Customer reviews from geappliances.com
GE - 24.8 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Stainless Steel
Average customer rating
4.5
(1,004 Reviews)
Rating breakdown 1,004 reviews
5 Stars
667
4 Stars
210
3 Stars
74
2 Stars
26
1 Star
27
90%of customers recommend this product.
(
756 out of
842)
Customer Reviews for GE - 24.8 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Stainless Steel
Customer Rating
3
Door rattles/vibrates when compressor is on
on November 26, 2023
Posted by: Fridg2
from Fl
Refrigerator installed a few weeks. Love it aside from the door rattling/vibrates when compressor is on. When you push on the door, noise disappears. Needs warranty work.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, December 5, 2023
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your refrigerator door rattles and we're happy to help.
We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
If you have any further questions or concerns, please let us know. We appreciate you being the best part of our GE Appliances family. -Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your refrigerator door rattles and we're happy to help.
We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
If you have any further questions or concerns, please let us know. We appreciate you being the best part of our GE Appliances family. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
issue with ice maker.
on December 1, 2023
Posted by: Jblood
I love the room in the Fridge but i am already having trouble getting ice. It filled two ice buckets then stopped making ice.
Response from geappliances.comBy Jonathon, GE_Appliances, December 11, 2023
Hello - Thank you so much for connecting and sharing your review. We're glad you are enjoying the space layout and everything. However, we are sorry to hear that the icemaker isn't operating properly.
For the best assistance, we recommend having one of our approved technicians come out and check this out. We're confident that they can get this repaired. You can schedule an appointment by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
For the best assistance, we recommend having one of our approved technicians come out and check this out. We're confident that they can get this repaired. You can schedule an appointment by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice and roomy
on December 5, 2023
Posted by: Rosiefish
from Georgia
Like the refrigerator. Disappointed that it makes a little more noise than I expected. The door storage is a great feature.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great
on December 8, 2023
Posted by: Keggerdog
from Washington
Love the fridge, freezer drawer isn't the easiest to work with, but like it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Surprisingly satisfied with this one!
on December 9, 2023
Posted by: 1234l
Two cons: there is no warning alarm for the freezer, it just comes on when the top door is left shared., however it is a lot softer sound and there is a long delay for the alarm to come on compared to my last refrigerator . The ice bucket is not shaped well, the ice seems to fall behind the bucket in the space behind the bucket when it gets full. The good things are the top capacity is larger than my French doors had and I thought it was big. . We had to go with the one door because of the space we had to put it needed to be no larger than 32”. But to my surprise I do not miss the two doors, I actually prefer the one door. The delivery men did not level the doors and we had a problem with it closing. However my husband knew how to level it and he fixed that problem. Only have had it a couple of months . It looks great on the outside but the he inside could definitely use some re designing, the shelves need more places to lower and raise the shelves. But overall we are satisfied with it.
Written by a customer while visiting geappliances.com
Customer Rating
2
NO ICE
on December 10, 2023
Posted by: MM1953
from 94402
IT'S BEEN OVER 48 HOURS, STILL NO ICE MADE... OTHERWISE, ALL OKAY.
Response from geappliances.comBy Adrian, GE_Appliances, December 19, 2023
Hello there! Thank you for taking the time to leave us a review. We are so sorry to hear that your new refrigerator is not producing ice. We have provided some tips at the link below to help speed up the production of ice.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=39364&_ga=2.266732558.1402038342.1702913235-1943611882.1696523642
We appreciate you choosing GE Appliances for your home. Please let us know if we can be of any further assistance. - Adrian@GEAppliances
https://products.geappliances.com/appliance/gea-support-search-content?contentId=39364&_ga=2.266732558.1402038342.1702913235-1943611882.1696523642
We appreciate you choosing GE Appliances for your home. Please let us know if we can be of any further assistance. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Very roomy! Exceptionally well lit.
on December 12, 2023
Posted by: bobchi
from Massachusetts
definitely worth every penny. Would recommend to friends
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the. Ice machine
on December 13, 2023
Posted by: Jeff 243
from Ohio
We love our new GE fridge bottom freezer really looks and runs great
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com