Customer reviews from geappliances.com
GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Average customer rating
4.2
(2,509 Reviews)
Rating breakdown 2,509 reviews
5 Stars
1,391
4 Stars
659
3 Stars
226
2 Stars
113
1 Star
120
83%of customers recommend this product.
(
1,887 out of
2,261)
Customer Reviews for GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Customer Rating
5
Great use of space
on May 12, 2022
Posted by: LRSDT
from PA
Love the model, color and flexibility in creating your own space.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on May 16, 2022
Posted by: LD64
Product seems to be high quality with nice featured
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Spacious fridge
on May 17, 2022
Posted by: Roman Gladiator
from Chicago
On the outside it looks very nice and on the inside it’s very spacious.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Sarah@GEA, GE_Appliances, May 18, 2022
Hey there, and thanks so much for taking the time to leave a review. We're thrilled you appreciate the sleek appearance as well as the internal capacity of this model! Our Design team will be grateful to receive your positive feedback - we always like to know what our consumers like about our models. We're confident this refrigerator will continue to be a great fit for you. Enjoy! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features & Fits in the space in the kitchen
on May 19, 2022
Posted by: boat captain
from Broomfield, CO
We are enjoying our new GE Refrigerator with ice and water dispenser on the outside of the door. We enjoy the adjustable shelves which makes it easy to store different heights of bottles and containers. We also are glad that we were able to find a refrigerator that would fit in the kitchen space without having to remodel our kitchen cabinets.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Finally Got It
on May 19, 2022
Posted by: DCrash
from Kingwood, TX
So far, the refrigerator is operating just as we had intended it would. We’ve had it for less than a month.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
compressor is very loud, call schedule a man
on May 20, 2022
Posted by: john lavely
from new bethlehem, pa
do not like self arrangement can not get large bottles in door, called for service man, but he never showed. the compressor is very loud. sorry we purchased this brand. Before always purchased GE , now we are re thinking..........
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
4
Value
3
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, May 23, 2022
Hi there,
Thanks for taking the time to reach out. We're sorry to hear that you're not totally pleased with the interior design, that your unit is making loud noises, and that your authorized servicer did not show for the scheduled appointment; we can understand how that would be frustrating.
Know that we don't rate our refrigerators or freezers in decibels so we can't provide a rating while they're running. However, you can take a look at the following article for information about normal sounds you may hear from your unit: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.201511505.1913417684.1653307756-2040885446.1652276336
In this case, we'd recommend reaching out to our service team again to let them know so that another appointment can be scheduled. Our team can be found here for your convenience: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this helps and that these issues are taken care of for you soon.
We're always here if you've got other questions/concerns.
Michael@GEA
Thanks for taking the time to reach out. We're sorry to hear that you're not totally pleased with the interior design, that your unit is making loud noises, and that your authorized servicer did not show for the scheduled appointment; we can understand how that would be frustrating.
Know that we don't rate our refrigerators or freezers in decibels so we can't provide a rating while they're running. However, you can take a look at the following article for information about normal sounds you may hear from your unit: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.201511505.1913417684.1653307756-2040885446.1652276336
In this case, we'd recommend reaching out to our service team again to let them know so that another appointment can be scheduled. Our team can be found here for your convenience: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this helps and that these issues are taken care of for you soon.
We're always here if you've got other questions/concerns.
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
New GE Refrigerator!
on May 20, 2022
Posted by: JD Engineer
from Sanford, NC
We received our new GE 'Dutch Door' Refrigerator in early May. Overall, we are very happy with the performance of the refrigerator and the Water/Ice Dispenser in the door.
However, I only gave it 4 stars because the LH door 'squeaks/rubs' (against the LH door) when it is opened by itself. It is 'left/right' alignment issue, but don't know how to adjust it.
However, I only gave it 4 stars because the LH door 'squeaks/rubs' (against the LH door) when it is opened by itself. It is 'left/right' alignment issue, but don't know how to adjust it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointed
on May 21, 2022
Posted by: KKinMD
from Maryland
Nothing but problem on problem since installation. Noisy, rattling, grinding fans, ran non-stop first 5 days. Then started to get frost inside main fridge as well as frost build-up in freezer. Not willing to accept a "fix" of new parts for a brand new refrigerator, so GE is now delivering a replacement.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, May 25, 2022
Hi there,
Thanks for reaching out about your fridge. We're so sorry to hear about the issues that you've had with your new model, we can certainly understand the disappointment and frustration here. We're glad to hear that you were able to speak to someone and that you're being helped to your satisfaction.
If you have questions or concerns in the future, know that you're always free to reach out.
Best wishes,
Michael@GEA
Thanks for reaching out about your fridge. We're so sorry to hear about the issues that you've had with your new model, we can certainly understand the disappointment and frustration here. We're glad to hear that you were able to speak to someone and that you're being helped to your satisfaction.
If you have questions or concerns in the future, know that you're always free to reach out.
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com