Customer reviews from geappliances.com
GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Average customer rating
4.2
(2,438 Reviews)
Rating breakdown 2,438 reviews
5 Stars
1,347
4 Stars
645
3 Stars
218
2 Stars
112
1 Star
116
83%of customers recommend this product.
(
1,846 out of
2,215)
Customer Reviews for GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Customer Rating
1
Looks nice, but quit working after 3 weeks!
on January 26, 2020
Posted by: Mollyann209
from Nebraska
So disappointed! Awoke to water all over my floor. Ice in compartment melted. Thought it was just an ice maker problem. Nope! Everything in freezer soggy. Refrigerator at 50 degrees. Threw out all my food.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy SHARON@GEA , GE_Appliances , January 28, 2020
Hello Mollyann209 - Thanks for the feedback. We're truly sorry for this difficulty and inconvenience you've had with your refrigerator. Please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
Written by a customer while visiting geappliances.com
Customer Rating
1
Black Stainless
on July 20, 2020
Posted by: CarolSully
from North Royalton, OH
The finish is terrible - it actually peels off. Upon delivery, the delivery guys scratched it - we ordered a new door and the installer scratched it - then it bumped a wall when opening the door and some of the black finish came off (it wasn't banged, it just touched the wall). Overall, I can't wait to get rid of it.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Noisy and messy
on February 12, 2021
Posted by: Rb6513
from Lancaster Pennsylvania
This refrigerator is rather loud it makes knocking and hissing noises .
The seals around the refrigerator compartment leak air.
The temperature setting for the freezer and refrigerator is off 3° each way.
Cold water storage extremely small.
Icemaker sends ice spraying in every direction other than the glass that you would like to put it into.
Almost appears there should be some kind of shroud or shield around the icemaker cone .
The seals around the refrigerator compartment leak air.
The temperature setting for the freezer and refrigerator is off 3° each way.
Cold water storage extremely small.
Icemaker sends ice spraying in every direction other than the glass that you would like to put it into.
Almost appears there should be some kind of shroud or shield around the icemaker cone .
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Geoff@GEA, GE Appliances, February 16, 2021
Hello Rb6513. We are sorry to hear of this unfortunate experience with your refrigerator. A qualified service technician is required for an accurate diagnosis. Please schedule an appointment online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service -- Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great fridge!
on September 29, 2021
Posted by: Kimnm
from Kentucky
Love the fridge except for the panel for the ice & water. It doesnt light up and is difficult to see.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Will not last!
on June 20, 2023
Posted by: EmHar
from Pennsylvania
The refrigerator compressor broke 15 months after purchase for no obvious reason. And apparently there isn’t anyone certified to fix/replace it in my area. This is such a disappointment and total waste of money.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, June 21, 2023
Hi,
Having your compressor break after 15 months can be worrying, and this isn't the experience we expect to hear. We'd like to look into this, and we'll have an agent contact you via email for more information. Thank you for sharing. We'll talk to you soon.
-Sylvia@GEA
Having your compressor break after 15 months can be worrying, and this isn't the experience we expect to hear. We'd like to look into this, and we'll have an agent contact you via email for more information. Thank you for sharing. We'll talk to you soon.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor Quality Assurance, Quality Control
on September 15, 2023
Posted by: micro1966
Could not regulate temperature. Lunch meat in refrigerator section was frozen with temperature set at 40 degrees. Ice and frost formed in left door hinge area, inside ice maker compartment, and on the railings of both sides of the freezer drawer. Called for repair tech. After waiting, he ordered new Master Control Board and new rails for the freezer drawer. It'll be another two weeks before parts arrive. At that time, the refrigerator will still be less than two months old. Very poor QA at GE. Additionally, doors slam very hard (overcenter mechanism). After getting ice, there is a very loud SLAP sound from inside every time.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Tierra@GEA, GE Appliances, September 18, 2023
Hi there,
Thanks so much for taking the time to post this review. We're so very sorry you're not having the best experience with your new refrigerator. We completely understand how disruptive all this must be and we sincerely apologize. We do see that you had a service appointment and parts were ordered. We're confident that a GE technician will be resolve the issue. Please let us know if there is anything else that you need and feel free to keep us posted.
Best regards. - Tierra@GEAppliances
Thanks so much for taking the time to post this review. We're so very sorry you're not having the best experience with your new refrigerator. We completely understand how disruptive all this must be and we sincerely apologize. We do see that you had a service appointment and parts were ordered. We're confident that a GE technician will be resolve the issue. Please let us know if there is anything else that you need and feel free to keep us posted.
Best regards. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the look and size of this refridgerator!
on November 13, 2016
Posted by: Pamela 76
from Ventura Iowa
I have had it for only 1 day and I love everything about it! The space is amazing in both the fridge and frezer compartment
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
good look
on November 18, 2016
Posted by: beachygirl
from Big Lake, MN, United States
I wanted a black stainless, but I like the slate even better.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com