Customer reviews from geappliances.com
GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Average customer rating
4.2
(2,509 Reviews)
Rating breakdown 2,509 reviews
5 Stars
1,391
4 Stars
659
3 Stars
226
2 Stars
113
1 Star
120
83%of customers recommend this product.
(
1,887 out of
2,261)
Customer Reviews for GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Customer Rating
5
Measures up to my LG
on October 21, 2021
Posted by: finder
from Tucson, Az
I love the ice maker in the door. Too bad you cant see how much ice is in the ice bin. Wish I did not have to take out the ice bin to look inside.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Love bottom freezer and split fridge shelves
on October 22, 2021
Posted by: Smuckers
from Medford, OR
I really like the design of the fridge, but I wish it was bigger. I feel like the fridge portion would be better with just two shelves. We seem to run out of room consistently. The bottom freezer design works really well.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Good product
on October 23, 2021
Posted by: Acr55
from California
It’s a great product the only negative part is the left door when you open it makes a squicking sound.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Mike@GEA, GE Appliances, October 25, 2021
Hey there,
We're happy to know that you are happy with your refrigerator. We do apologize about the squeaking and understand how annoying that can be to deal with. The quickest and cleanest way to eliminate the squeaking of a refrigerator door is to lubricate the top and bottom hinges with the below recommended oils, then work the door back and forth until the noise goes away.
Paraffin wax (not candle wax) - can also be used on the door gaskets
Petroleum jelly - recommended for hinges, door gaskets and Fresh Food drawers/bins (including rollers)
Mineral oil - general use anywhere, can be washed off
We hope this helps. Take care. Mike@GEA
We're happy to know that you are happy with your refrigerator. We do apologize about the squeaking and understand how annoying that can be to deal with. The quickest and cleanest way to eliminate the squeaking of a refrigerator door is to lubricate the top and bottom hinges with the below recommended oils, then work the door back and forth until the noise goes away.
Paraffin wax (not candle wax) - can also be used on the door gaskets
Petroleum jelly - recommended for hinges, door gaskets and Fresh Food drawers/bins (including rollers)
Mineral oil - general use anywhere, can be washed off
We hope this helps. Take care. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Didn’t work properly out of the box
on October 25, 2021
Posted by: Cwags
from North Mankato, MN
We had a problem the day after we hooked up the water. As soon as we tried to get ice, it would stop working. We couldn’t get ice or water. Tried resetting it multiple times and still kept happening. Had to have the service team from the local vendor come to fix it just days after delivery. We were told he didn’t know what he did, but some how it was working when he was done. We were told it was probable that it would come up again and they would come back again to fix it.
Features
4
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Chris@GEA, GE_Appliances, October 26, 2021
Hello, thank you for taking the time to leave a review of your refrigerator. We are sincerely sorry that the dispenser was not operating properly and had to be serviced, and that your appointment did not go as you would have expected. This is certainly not the ownership experience we strive for and truly understand your frustration. While we do not anticipate that you will have any further issues with your new refrigerator, please feel free to reach out as we are always here to help. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Ice and water feature in the door is hard to use
on October 26, 2021
Posted by: Anonymous
from Bradenton florida
Makes a lot of loud noise when running. And the ice and water feature is hard to use. Always have water on the floor. Can never just open one door. Must always open both b
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, October 27, 2021
Hi there, thank you for taking the time to reach out to us. We appreciate your recommendation, but we're sorry your refrigerator is louder than expected, that you're finding the ice and water dispenser hard to use, and that you're needing to open both doors. We can see how this would get annoying for you, so this will be valuable feedback that our team will be happy to consult.
If you're having any difficulties with your dispenser regarding the flow of water, we suggest the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16239
We're wishing you the best moving forward and we want to thank you for choosing GE Appliances.
Guy@GEA
If you're having any difficulties with your dispenser regarding the flow of water, we suggest the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16239
We're wishing you the best moving forward and we want to thank you for choosing GE Appliances.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great
on October 28, 2021
Posted by: Don650
from NMB,SC
This appliance has solved my space issues. Ive been waiting on it since July.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Looks nice
on November 1, 2021
Posted by: Mike8491
from Albany, NY
We like the refrigerator it has a lot of good features, the water tray is large enough to put a glass on it. The one bad feature is the area that the menu board is difficult to read, my wife and I can’t see the words
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
New Fridge
on November 7, 2021
Posted by: 20927
from Plainfield, IL
So far the fridge is great. We bought GE due to past success mostly. Also it was one of the recommended bands by the seller.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com