Customer reviews from geappliances.com
GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Average customer rating
4.2
(2,509 Reviews)
Rating breakdown 2,509 reviews
5 Stars
1,391
4 Stars
659
3 Stars
226
2 Stars
113
1 Star
120
83%of customers recommend this product.
(
1,887 out of
2,261)
Customer Reviews for GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Customer Rating
3
Roomy refrigerator
on March 1, 2023
Posted by: Kriissy
from Florida
This refrigerator has lots of room but door shelves are very limited. The shelves on the ice maker side are so small you cannot use them for storage. The right hand door shelves do not hold tall bottles like wine. The refrigerator shelves also do not allow storage of wine bottles.The large vegetable tray
cannot be opened without opening both French doors.
Freezer is very good size.
be opened without opening both french doors.
cannot be opened without opening both French doors.
Freezer is very good size.
be opened without opening both french doors.
No, I would not recommend this to a friend.
Features
3
Performance
5
Quality
3
Value
3
Response from geappliances.comBy Adrian@GEA, GE_Appliances, March 1, 2023
Hello there! We appreciate you taking the time to provide us with your valuable feedback. We are extremely sorry to hear that you are not loving the door storage of this refrigerator. We understand the inconvenience this causes. We appreciate you choosing GE Appliances for your home, and we hope you enjoy your new refrigerator for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Like the ice in the door
on March 1, 2023
Posted by: Csms
from Madison, WI
Everything works great. Like how much usable interior space there is
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice refrig
on March 2, 2023
Posted by: Luc9
from Idaho
So far so good. Would like wider door shelves though for taller and wider things. Love the hydrater!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features!
on March 2, 2023
Posted by: Biology Teacher
from Allentown PA
I like the configuration of shelving & drawers. Water dispenser on outside is very convenient.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice refrigerator
on March 2, 2023
Posted by: Neil57
from Newport News VA
The only reason I didn’t get a five star review is that the shelves in the refrigerator compartment? Don’t adjust to the heights that I wish they would. I don’t like storing the milk on the door too hard to get in and out. Also, the little shelves that are on the left-hand door, where the icemaker is, don’t have any room or are not wide enough to store any items
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
i've had better
on March 2, 2023
Posted by: mbwilly
from garden city minnesota
replaced a 12 year old whirlpool that was well designed. this GE icemaker doesn't make ice half as fast ( i now have to buy ice to fill the dispenser during busy times). because the icemaker is mounted to the door instead of inside the cabinet the shelves on the left door are virtually useless. I have to set the temp at 41 degrees or it freezes the eggs and produce. it is also loud when the compressor is running.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Sydney@GEA, GE_Appliances, March 3, 2023
Hello - Thank you for reaching out to us. We're so sorry that this refrigerator has not exceeded your expectations. We know how important it is to have sufficient ice, flexible storage, and a refrigerator that keeps your food at the proper temperatures. We're sorry we let you down with this one, and we understand your frustration.
The icemaker will produce seven cubes per cycle approximately 100–130 cubes in a 24-hour period, depending on the freezer compartment temperature, room temperature, number of door openings and other use conditions. If you suspect the ice maker is producing ice too slowly, we recommend taking a look at the troubleshooting article here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17763
For food freezing in the fresh food compartment, we recommend to move the food away from the air vent. You can find further troubleshooting here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002
If any of the above issues continue, or you suspect the noise level of the unit is abnormal we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Thank you - Sydney@GEA
The icemaker will produce seven cubes per cycle approximately 100–130 cubes in a 24-hour period, depending on the freezer compartment temperature, room temperature, number of door openings and other use conditions. If you suspect the ice maker is producing ice too slowly, we recommend taking a look at the troubleshooting article here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17763
For food freezing in the fresh food compartment, we recommend to move the food away from the air vent. You can find further troubleshooting here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002
If any of the above issues continue, or you suspect the noise level of the unit is abnormal we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Thank you - Sydney@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Good internal size; freezer drawer seems flimsy
on March 2, 2023
Posted by: FrenchDoorRefrigLover
Love the brightness on the inside. Nice amount of internal space. Water dispenser is very good.
One of the few refrigerators available with water/ice dispenser on the outside and 33" width. Seems like the freezer drawer could be less clunky.
One of the few refrigerators available with water/ice dispenser on the outside and 33" width. Seems like the freezer drawer could be less clunky.
I would recommend this to a friend!
Features
4
Performance
5
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
So Far So Good!
on March 3, 2023
Posted by: George666
from North Royalton, OH
We purchased our GE refrigerator 6 months ago. We are impressed with the inside lighting and storage capacity. We use the ice maker a lot. The freezer has lots of room. So far we are pleased with this purchase.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com