Customer reviews from geappliances.com
GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Average customer rating
4.2
(2,509 Reviews)
Rating breakdown 2,509 reviews
5 Stars
1,391
4 Stars
659
3 Stars
226
2 Stars
113
1 Star
120
83%of customers recommend this product.
(
1,887 out of
2,261)
Customer Reviews for GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Customer Rating
3
Good product
on June 21, 2023
Posted by: Charjer
from Langhorne, Pa
We're happy with the refrigerator overall. It's a bit noisy. . The water and ice dispenser displays are hard to read. The doors are a bit difficult to open. We're senior citizens
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Adrian@GEA, GE_Appliances, June 22, 2023
Hi! Thank you for your feedback. We are happy to hear that you are overally happy with this refrigerator. This is such a beautiful model with many great features that we hope you're enjoying. However, we are so sorry to hear that your dispenser display is a bit hard to read and the doors are difficult to open. We will be sure to send this feedback to our product design teams so they can make the necessary improvements to future models.
We are honored to have you as a part of the GE Appliances family, and we hope you enjoy your gorgeous new refrigerator for many years to come! - Adrian@GEA
We are honored to have you as a part of the GE Appliances family, and we hope you enjoy your gorgeous new refrigerator for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
on June 22, 2023
Posted by: bl1234
Not very impressed considering the price. Stainless steel on one of the doors was noticeably a little deformed which is disappointing (would like to see thicker metal to prevent this). Fridge is somewhat noisy when cooling, ice maker very noisy when in use and when making ice (banging noises late at night when a batch of ice drops). Would like better shelf height flexibility. Bottom shelf can’t quite fit a gallon of milk without - you can collapse half the shelf above to make room for taller things like this, but would prefer if the shelf could be tall enough.
Features
2
Performance
4
Quality
2
Value
2
Response from geappliances.comBy Tierra@GEA, GE Appliances, June 22, 2023
Hello,
Thank you so much for taking the time to post this review. It means a lot. Your feedback is greatly appreciated, as we are always looking for ways to improve to make sure our consumers are satisfied with their appliances. We do understand your concern with the noise, and we assure you that it is normal for the unit to make some sounds. For more information on this, please click here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We apologize about the door and recommend contacting the retailer where the appliance was purchased. You may also contact Factory Service at 800.432.2737.
We appreciate your time. Have a great day. - Tierra@GEA
Thank you so much for taking the time to post this review. It means a lot. Your feedback is greatly appreciated, as we are always looking for ways to improve to make sure our consumers are satisfied with their appliances. We do understand your concern with the noise, and we assure you that it is normal for the unit to make some sounds. For more information on this, please click here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We apologize about the door and recommend contacting the retailer where the appliance was purchased. You may also contact Factory Service at 800.432.2737.
We appreciate your time. Have a great day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Fridge with great features!
on June 23, 2023
Posted by: Jill3714
from Southern California
This refrigerator is very nice! I've always loved the Slate appliances and now I have one and will be purchasing a range soon. :) I've had a GE Profile refrigerator for 20-25 years. It was a side-by-side and I wanted a French-door for my next fridge. It will take a bit of an adjustment because I'm so used to my old one, which had sliding shelves, but I'm sure it will all work out well. It's been less than 24 hours since it was installed. I really like the Turbo Cool; how the water purifier out of the way; it is so bright inside, making it easy to find things.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great all around appliance
on June 25, 2023
Posted by: SteveW72
from Douglassville,Pa
We purchased this model to fit the space we had available. The fridge looks great has plenty of space. The lighting is great. Everything is in view with the way it is laid out. The ice maker and water dispenser work great. The layout of the freezer and the way the drawers work is great. GE did a very good job with the functionality of the fridge.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Mediocre at best. Don't supply all parts.
on June 25, 2023
Posted by: Das123
Drawers feel cheap including freezer drawer. Water dispenser constantly drips. Doesn't come with the filter plug. I called for them to send one and they gave me a bogus confirmation number. Still don't have the plug. Doors are difficult to close. The spring mechanism keeps them open until you push hard enough. Once they are open the doors swing wildly when you are trying to put things in. One plus is the the water dispenser doesn't shut off when you open the freezer.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
3
Response from geappliances.comBy Tierra@GEA, GE Appliances, June 27, 2023
Hello,
Thank you so much for taking the time to post this review. We're so very sorry that you're not pleased with your new refrigerator. We'd like to provide some information that may be helpful. Please see the links below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16841
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18947
If the above suggestions don't resolve this issue, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
As far as the filter plug, we recommend contacting our parts department by calling 800-626-2002, to check on the status of your order. Please let us know if there is anything else you need.
Have a great day. - Tierra@GEA
Thank you so much for taking the time to post this review. We're so very sorry that you're not pleased with your new refrigerator. We'd like to provide some information that may be helpful. Please see the links below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16841
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18947
If the above suggestions don't resolve this issue, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
As far as the filter plug, we recommend contacting our parts department by calling 800-626-2002, to check on the status of your order. Please let us know if there is anything else you need.
Have a great day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features love the bottom freezer
on June 26, 2023
Posted by: Fryemtnhome
from Colorado
Great upgrade from our 18 year old fridge. Love the shelves that adjust. One note hard to read panel in darker conditions when light is not on.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
French door fridge is the best!
on June 27, 2023
Posted by: JJSteele
from New Mexico
1st 24 hours, but pleased with cooling, French door format extremely functional, my second GE fridge and very pleased
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Spacious
on June 27, 2023
Posted by: EL21
from Palm Bay, FL
Spacious inside with the ice maker in the door w/ storage on that door as well. Able to put a full sheet cake inside w/o problems. Freezer has dual levels for storage and ease of rotation. Multiple clear drawers in the fridge for storage.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com