Customer reviews from geappliances.com
GE - 33 in. Wide 24.8 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Stainless Steel
Average customer rating
4.4
(1,078 Reviews)
Rating breakdown 1,078 reviews
5 Stars
701
4 Stars
232
3 Stars
80
2 Stars
27
1 Star
38
89%of customers recommend this product.
(
792 out of
890)
Customer Reviews for GE - 33 in. Wide 24.8 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Stainless Steel
Customer Rating
4
Good product just very noisy
on October 29, 2026
Posted by: ChrisMZ
from Waterford, PA
This is a great refrigerator, lots of room, and easy to keep things organized. The only negative is that it is very loud. The hum/buzzing sound from it can be heard throughout the house. The sound is similar to hearing a running car parked somewhere outside your house. Our old refrigerator from the 1990s was so quiet in comparison to this one. We purchased noise-dampening foam pads to install on the wall behind the refrigerator in order to lessen the noise. Other than the sound, it is a good product.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Noisy
on October 20, 2026
Posted by: Refrigerator is noisy
from Lawrenceburg
The light does not reach the entire space when open.
The noise is constant and the ice maker emptying into the bucket is vey startling.
The noise is constant and the ice maker emptying into the bucket is vey startling.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Work house
on October 13, 2026
Posted by: Refrigerator work horse
The refrigerator is a work horse. However thr freezer door handle is loose and there is no easy video on how to repair it. If under warranty we would like it fixed
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Julia, GE_Appliances, October 22, 2026
We'd like to help with the freezer handle. Instructions for installing this handle can be found on page 26 of the Use and Care Manual here: https://images.salsify.com/image/upload/s--pXl3lhs0--/62273f4600c3c24f47bbb5cd4efe87bc62d6e7c2.pdf. If this does not resolve the issue, please make an appointment with one of our Bodewell technicians, by calling 1-833-4BODEWELL or visit this site: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com
Customer Rating
1
Had promise, but fails at the basics
on September 30, 2026
Posted by: JFrRev
from SW Ohio
The fridge is spacious and never had an issue with room inside. It has kept things cool and worked fine.
The freezer has always been a game of Tetris, and has severe issues with defrosting. The ice maker never had fault.
Because of the lack of defrosting it is noisy, causing a surging sound. And uses more energy than it should.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, October 1, 2026
We would like to assist you with the freezer in this refrigerator. We recommend scheduling service with our Bodewell technicians to get this defrosting issue properly addressed. You can schedule an appointment with a Bodewell technician by calling 1-833-4BODEWELL or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
2
Unhappy
on September 28, 2026
Posted by: MP168
Very frustrating-ice maker failed twice. Parts are very expensive
Response from geappliances.comBy Diego, GE_Appliances, September 29, 2026
We'd like to provide clarification on the price of our parts. The price of our parts is dependent on many factors. For example, distribution, usability (cosmetic vs. functional), and availability. Additionally, you can rest assured that all of the parts on our site are genuine replacement parts. You can find further information on this here: https://www.geappliances.com/ge/parts/genuine-gea-parts/.
Written by a customer while visiting geappliances.com
Customer Rating
4
Small Issues
on August 26, 2026
Posted by: Linra
from NJ
I like the fridge and the set up, but the shelves need to be heavier. My shelves sag in the middle, but there is not a lot of weight on them. They seem to need a center support. The snack box is hard to get things in the back out. Also, I am having an issue with my stuff freezing in the fridge part. People say it is from having too much in the fridge, but I really don't have that much. We will see and keep trying to figure it out.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on July 20, 2026
Posted by: Tina1716
from Gillette, wy
So far so good. I’m hoping it’ll last me for years!
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Roomy refrigerator but noisy
on July 6, 2026
Posted by: mmh55
Very happy with the refrigerator except that it is very noisy. Plenty of room in the frig and freezer compartments. Lighting is great. Since the refrigerator is near our living room, I can hear its almost constant hum and clicking sounds.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com