Customer reviews from geappliances.com
GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Average customer rating
4.2
(2,509 Reviews)
Rating breakdown 2,509 reviews
5 Stars
1,391
4 Stars
659
3 Stars
226
2 Stars
113
1 Star
120
83%of customers recommend this product.
(
1,887 out of
2,261)
Customer Reviews for GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Customer Rating
4
On the noisy side. Small capacity ice maker.
on October 11, 2022
Posted by: Thames
from NJ
Love the look. Runs a bit on the noisier side. Ice maker has very limited capacity. When I use ice dispenser for crushed ice it shoots all over.
I would recommend this to a friend!
Features
5
Performance
3
Quality
3
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
5
Very nice refrigerator
on October 12, 2022
Posted by: New fridge 2022
from Northwest Illinois
First time having ice and water in the door and love it. I know it sounds silly but I have been drinking more water since it is so convenient and also like the built in water filter so you are not taking up room with a water filter pitcher that you constantly have to fill up
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Refrigerator
on October 12, 2022
Posted by: Pepp6
from Greenville, OH
Overall the refrigerator is ok but the ice dispenser is EXTREMELY loud!!! We had to get this refrigerator because of the size of our opening where it goes.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, October 18, 2022
Hi there,
Thanks for taking the time to leave a review for your fridge. So sorry to hear about your disappointment with the noisiness of the icemaker. If you have questions about noises you're hearing, this article can help to clear things up: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.101189700.438082928.1666004560-557566247.1665496320
We do hope this helps. If you have other questions or concerns in the future, know that you're always free to reach out and let us know.
All the best,
Michael@GEA
Thanks for taking the time to leave a review for your fridge. So sorry to hear about your disappointment with the noisiness of the icemaker. If you have questions about noises you're hearing, this article can help to clear things up: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.101189700.438082928.1666004560-557566247.1665496320
We do hope this helps. If you have other questions or concerns in the future, know that you're always free to reach out and let us know.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect frig/freezer
on October 13, 2022
Posted by: Polly72
This is the perfect frig for a family! Adjustable shelves and ice and water duo! No prints on the front is definitely a win!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Noisy and drips water
on October 13, 2022
Posted by: BadRefrigKarma
from North Carolina
We have had terrible refrigerator karma (purchasing two lemons before this GE). We hoped for the best, but have been disappointed by the noise level and that water drips from the spout.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, October 18, 2022
Hi there,
Thanks for taking the time to leave a review for your fridge. So sorry to hear that you're not totally pleased with your model here, we'd like to assist as best we can. For the noise, we wanted to say that we don't rate our refrigerators or freezers in decibels so we're unable to provide a rating while they're running, sorry about that. If you have questions about noises you're hearing, take a look at this article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.101189700.438082928.1666004560-557566247.1665496320
Also, it's not unusual to see a few drops of water dripping from the dispenser after having dispensed water. This is caused by pressure on the water line and changes in temperature causing some condensation to form and drip. However, if the water continues to drip long after you've stopped calling for water, this would not be normal and we'd recommend reaching out to our service team, here: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this helps and know that we're here should you have other questions or concerns in the future.
All the best,
Michael@GEA
Thanks for taking the time to leave a review for your fridge. So sorry to hear that you're not totally pleased with your model here, we'd like to assist as best we can. For the noise, we wanted to say that we don't rate our refrigerators or freezers in decibels so we're unable to provide a rating while they're running, sorry about that. If you have questions about noises you're hearing, take a look at this article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.101189700.438082928.1666004560-557566247.1665496320
Also, it's not unusual to see a few drops of water dripping from the dispenser after having dispensed water. This is caused by pressure on the water line and changes in temperature causing some condensation to form and drip. However, if the water continues to drip long after you've stopped calling for water, this would not be normal and we'd recommend reaching out to our service team, here: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this helps and know that we're here should you have other questions or concerns in the future.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Very loud motor
on October 14, 2022
Posted by: Mary821
from PA
I have had GE appliances in the past and have been happy. This refrigetator is very loud when running. I would expect a brand new appliance would not be this loud.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, October 19, 2022
Hi there,
Thanks for taking the time to leave a review for your fridge. Happy to hear that you've chosen us for your home for so many years. We did want to say that we don't rate our refrigerators or freezers in decibels so we're not able to provide a rating while they're running. However, if you have questions about sounds you're hearing, this article can provide helpful: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.134055883.438082928.1666004560-557566247.1665496320
If it sounds as if a fan is hitting another part of the unit, this would not be normal and we'd recommend service. Our team can be found here should you need them: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this is helpful. If you have questions or concerns in the future, know that you're always free to reach out.
All the best,
Michael@GEA
Thanks for taking the time to leave a review for your fridge. Happy to hear that you've chosen us for your home for so many years. We did want to say that we don't rate our refrigerators or freezers in decibels so we're not able to provide a rating while they're running. However, if you have questions about sounds you're hearing, this article can provide helpful: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.134055883.438082928.1666004560-557566247.1665496320
If it sounds as if a fan is hitting another part of the unit, this would not be normal and we'd recommend service. Our team can be found here should you need them: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this is helpful. If you have questions or concerns in the future, know that you're always free to reach out.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
GE Frig
on October 16, 2022
Posted by: 7NTXX
The unit is fine. I am having a little difficulty figuring out a functional place of the shelves for my purposes. But that will come with time. My only objection would be that it is much louder than my last refrigerator was. I would say that I might recommend it to a friend but with come cautions.
Features
3
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
The perfect fridge
on October 18, 2022
Posted by: Jenb3ar2309
from Virginia
I absolutely love this fridge. If you are going from a side by side and considering the French door? No questions asked. Do it. This refrigerator is quiet and has lots of space! More than I ever thought I would.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Kianna@GEA, GEA, November 17, 2022
We're happy to hear that you're loving your refrigerator and all of its features!
Thanks so much for the review, and should you have any additional feedback, please reach out to us!
All the best,
Kianna@GEA
Thanks so much for the review, and should you have any additional feedback, please reach out to us!
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com