Customer reviews from geappliances.com
GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Average customer rating
4.2
(2,509 Reviews)
Rating breakdown 2,509 reviews
5 Stars
1,391
4 Stars
659
3 Stars
226
2 Stars
113
1 Star
120
83%of customers recommend this product.
(
1,887 out of
2,261)
Customer Reviews for GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Customer Rating
5
Great features
on November 27, 2021
Posted by: Twhitaker1
from Piney Flats, Tn
I went from a side by side to French door style, it takes a little getting use too. I love this refrigerator. I have to have a special width, but I was a little surprised with the depth.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Looks Great
on November 27, 2021
Posted by: Anthony 07
from NJ
Words on water dispenser are hard to read. Wish the words would light up.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
ice maker works great
on November 29, 2021
Posted by: Jon406
from Lewistown, Mt.
Have only had it for a month, love all the features, everything works great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great layout
on December 1, 2021
Posted by: sw7859
from Oxford,AL
I like the easy access to all compartments and the convenience of ice and water on hand in the door
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Wonderful Fridge!
on December 3, 2021
Posted by: Cindy0510
from Gaines, PA
I waited 6 months for this fridge but it was so worth the wait! Plenty of room, looks great in my kitchen. The only draw back is the last of an enclosed butter storage shelf - wish it had one, or even as an optional accessory - I would gladly pay for that.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Match other appliances
on December 4, 2021
Posted by: CaptCRS
from Portsmouth Virginia
Fits in necessary space and has bottom freezer and ice make
I would recommend this to a friend!
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product.
on December 4, 2021
Posted by: Sandra1948
from Maine
Love the LED lighting and stainless steel appearance. The bottom freezer holds more than I expected. One minor problem is a small dent on refrigerator that’s behind the freezer handle.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointment
on December 5, 2021
Posted by: Toka
from Rock Hill, SC
Very disappointed! 1) The unit is noisy almost all the time, with a variety of sounds. 2) The refrigerator section cannot be set lower than 34 degrees, and never gets that low. 3) Temp ranges within the refrigerator are as much as 6 degrees from one area to the next. 4) Design for arranging shelves -- and the design of the shelves themselves -- limits the way the space can be used. Guessing someone who never actually uses a refrigerator came up with the design. 5) In-door shelves are the worst I've ever experienced in terms of maximizing usable space.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, December 6, 2021
Hello there, we're so sorry to see your refrigerator is noisier than expected, that the freezer section isn't cooling properly, that the fresh food section temperatures are unsteady, and that you're unhappy with the shelf design. We can completely understand your frustration with this unit as this is never the ownership experience we want for our consumers.
For the cooling, we first suggest checking out the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If the problem persists, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
In addition, we want you to know we'll be sharing your review with our design team. Your feedback goes a long way in us making sure we're capitalizing on opportunities to improve upon our appliances, so we appreciate you reaching out.
Guy@GEA
For the cooling, we first suggest checking out the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If the problem persists, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
In addition, we want you to know we'll be sharing your review with our design team. Your feedback goes a long way in us making sure we're capitalizing on opportunities to improve upon our appliances, so we appreciate you reaching out.
Guy@GEA
Written by a customer while visiting geappliances.com