Customer reviews from geappliances.com
GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Average customer rating
4.2
(2,509 Reviews)
Rating breakdown 2,509 reviews
5 Stars
1,391
4 Stars
659
3 Stars
226
2 Stars
113
1 Star
120
83%of customers recommend this product.
(
1,887 out of
2,261)
Customer Reviews for GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Customer Rating
4
Great ice maker
on January 5, 2021
Posted by: Danny70
from State Road, NC
Nicest full size refrigerator to fit in available spac.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
HONORABLE RECENTLY
on January 15, 2021
Posted by: M FRANK
from ny
VERY CONVENIENT FOR FAMILY AND GRANDKIDS. LOVE IT.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Needs Repair!
on February 10, 2021
Posted by: Lilmacsmom01
from Baltimore, MD
We’ve barely had our GE fridge/freezer for 6 months and have already had to schedule a repair. It started making a loud buzzing sound in the back about a week ago which has only gotten louder since. I think it’s the fan because we only hear the sound when the fan is running, it’s so loud we can hear it when we’re sleeping, not good.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
4
Response from geappliances.comBy Mike@GEA, GE Appliances, February 12, 2021
Hi there Lilmacsmom01,
We truly appreciate the review you provided. We do apologize for the loud noises your refrigerator is making. We can understand your concern. We are glad that you took advantage of your warranty to schedule an appointment. In the meanwhile, please take a look at this article which talks about common noises from refrigerators!
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Have yourself a good one and stay well! Mike@GEA
We truly appreciate the review you provided. We do apologize for the loud noises your refrigerator is making. We can understand your concern. We are glad that you took advantage of your warranty to schedule an appointment. In the meanwhile, please take a look at this article which talks about common noises from refrigerators!
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Have yourself a good one and stay well! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
So so
on February 10, 2021
Posted by: Missy L22
from Montana
Not really impressed. I purchased this brand because the wait time during Covid 19 was about half of the competitors. My disappointment has mostly to do with the drawers. They are not particularly smooth. The bottom fridge drawer has to be pushed in almost the exact center. An inch or two off and it skewes and doesn’t close. Also the freezer drawer groans heavily about half the time. The door bins are billed as adjustable, but there are no true options. The placement makes the bottom bin on the right side door extremely limited and difficult to get items in and out. On my previous refrigerator, when the door was close to being closed it would finish closing on its own. Not so here. The temperature setting options for the fridge and freezer are not as flexible as I was used to. I guess overall it’s ok. Just not stellar. Therefore the average rating
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 11, 2021
Hi Missy L22 - Thanks for sharing your valuable feedback, it’s greatly appreciated. Since we're always striving toward making improvements in our products, we'll be sure and pass along your comments to our refrigerator design team. They review these on a regular basis. Thanks for choosing GE Appliances for your home! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Refrigerator
on February 15, 2021
Posted by: jessdub
from Western New York
Really good frig, has everything we need. Only downsides are: frig is too deep - sticks out way too far from the wall; and bottom meat tray is one full width drawer so you have to open both doors to open meat drawer - should be two side by side drawers. Other than that it's a great frig.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Love everything except the loud humming and leaks
on March 5, 2021
Posted by: Edgempress
from DC
I really wanted to love this fridge, and am not happy with it's noise level or the fact that it has already leaked twice in the first month of owning.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Geoff@GEA, GE Appliances, March 10, 2021
Hello edgempress. We are so sorry for not meeting your expectations with your new refrigerator. Did you check and make sure no items are preventing the doors from closing completely causing it to leak? Also make sure the dispenser is not the cause. We apologize for any inconvenience. Please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm -- Be safe and healthy. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Refrigerator
on March 20, 2021
Posted by: Dworman
from WY
This is a great refrigerator. It’s nice and large. The freeze part on the bottom is wonderful. Fingerprints on the front door is a nuisance. When getting ice, the ice spills all over the floor. You have to make sure the cup is completely at the top of ice maker.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Guy@GEA, GE Appliances, April 1, 2021
Hello there, we appreciate you finding the time to reach out with your honest feedback. We're glad you're enjoying your new refrigerator and want you to know we'll be sure to take your comments into consideration. We're wishing you the best.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Ok. Works.
on March 28, 2021
Posted by: Andy Old
from California
Fridge works just fine. Ice maker has a design flaw. When you hold your glass underneath it spits ice and water over the side of your glass. We have to keep a towel next to it.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, March 31, 2021
Hi there - Thanks for the feedback. We're glad to hear that overall you're pleased with your refrigerator. Your comments regarding the design of the ice maker are truly appreciated and will be shared with our refrigeration team. Thanks again! -Mikayla@GEA
Written by a customer while visiting geappliances.com