Customer reviews from geappliances.com
GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Average customer rating
4.2
(2,509 Reviews)
Rating breakdown 2,509 reviews
5 Stars
1,391
4 Stars
659
3 Stars
226
2 Stars
113
1 Star
120
83%of customers recommend this product.
(
1,887 out of
2,261)
Customer Reviews for GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Customer Rating
5
Problem free
on September 13, 2022
Posted by: FREDLEO2
from PA
Getting used to different shelving. Getting used to the different sound the refridg. makes. Sometimes has a reving sound.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on September 13, 2022
Posted by: Mimi79
from Massachusetts
I chose this model because of a limited space. It fits perfectly and the French style allows me to easily access all areas of the refrigerator and freezer with ease
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the extra LED lighting and the vast shelves
on September 14, 2022
Posted by: MimiPooh
from Oklahoma
We weren’t sure we would like the bottom freezer but it really is nice to be able to lay things in layers. We s add Lao weren’t sure about the size and capability of the ice maker but it keep up with our usage just fine , even when we have company .
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Fridge is phenomenal so far!
on September 14, 2022
Posted by: RepeatCustomer1
from Illinois
We love this fridge. It's been great so far. The looks amazing
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great for Size for a Townhouse!
on September 18, 2022
Posted by: Vreed40
from Odenton, MD
We live in a townhouse that has only a 35 inch opening for a refrigerator to fit into. We were looking for a refrigerator that had water and ice on the door. This refrigerator met those requirements and was very spacious on the inside.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Not happy
on September 19, 2022
Posted by: Emell
from Juneau, WI
Apparently quality control skipped this one! First off it took us 9 months to get this thing from the time of order. Seemed to work ok for the first few months then this summer it decided to start frosting up ( a good 1/2 inch thick) on the inside left door and the refridge temp was struggling to stay between 48-50 , above its setting of 37, meanwhile the freezer was negative 20, far below its setting. Spoke with the service department and decided to empty the contents into coolers, defrost it overnight and restart it in the morning figuring maybe the humid summer weather allowed moisture to get inside. Seemed to work ok for 2 weeks then the frost came back. The service department came and inspected it again and found a small tear in the refrigerator door seal. They ordered new seals and returned to replace them. That didn't fix it and the frost and off temperatures returned. Called service once again, they happened to be in the area and stopped in to reinspect. This time they figured some vent wasn't opening and closing properly and also perhaps the freezer slide rails were out of kilter not making for a good seal. They returned to replace those parts only to find out they sent them the wrong freezer slide rails although the other part/s got replaced. Guess what?! Still frosting up with the same temperatures stated above. Just waiting for them to return and replace the freezer slide rails. Meanwhile this refrigerator/ freezer has been running constantly for a good couple months now. The delivery and service people have been cooperative and so far the only bright spot in this ordeal. As far as this GE product? I hate to have to go this far and put up a bad review but to say its disappointing is an understatement...
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Shayla@GEA, GE_appliances, September 26, 2022
Hello - We appreciate you taking the time to write a review. While we're glad you enjoy the appearance and features of this model, we regret to hear your refrigerator is not cooling properly and having frost. We understand how frustrating this would be and apologize for any inconvenience this has caused you.
Thank you for taking advantage of the limited one-year warranty and scheduling service. We are confident our technician will fix your unit in no time so you can enjoy this fridge for many years. We strive to provide the best quality appliances and ownership experience possible. We value your review and will share this with our product development team for any necessary improvements.
Please reach us directly if you have any questions or concerns; we're always glad to help. We hope you have a great day. -Shayla@GEA
Thank you for taking advantage of the limited one-year warranty and scheduling service. We are confident our technician will fix your unit in no time so you can enjoy this fridge for many years. We strive to provide the best quality appliances and ownership experience possible. We value your review and will share this with our product development team for any necessary improvements.
Please reach us directly if you have any questions or concerns; we're always glad to help. We hope you have a great day. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Good Fridge
on September 19, 2022
Posted by: Steviej99
from Florida
It's a good fridge, pretty darn good quality. Above all, it's made in the U.S.A. Only one draw back, the water dispenser sits a little low, especially for tall water jugs.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Buy
on September 19, 2022
Posted by: KgbBlackberry
from Inglewood, CA
This was an upgrade for me! What a fantastic buy. It is very sleek and quiet. This was a great buy for me and my family.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com