Customer reviews from geappliances.com
GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Average customer rating
4.2
(2,509 Reviews)
Rating breakdown 2,509 reviews
5 Stars
1,391
4 Stars
659
3 Stars
226
2 Stars
113
1 Star
120
83%of customers recommend this product.
(
1,887 out of
2,261)
Customer Reviews for GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Customer Rating
3
Many issues and cheaply manufactured
on December 2, 2020
Posted by: MLW11
from Michigan
We had many problems with this model. The shelves inside did not line up properly, the hose sticks out of the water filter, and when the handles slide on, it made scratches on the front doors (this was not the fault of the delivery people, it is a manufacturing flaw since there is no other way to attach them). It is an average refrigerator, but cheaply made for the cost.
Features
3
Performance
4
Quality
1
Value
2
Response from geappliances.comBy Chris@GEA, GE_Appliances, December 30, 2020
Hello MLW11, thank you for your review. We are sincerely sorry you have not been pleased with the quality of your refrigerator. This is certainly not something we would expect to hear and we understand how that would be frustrating. We would love to look into this further for you. Please reach out to us via this link: https://www.geappliances.com/ge/service-and-support/contact.htm and we will be happy to assist you further!
Written by a customer while visiting geappliances.com
Customer Rating
4
A great be addition to our kitchen.
on December 6, 2020
Posted by: Babylon bill
from Long island , NY
We waited five months from order date to delivery date due to Covid related factory delays. Thankfully, our 25 year old GE side by side kept running while we waited.
Generally satisfied with the new fridge, still trying to arrange the shelving to maximize capacity.
Fit and finish are excellent and no issues with noise levels.
I'm happy to with my purchase. It was worth the wait.
Generally satisfied with the new fridge, still trying to arrange the shelving to maximize capacity.
Fit and finish are excellent and no issues with noise levels.
I'm happy to with my purchase. It was worth the wait.
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on December 9, 2020
Posted by: ferreri101
from Long Island NY
Good amount of refrigerator and freezer space. Convenient ice and water.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Not up to par
on December 16, 2020
Posted by: Lclem
from Palm Beach, FL
We waited 6 months for this refrigerator—- it makes a ton of noise, the bottom drawer squeals when closes
Not the usual GE priduct
Not the usual GE priduct
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Avery, GE, January 20, 2021
Hello Lclem,
Thank you for your review. We apologize for the issues you've had with your refrigerator and understand how this would be frustrating. Please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks for your feedback.-Avery@GEA
Thank you for your review. We apologize for the issues you've had with your refrigerator and understand how this would be frustrating. Please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks for your feedback.-Avery@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love all the features!
on December 30, 2020
Posted by: Frsn08
from Conyers, GA
I love everything about my new refrigerator!! I love the drawer for meats, cheese, and all lunch things! I love the bins for fruit & vegetables. I love the deep freezer on the bottom it holds so much! I love, love the water, ice& especially the crushed ice dispenser, on the outside!! I just live it all and am very, very satisfied with my purchase of my GE refrigerator!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good features
on December 31, 2020
Posted by: Judith1
from New Hampshire
We are limited in the size we can fit in the kitchen. I like having the ice tray in the door, this way I gain more space in the refrigerator. I also like having the water and ice in the door by it dispenses slowly.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Joyce@GEA, GE_Appliances, January 29, 2021
Hello Judith1-We appreciate you taking the time to share your review. We are so glad to hear you are liking the features of the refrigerator. The space-saving icemaker is a great! Everyone needs more room in the fresh food section. We are sorry that your water is dispensing slowly. We recommend taking the filter out and putting your by-pass plug in place. If the water comes out faster it is an indication you will need a new XWFE filter. Please reach out to our GE Answer Center at 1-800-626-2000 if you have questions. We are here to help! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Very Happy With Purchase
on January 3, 2021
Posted by: mmf73
from Wisconsin
This refrigerator has ample storage space and looks great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great design
on January 4, 2021
Posted by: Smedltds
from Omaha, ne
Very efficient use of space. Ice and water in door works great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com