Customer reviews from geappliances.com
GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Average customer rating
4.2
(2,509 Reviews)
Rating breakdown 2,509 reviews
5 Stars
1,391
4 Stars
659
3 Stars
226
2 Stars
113
1 Star
120
83%of customers recommend this product.
(
1,887 out of
2,261)
Customer Reviews for GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Customer Rating
5
Looks Good
on January 1, 2022
Posted by: Migh600
from North Carolina
Well, we enjoy the size of the fridge and the features of indoor ice/water dispenser. However, it is very noisy- no off switch/times.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
POOR DESIGN FEATURES
on January 2, 2022
Posted by: Hhjjg
from Hg khkh
I absolutely Hate it. Hate it. Xxxxxxccc bbbvb gghvg ggjh
Features
1
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Shayla@GEA, GE_appliances, January 5, 2022
Hi there, we appreciate your review of our refrigerator. We are sorry to hear you are not pleased with your purchase. An agent will be reaching out to you via email to investigate further.
We look forward to helping you.
Shayla@GEA
We look forward to helping you.
Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice Refrigerator
on January 2, 2022
Posted by: KR57
from Syracuse, NY
So far so good. We’ve only had it for three weeks. Disappointed with the ice dispenser. The ice spits out all over the place, with some falling in the glass and some all over the floor.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice Appliance
on January 2, 2022
Posted by: NoOneYouKnow123454321
from Illinois
Motor and compressor are a bit more loud than I would like, but everything functions as it should
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Versatile and Roomie
on January 4, 2022
Posted by: PizzaMan61
My wife and I always wanted the French door style for all the room for sheet cakes and such.
We were very pleased, especially during the holidays; no problem finding room for all those leftovers.
We were very pleased, especially during the holidays; no problem finding room for all those leftovers.
I would recommend this to a friend!
Written by a customer while visiting geappliances.com
Customer Rating
2
Shelving arrangements are not flexible
on January 4, 2022
Posted by: Phil16784
Shelves cannot be adjusted at random, limited to placement of side bars. Cheaply made dividers, Doors shelves are limited also.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, January 7, 2022
Hi there,
Thanks for letting us know what you think of your new unit. We're always looking for ways to improve and we'll be sure to send this along to our design team for them to review for future models.
If you've got other questions or concerns in the future, know that you can reach out any time.
Best wishes,
Michael@GEA
Thanks for letting us know what you think of your new unit. We're always looking for ways to improve and we'll be sure to send this along to our design team for them to review for future models.
If you've got other questions or concerns in the future, know that you can reach out any time.
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Not swept off my feet
on January 4, 2022
Posted by: Daniro00
from Corvallis OR
I love the size, look, features of this refrigerator. HOWEVER, the issues I’ve had in less then two weeks concern me. The refrigerator kept running all day and sounded like it was struggling, built up rind in the freezer and the eventually defrosted but so did my food and it needed to get tossed out The sliding shelf is little to be desired and is a week point. You really can’t store anything on it except a very light weight item.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
2
Value
3
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, January 7, 2022
Hi there,
Thanks for taking the time to write. We're sorry to hear about the issues you've had here and we'd like to help as best we can.
For refrigerators and freezers to maintain the proper temperature, the compressor will run much of the time. Refrigerators and freezers have compressors that are designed to run 80% to 90% of the time. This makes them more energy efficient because the greatest amount of energy is used when the compressor cycles on as opposed to when the compressor is actually running. You can learn more about this by clicking here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16932
Also, if you're finding that there's ice in your freezer, you may want to check and make sure that your door is sealing properly and that the gasket is not damaged. If your door is not sealing properly, take a look at the following link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=34403
If you continue to have these issues, then service may be needed. Our team can be found here should you need to contact them: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this is helpful for you.
Best wishes,
Michael@GEA
Thanks for taking the time to write. We're sorry to hear about the issues you've had here and we'd like to help as best we can.
For refrigerators and freezers to maintain the proper temperature, the compressor will run much of the time. Refrigerators and freezers have compressors that are designed to run 80% to 90% of the time. This makes them more energy efficient because the greatest amount of energy is used when the compressor cycles on as opposed to when the compressor is actually running. You can learn more about this by clicking here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16932
Also, if you're finding that there's ice in your freezer, you may want to check and make sure that your door is sealing properly and that the gasket is not damaged. If your door is not sealing properly, take a look at the following link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=34403
If you continue to have these issues, then service may be needed. Our team can be found here should you need to contact them: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this is helpful for you.
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
GE 33” refrig
on January 5, 2022
Posted by: Mondojoyce
from Holland, pa
I got the refrig with front water and ice line. Didn’t want to waste freezer room for ice container. But left side door containers are useless. Too small for anything. Love the large freezer.
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com