Customer Reviews for GE - 33 in. Wide 24.8 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Stainless Steel
Customer Rating
4
Small Issues
on August 26, 2026
Posted by: Linra
from NJ
I like the fridge and the set up, but the shelves need to be heavier. My shelves sag in the middle, but there is not a lot of weight on them. They seem to need a center support. The snack box is hard to get things in the back out. Also, I am having an issue with my stuff freezing in the fridge part. People say it is from having too much in the fridge, but I really don't have that much. We will see and keep trying to figure it out.
Very happy with the refrigerator except that it is very noisy. Plenty of room in the frig and freezer compartments. Lighting is great. Since the refrigerator is near our living room, I can hear its almost constant hum and clicking sounds.
Died after less than 14 months - the freezer compartment no longer frozen
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki, GE_Appliances, July 7, 2026
We would like to review your situation further and have sent you an email requesting additional information to do so. Please respond at your earliest convenience.
Seal on top door of fridge is failing after 3 months. The first fridge had to be returned after 1 day because the door would not close completely . The replacement is failing after just 3 months. lso - ice maker shut off button does not work. Love the finish on the outside ( stainless steel) but would not recommend to purchase. Will be calling GE tomorrow to see what can be done.
Response from geappliances.comBy Diego, GE_Appliances, June 29, 2026
We want to help you with your ice maker's power button not working. We recommend scheduling an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
Capacity greater than before which we love, we lost power for 7 hours overnight and temp held steady, our only problem is that the door doesn’t close easily and perhaps our floor isn’t level so that the door swings open really far. Trying to adjust to this.
I have had this fridge for a few years. About a year into it, it stopped closing tightly and beeps all the time. When opening the freezer, it pushes the fridge door open too, so using both doors causes it to beep excessively. Now it is starting to beep even after I have shut it hard from the previous beep. It sometimes waits until you are deeply asleep to start beeping. I am going to have to buy a new fridge because this one is intolerable.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, June 16, 2026
We'd like to help with the door alarm and with keeping the doors closed. We first recommend checking to make sure the unit is completely level to the floor. This will help the doors close smoothly and firmly. We also recommend checking to make sure the door gasket is sealing properly. You can view additional information by checking our article here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16979.
If the doors are closing properly and staying closed, but you are still noticing the alarm. We recommend trying out an electronic reset, which can be done by unplugging the unit for 2-3 minutes, then plugging it back in.
We love this refrigerator! It is as roomy as our previous french door unit. The icemaker makes loads of ice and does it rapidly. We do miss the water in the door, but we have plenty of room inside for a water pitcher so we are adapting. We wanted a simpler refrigerator so we would have fewer opportunities for issues. The cooling is much colder than our previous one.