Customer reviews from geappliances.com
GE - 33 in. Wide 24.8 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Stainless Steel
Average customer rating
4.4
(1,075 Reviews)
Rating breakdown 1,075 reviews
5 Stars
701
4 Stars
229
3 Stars
80
2 Stars
27
1 Star
38
89%of customers recommend this product.
(
791 out of
888)
Customer Reviews for GE - 33 in. Wide 24.8 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Stainless Steel
Customer Rating
1
Had promise, but fails at the basics
on September 30, 2026
Posted by: JFrRev
from SW Ohio
The fridge is spacious and never had an issue with room inside. It has kept things cool and worked fine.
The freezer has always been a game of Tetris, and has severe issues with defrosting. The ice maker never had fault.
Because of the lack of defrosting it is noisy, causing a surging sound. And uses more energy than it should.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, October 1, 2026
We would like to assist you with the freezer in this refrigerator. We recommend scheduling service with our Bodewell technicians to get this defrosting issue properly addressed. You can schedule an appointment with a Bodewell technician by calling 1-833-4BODEWELL or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
2
Unhappy
on September 28, 2026
Posted by: MP168
Very frustrating-ice maker failed twice. Parts are very expensive
Response from geappliances.comBy Diego, GE_Appliances, September 29, 2026
We'd like to provide clarification on the price of our parts. The price of our parts is dependent on many factors. For example, distribution, usability (cosmetic vs. functional), and availability. Additionally, you can rest assured that all of the parts on our site are genuine replacement parts. You can find further information on this here: https://www.geappliances.com/ge/parts/genuine-gea-parts/.
Written by a customer while visiting geappliances.com
Customer Rating
4
Small Issues
on August 26, 2026
Posted by: Linra
from NJ
I like the fridge and the set up, but the shelves need to be heavier. My shelves sag in the middle, but there is not a lot of weight on them. They seem to need a center support. The snack box is hard to get things in the back out. Also, I am having an issue with my stuff freezing in the fridge part. People say it is from having too much in the fridge, but I really don't have that much. We will see and keep trying to figure it out.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on July 20, 2026
Posted by: Tina1716
from Gillette, wy
So far so good. I’m hoping it’ll last me for years!
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Roomy refrigerator but noisy
on July 6, 2026
Posted by: mmh55
Very happy with the refrigerator except that it is very noisy. Plenty of room in the frig and freezer compartments. Lighting is great. Since the refrigerator is near our living room, I can hear its almost constant hum and clicking sounds.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Died five weeks out of warranty
on July 5, 2026
Posted by: Frustrated284
from Montgomery County, MD
Died after less than 14 months - the freezer compartment no longer frozen
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki, GE_Appliances, July 7, 2026
We would like to review your situation further and have sent you an email requesting additional information to do so. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Seal failing after 3 months, icemaker prob.
on June 25, 2026
Posted by: mary451
Seal on top door of fridge is failing after 3 months. The first fridge had to be returned after 1 day because the door would not close completely . The replacement is failing after just 3 months. lso - ice maker shut off button does not work. Love the finish on the outside ( stainless steel) but would not recommend to purchase. Will be calling GE tomorrow to see what can be done.
Response from geappliances.comBy Diego, GE_Appliances, June 29, 2026
We want to help you with your ice maker's power button not working. We recommend scheduling an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the unit
on June 24, 2026
Posted by: Sarah E M
Capacity greater than before which we love, we lost power for 7 hours overnight and temp held steady, our only problem is that the door doesn’t close easily and perhaps our floor isn’t level so that the door swings open really far. Trying to adjust to this.
Written by a customer while visiting geappliances.com