Customer reviews from geappliances.com
GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Average customer rating
4.2
(2,509 Reviews)
Rating breakdown 2,509 reviews
5 Stars
1,391
4 Stars
659
3 Stars
226
2 Stars
113
1 Star
120
83%of customers recommend this product.
(
1,887 out of
2,261)
Customer Reviews for GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Customer Rating
5
Great Refrigerator
on May 8, 2023
Posted by: cichabod
from Saratoga Springs, NY
I am enjoying my new GE refrigerator. It is very roomy and easy to keep clean.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Tierra@GEA, GE Appliances, May 12, 2023
Hey there,
Thank you for choosing GE Appliances for your home! We're glad to hear you're enjoying your new fridge. The LED lighting is one of our favorite features of this model. It just makes it so much easier to find whatever you're looking for! We appreciate you taking the time to share with us.
Enjoy your unit! - Tierra@GEA
Thank you for choosing GE Appliances for your home! We're glad to hear you're enjoying your new fridge. The LED lighting is one of our favorite features of this model. It just makes it so much easier to find whatever you're looking for! We appreciate you taking the time to share with us.
Enjoy your unit! - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Room to spare
on May 9, 2023
Posted by: Bob2756
from Southampton MA
Tons of room in this fridge as well as freezer space. Temp controls are great. Filter location is very handy
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Ge fridge, below expectations
on May 10, 2023
Posted by: Mkussow
from Rincon, GA
I bought a GE as it has low repair issues. I hope that is the case. However my poor rating is due too damage on the fridge upon delivery. I know this may not be a GE issue.
However the shelf design is poor and no butter dish area. The space on the ice maker door is useless, nothing fits there. The freezer door always seems like it is flimsy when opening and closing. Overall not very impressive.
However the shelf design is poor and no butter dish area. The space on the ice maker door is useless, nothing fits there. The freezer door always seems like it is flimsy when opening and closing. Overall not very impressive.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Jonathon@GEA, GE Appliances, May 11, 2023
Hello - Thank you for spending some time to share your feedback. We always appreciate getting to know how our appliances are performing. We're sorry to see that this refrigerator hasn't exceeded your expectations.
We strive to make quality appliances that not only look amazing but perform exceptionally well. We're going to be taking the points you mentioned and send them to our design team. This way we can work towards making improvements and create even better refrigerators. This wouldn't be possible without your feedback.
Thank you again for sharing. Let us know if you need anything or have any questions. We're always happy to help. - Jonathon@GEA
We strive to make quality appliances that not only look amazing but perform exceptionally well. We're going to be taking the points you mentioned and send them to our design team. This way we can work towards making improvements and create even better refrigerators. This wouldn't be possible without your feedback.
Thank you again for sharing. Let us know if you need anything or have any questions. We're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
The GE and the LG will fit the space
on May 12, 2023
Posted by: Gpa75
from Minnesota
The water to the ice maker and door dispenser didn’t work from day one. The dealer didn’t send out a service person to check it out, instead assumed what the problem is and ordered the wrong part. Now have part but not yet installed.unit is noisy we have a split level house and can here it run every room. Even when not opened for hours it still runs
When it does shut down, know sound, opening door for a few seconds kicks it back on and runs for ever
When it does shut down, know sound, opening door for a few seconds kicks it back on and runs for ever
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
2
Value
3
Response from geappliances.comBy MichaelBatGEA, GEAppliances, May 15, 2023
Hello,
We’re sorry to hear that you’ve been less than impressed with your new refrigerator’s noise level and that you’ve had issues with the dispenser not working. Cold food storage is important, and we want to help. It is normal for the compressor to run often on your refrigerator; the article below goes into a bit more detail.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16932
We also recommend taking a look at the article below for some things you can check with your dispenser.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34232
If none of that helps, and if you haven’t already, we recommend taking advantage of your warranty and scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need any assistance from us in the future. -MichaelB@GEA
We’re sorry to hear that you’ve been less than impressed with your new refrigerator’s noise level and that you’ve had issues with the dispenser not working. Cold food storage is important, and we want to help. It is normal for the compressor to run often on your refrigerator; the article below goes into a bit more detail.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16932
We also recommend taking a look at the article below for some things you can check with your dispenser.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34232
If none of that helps, and if you haven’t already, we recommend taking advantage of your warranty and scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need any assistance from us in the future. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Keeps everything so cold..love the ice cube shape
on May 14, 2023
Posted by: MamaCar
from St Louis
Door storage keeps milk really cold..freezer space is arranged really nicely
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
A dependable refrigerator
on May 17, 2023
Posted by: Koda100
from Dallas, TX
I love that it is stainless steel and doesn't show fingerprints. Only negative is the ice tends to sprout out on the floor when i use crushed
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed in this model
on May 20, 2023
Posted by: KevinD CT
from Connecticut
This was a mistake to purchase. I bought this sight unseen based on reviews and experience with prior Profile model. It is extremely loud. The compressor cycles on and off and the humming is very noticeable. I could live with that, but I’m constantly unclogging the ice chute. The crushed ice often gets clogged in the chute and forms into a block. I then have to pull out the ice bin and fish out the ice from the chute by hand. Awful product and poorly designed. I wish I could return this.
Features
3
Performance
1
Quality
2
Value
2
Response from geappliances.comBy MichaelBatGEA, GEAppliances, May 22, 2023
Hello,
We’re so sorry to hear that you’ve been less than impressed with your refrigerator’s noise level and that you’ve been having issues with your ice chute. We know it’s important that an appliance works as expected, and we want to help. We recommend taking a look at the articles below for sounds you may hear from your refrigerator.
Normal noises:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Unusual sounds:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
We also suggest taking a look at the following link for information about your dispenser chute freezing up:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16662
If none of the suggestions above help, service will be required. If you haven’t already, we recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need any assistance from us in the future. -MichaelB@GEA
We’re so sorry to hear that you’ve been less than impressed with your refrigerator’s noise level and that you’ve been having issues with your ice chute. We know it’s important that an appliance works as expected, and we want to help. We recommend taking a look at the articles below for sounds you may hear from your refrigerator.
Normal noises:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Unusual sounds:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
We also suggest taking a look at the following link for information about your dispenser chute freezing up:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16662
If none of the suggestions above help, service will be required. If you haven’t already, we recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need any assistance from us in the future. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great appearance
on May 20, 2023
Posted by: Jciz21
from Pa
I love all the features of the fridge. The only thing I don’t like is the water dispenser drips a little after use.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com