Customer reviews from geappliances.com
GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Average customer rating
4.2
(2,509 Reviews)
Rating breakdown 2,509 reviews
5 Stars
1,391
4 Stars
659
3 Stars
226
2 Stars
113
1 Star
120
83%of customers recommend this product.
(
1,887 out of
2,261)
Customer Reviews for GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Customer Rating
2
Not what we have come to expect from GE.
on June 27, 2023
Posted by: Woddy 17
from Richland, Wa.
Overpriced and obnoxious piece of equipment. Obnoxious because the two top doors both must be opened to get anything out of the unit and the door with the ice unit keeps crashing back shut. speaking of ice, the ice maker spits out the ice and you must have a large mouth cup to be ready to try and catch it. Don't do chipped ice because it flies everywhere. The freezer compartment is hard to open adding to the obnoxious rating, both shelves come out at once and they are loud waking up others in the house. The fingerprint-free tag is a joke. We have a wash rag attached to the handles now because the slightest smears are magnified. It is noisy, noisy, noisy! We are very disappointed but because of our limited space, this is what we are stuck with. We grew up with GE, we owned stock in GE, and our parents worked for GE and they would be disgusted with this product.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 29, 2023
Hello,
Thank you for reaching out and sharing your feedback on your refrigerator. We are really sorry to see that this model hasn't been a good fit for you. That is the last thing we want when someone chooses our appliances.
We understand that hearing strange noises from your refrigerator can be concerning. We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
It is designed with durability in mind and makes cleaning easy. Fingerprint Resistant Stainless Steel does not require the use of special cleaners. For more information please refer to the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38500
We’re confident that you’ll be able to enjoy your new refrigerator for years to come and feel free to reach out anytime if there’s any way we can be of assistance. -Charlie@GEA
Thank you for reaching out and sharing your feedback on your refrigerator. We are really sorry to see that this model hasn't been a good fit for you. That is the last thing we want when someone chooses our appliances.
We understand that hearing strange noises from your refrigerator can be concerning. We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
It is designed with durability in mind and makes cleaning easy. Fingerprint Resistant Stainless Steel does not require the use of special cleaners. For more information please refer to the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38500
We’re confident that you’ll be able to enjoy your new refrigerator for years to come and feel free to reach out anytime if there’s any way we can be of assistance. -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great design
on June 28, 2023
Posted by: Anonymous22
I love our new refrigerator but the doors don't stay open. Otherwise, it's a great product with lots of versatility and space.
Written by a customer while visiting geappliances.com
Customer Rating
3
missing butter compartment
on June 29, 2023
Posted by: Packer42
from Midlothian, VA
Is there a way to get a butter compartment with a covered lid?
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Tierra@GEA, GE Appliances, June 30, 2023
Hi,
Thank you so much for taking the time to reach out. We're more than happy to assist. This refrigerator does not come with a butter compartment with a covered lid. However, you can order additional modules or bins for this unit by going here: https://www.geapplianceparts.com/store/parts/assembly/GFE24JYKBFFS
Thank you so much for choosing GE Appliances for your home. We're here if you have any other questions. - Tierra@GEA
Thank you so much for taking the time to reach out. We're more than happy to assist. This refrigerator does not come with a butter compartment with a covered lid. However, you can order additional modules or bins for this unit by going here: https://www.geapplianceparts.com/store/parts/assembly/GFE24JYKBFFS
Thank you so much for choosing GE Appliances for your home. We're here if you have any other questions. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love all the features!
on June 30, 2023
Posted by: BStewt1
from Jacksonville, IL
I particularly love the adjustability of the shelves and the LED interior light!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice refrigerator
on June 30, 2023
Posted by: Oldman 2012
from Pelham, Ga
Really like the refrigerator. Has lots of room and a great layout for different needs. Only thing I don't like is the ice and water dispenser. Don't like the way the push lever works and you can't see the words for different functions.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Disappointed
on June 30, 2023
Posted by: Gregg67
The refrigerator looks nice. We are replacing a nine year old refrigerator that came in our motorhome. We had to have a specific size to fit in the existing spot and through the window. Everything about this new refrigerator seems cheaper than the original. Cooling fins and all the plastic compartments and drawers inside are all thinner. The water in the door has enough cold water to fill an eight ounce glass where the other one had about a gallon of cold water. This refrigerator takes twice the time to get to proper operating temperature. This is important because when we get ready to go camping, we need to turn the refrigerator on the night before we want to put food in it. The nine year old refrigerator took just a few hours to reach operating temperature.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointed
on July 1, 2023
Posted by: Too bad for me
The control panel is unreadable and the crushed ice dispenser scatters chunks about.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Tierra@GEA, GE Appliances, July 3, 2023
Hello,
Thank you so much for taking the time to post this review. We're so sorry to hear that you're not having the best experience with your new refrigerator and we're more than glad to assist you today. Please refer to the link below for information on scattering ice:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21286
If none of this helps, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Your feedback is valued and extremely important to us when it comes to our appliances. It ensures that our Product Design Teams are aware of any flaws so that we can improve the overall performance and convenience it provides.
Have a wonderful day. - Tierra@GEA
Thank you so much for taking the time to post this review. We're so sorry to hear that you're not having the best experience with your new refrigerator and we're more than glad to assist you today. Please refer to the link below for information on scattering ice:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21286
If none of this helps, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Your feedback is valued and extremely important to us when it comes to our appliances. It ensures that our Product Design Teams are aware of any flaws so that we can improve the overall performance and convenience it provides.
Have a wonderful day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great appliance
on July 4, 2023
Posted by: Anonymous
from Shepherdsville, Ky
Love this refrigerator and the freezer on the bottom is awesome
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com