Customer reviews from geappliances.com
GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Average customer rating
4.2
(2,509 Reviews)
Rating breakdown 2,509 reviews
5 Stars
1,391
4 Stars
659
3 Stars
226
2 Stars
113
1 Star
120
83%of customers recommend this product.
(
1,887 out of
2,261)
Customer Reviews for GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Customer Rating
3
Storage is a Challenge!
on July 4, 2023
Posted by: Bliss777
from Cheverly, MD
I want to love my new refrigerator, but I’m just not there. Although the inside capacity is the same as our old refrigerator, the space is not efficiently distributed. We’re challenged to store the amount of food we normally buy. I don’t like that there is no compartment for the butter dish, and the shelf space on the left door is too shallow for our purposes. The ice dispenser is very loud, and ice shoots out beyond the glass. The freezer drawer doesn’t glide smoothly. The only pluses are that the refrigerator maintains an evenly cold temperature and it looks nice. I wish I had more positives to share, but I’m disappointed.
No, I would not recommend this to a friend.
Features
3
Performance
5
Quality
5
Value
3
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 6, 2023
Hi there,
Thank you for taking the time to provide feedback on your refrigerator. We're sorry to hear that you are having difficulty storing the food.
If your ice maker is shooting out ice we recommend taking a narrow-brim glass to avoid splattering. However, we're glad to know that your refrigerator is maintaining a constant temperature.
We’re confident that you’ll be able to enjoy your new refrigerator for years to come and feel free to reach out anytime if there’s any way we can be of assistance. Warm regards. -Charlie@GEA
Thank you for taking the time to provide feedback on your refrigerator. We're sorry to hear that you are having difficulty storing the food.
If your ice maker is shooting out ice we recommend taking a narrow-brim glass to avoid splattering. However, we're glad to know that your refrigerator is maintaining a constant temperature.
We’re confident that you’ll be able to enjoy your new refrigerator for years to come and feel free to reach out anytime if there’s any way we can be of assistance. Warm regards. -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
In-door water and ice dispencer
on July 5, 2023
Posted by: 54Sue54
The unreadable ice and water dispenser broke the second day I owned it. The repair process is a nightmare.
Response from geappliances.comBy MichaelBatGEA, GEAppliances, July 6, 2023
Hello,
We’re sorry to hear that your new refrigerator’s water dispenser broke so suddenly. We build our products to last, and this is not something we want or expect from our appliances. We want to help. If you haven’t already, we recommend taking advantage of your warranty and scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm.
Thank you for taking the time to leave us your feedback and please know that we are here should you need any assistance from us in the future. – MichaelB@GEA
We’re sorry to hear that your new refrigerator’s water dispenser broke so suddenly. We build our products to last, and this is not something we want or expect from our appliances. We want to help. If you haven’t already, we recommend taking advantage of your warranty and scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm.
Thank you for taking the time to leave us your feedback and please know that we are here should you need any assistance from us in the future. – MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it
on July 5, 2023
Posted by: Refrigerator01
from Califonia
We purchased a this new refrigerator to replace an old refrigerator that we had for several years. My wife loves it. My only concern is the ice storage bin is a bit small.
Features
4
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
GE fridge
on July 5, 2023
Posted by: TandCBaum
from Minnesota City, MN
We like the fridge, but the meat and cheese drawers are too cold and sometimes things are freezing. This while the fridge is set at the recommended temp of 37.
I would recommend this to a friend!
Features
4
Performance
3
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Ice maker labels
on July 6, 2023
Posted by: Grampy T
from Sterling, VA
Love the new refrigerator and features however difficult to read labels on ice maker. White letters on a dark background would be nice.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on July 6, 2023
Posted by: 1Izzy
from Mn
Refrigerator is roomy, stylish, fingerproof. Wish it came with a manual even if had to buy it. Web site I was given did not help with questions especially the gas range with convection and air fryer oven.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Tall item restriction
on July 7, 2023
Posted by: Rob893
from Lower Nazareth, pa
Love the new refrigerator. One suggestion in the refrigerator it restricts how many tall items you can out in it. There should be a way you can adjust the shelf’s for tall items even if it means putting another top shelf on the left like the one on the right.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
New Fridge
on July 7, 2023
Posted by: Rnh53
from Paynesville, MN
The filter light came on after just 3 weeks. The ice cube maker has also been temperamental. We will have our dealer come and check it.
The various labels on the door for ice, water etc are extremely difficult to read,
The various labels on the door for ice, water etc are extremely difficult to read,
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com