satisfied
on January 18, 2024
Posted by: Glen308
from Duluth, MN
Great refrigerator with useful features. Looks great in our condo kitchen. I like it that the ice maker and water dispenser fit in left-side door and work well. My only criticism is that if you use only the left-side door to the refrigerator, you must be careful to not shut it too quickly. The movable flap, which is part of the left-side door and which covers the seam between the two doors when shut, can sometimes catch on the edge of the right-side refrigerator door.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Not happy
on January 20, 2024
Posted by: FL GAL
-PLASTIC SHELVING IS POOR GRADE OF PLASATIC AND IT IS VERY DIFFICULT TO CVHANGE THE HEIGHT OF THE SHELVES
-MACHINE IS VERY NOISEY
-FREEZER IS SMALL, VERY DIFFICULT TO REACH ITEMS I N THE BOTTOM. PLASTIC IN THE FREEZER IS VERY FLIMSY.
NO APPROPRIATE PLACE TO STAND UP CANS OF SODA/ETC
ICE DISPENSER SPLASHES ICE /WATER ONTO FLOOR
INSTALLER SAID HE COUD NOT ATTACH BRIDED WATER LINE, WHICH WE BOUGHT WITH THE REFRIDGERTOR, BECAUSE IT DID NOT MATCH THE FITTINGS????
-MACHINE IS VERY NOISEY
-FREEZER IS SMALL, VERY DIFFICULT TO REACH ITEMS I N THE BOTTOM. PLASTIC IN THE FREEZER IS VERY FLIMSY.
NO APPROPRIATE PLACE TO STAND UP CANS OF SODA/ETC
ICE DISPENSER SPLASHES ICE /WATER ONTO FLOOR
INSTALLER SAID HE COUD NOT ATTACH BRIDED WATER LINE, WHICH WE BOUGHT WITH THE REFRIDGERTOR, BECAUSE IT DID NOT MATCH THE FITTINGS????
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, January 29, 2024
Hello,
We appreciate you taking a moment to get in touch and leave a review. , We’re sorry to know that you are less than satisfied with the design of the refrigerator.
We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We know how important it is to have a refrigerator that is functional for your needs. We hope that the more you use your appliance the more you will like it. -Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. , We’re sorry to know that you are less than satisfied with the design of the refrigerator.
We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We know how important it is to have a refrigerator that is functional for your needs. We hope that the more you use your appliance the more you will like it. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Like the Ice in the door feature
on January 24, 2024
Posted by: kspotts
Love my new Refrigerator/freezer in Slate color. Run pretty quite, love the new models with Ice in the door.
Written by a customer while visiting geappliances.com
Customer Rating
3
Noisy refrigerator
on January 25, 2024
Posted by: Stellarosie
from Manchester, NH
I find the fridge very noisy. Two visits for balancing yielded no satisfactory result.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, February 1, 2024
Hello there,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your refrigerator is louder than anticipated.
We understand that hearing strange noises from your refrigerator can be concerning, especially if you’re not sure what the noise is from. We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you being the best part of our GE Appliances family.
-Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your refrigerator is louder than anticipated.
We understand that hearing strange noises from your refrigerator can be concerning, especially if you’re not sure what the noise is from. We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you being the best part of our GE Appliances family.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com