Customer reviews from geappliances.com
GE - 33 in. Wide 24.8 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Stainless Steel
Average customer rating
4.4
(1,073 Reviews)
Rating breakdown 1,073 reviews
5 Stars
701
4 Stars
229
3 Stars
80
2 Stars
26
1 Star
37
89%of customers recommend this product.
(
791 out of
887)
Customer Reviews for GE - 33 in. Wide 24.8 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Stainless Steel
Customer Rating
4
Adequate Refrigerator
on July 8, 2023
Posted by: KI7OOI
from Kent, WA
Refrigerator temperatures vary from 32 degrees to 39 degrees. This seems to be "normal" for this refrigerator. Freezer temperatures range from -1 degree to 6 degrees. The door bins are made of thin clear plastic. I think that sooner or later the door bins will break from the weight contained.
I would recommend this to a friend!
Features
3
Performance
3
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice looking, but some initial issues
on July 7, 2023
Posted by: lousyservice
from Scottsdale, AZ
I have only had it a day, so sort of hard to rate, you know? So far, it looks great, it's roomy. The installers upsold us a new waterline. After 24 hours, no ice. So I decided to move out the fridge and discovered the water wasn't turned back on. Then, I noticed it had only 6 ice cubes produced in 12 hours. I took out the bottom drawer, and looked at the ice maker. I saw the on/off switch was in the half-way position rather than all the way to ON. That didn't seem right, so I moved it to the left to On. Hopefuly, that will give us more ice, otherwise, will have to get a replacement. Just funny, though since the only reason we bought a new GE fridge is that the ice maker went out on the old one! Hopefully, I'll be able to edit this in the future. Seems odd to have to do a review today in order to be entered into the raffle. Probably won't win anyway since I said something negative...But you asked.
Features
4
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Jonathon@GEA, GE Appliances, July 10, 2023
Hello - Thank you for taking a moment to connect and share your review. We are happy to see that you are liking the appearance and space so far. However, we're sorry about the icemaker issues.
We're confident that you will start to see more ice production as time goes by, typically when first getting everything installed, it can be normal to see little ice. This is due to the refrigerator acclimating and reaching those optimal temperatures. Also, in regards to the raffle, any review that is approved and posted will get an equal chance, no matter if it's positive or negative.
Thank you again for sharing, let us know if you have any questions. - Jonathon@GEA
We're confident that you will start to see more ice production as time goes by, typically when first getting everything installed, it can be normal to see little ice. This is due to the refrigerator acclimating and reaching those optimal temperatures. Also, in regards to the raffle, any review that is approved and posted will get an equal chance, no matter if it's positive or negative.
Thank you again for sharing, let us know if you have any questions. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Avoid this fridge!
on July 7, 2023
Posted by: Unhappy_in_KS
from Saint George, KS
The coolant leaked out of the unit and the fridge was dead 6 months after we purchased it. All parts are on backorder and no one is able to get it repaired for 2 months. This fridge has not been worth the time and energy considering the price. Avoid this lemon!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, July 7, 2023
Hello,
Thank you so much for taking the time to provide feedback on your new GE refrigerator. We always appreciate hearing from you on our products to ensure that we are providing the best possible Consumer Experience, all while improving and bettering our appliances.
With that being said, we are so sorry to hear that you've experienced this issue with your refrigerator as this is certainly not normal operation, nor the quality that we expect. We appreciate your patience and understanding as we work to get this resolved for you.
Thank you for choosing GE Appliances for your home!
-Devin@GEA
Thank you so much for taking the time to provide feedback on your new GE refrigerator. We always appreciate hearing from you on our products to ensure that we are providing the best possible Consumer Experience, all while improving and bettering our appliances.
With that being said, we are so sorry to hear that you've experienced this issue with your refrigerator as this is certainly not normal operation, nor the quality that we expect. We appreciate your patience and understanding as we work to get this resolved for you.
Thank you for choosing GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great upgrade
on July 1, 2023
Posted by: ChrisM22
from Orlando, FL
Huge upgrade from my old top freezer model. Plenty of space and built in water filter makes ice taste so much better.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features!
on June 30, 2023
Posted by: firefly1616
from Connecticut
I love the size of the fridge and the layout! It's huge; there's plenty of space for all kinds of things. I especially adore the deep door holders!
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Door doesn't close
on June 27, 2023
Posted by: Insight
from Michigan
Overall refrig. is good but I do not like and will not buy this refrig again because the door will not close without pushing it closed.
Features
4
Performance
1
Quality
3
Value
3
Response from geappliances.comBy Haley@GEA, GE_Appliances, June 29, 2023
Greetings.
Thank you for taking the time to provide us with a review on your refrigerator. It is great to hear how well this model is working for you. However, when the door on your refrigerator is giving you an issue, we can understand not having a great experience.
It is our pleasure to help resolve this with you. When a your refrigerator is not leveled correctly, the door will not open and close as intended. You will want to adjust the leveling legs on your unit so that the front is tilted slightly up. The door should close with a slight push, and open without swinging backwards. You can see steps on how to adjust the legs on page 38 in the user manual. This manual is linked below for easy access.
https://products-salsify.geappliances.com/image/upload/s--caxibUkX--/a3b675a13aa2ed9d2c854edd095665f5151e14dd.pdf?_ga=2.33679265.1407065849.1687785372-1122563700.1677104102
Your feedback is super helpful to us as we learn from you where improvements can be made in future appliances. Our product teams look over this information and take your suggestion into deep consideration. If you ever have any further questions, always feel welcome to connect with us.
-Haley@GEA
Thank you for taking the time to provide us with a review on your refrigerator. It is great to hear how well this model is working for you. However, when the door on your refrigerator is giving you an issue, we can understand not having a great experience.
It is our pleasure to help resolve this with you. When a your refrigerator is not leveled correctly, the door will not open and close as intended. You will want to adjust the leveling legs on your unit so that the front is tilted slightly up. The door should close with a slight push, and open without swinging backwards. You can see steps on how to adjust the legs on page 38 in the user manual. This manual is linked below for easy access.
https://products-salsify.geappliances.com/image/upload/s--caxibUkX--/a3b675a13aa2ed9d2c854edd095665f5151e14dd.pdf?_ga=2.33679265.1407065849.1687785372-1122563700.1677104102
Your feedback is super helpful to us as we learn from you where improvements can be made in future appliances. Our product teams look over this information and take your suggestion into deep consideration. If you ever have any further questions, always feel welcome to connect with us.
-Haley@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Not fingerprint resistant!
on June 25, 2023
Posted by: Norm23
Refrigerator is a little noisy until you get accustomed to it. Frig was advertised as fingerprint resistant. No, it is not. So far we like our frig but truth in advertising is warranted therefore the three stars. Roomy and attractive.
Response from geappliances.comBy Tierra@GEA, GE Appliances, June 27, 2023
Hello,
We appreciate the honest feedback. Thank you so much for taking the time to share how things are going with your new refrigerator. We apologize about the confusion and we're happy to provide some clarity on the fingerprint resistant stainless. Please refer to the articles below for some information and helpful tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38500
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574
https://products.geappliances.com/appliance/gea-support-search-content?contentId=37044
We hope the suggestions provided above are helpful. Have a great day. - Tierra@GEA
We appreciate the honest feedback. Thank you so much for taking the time to share how things are going with your new refrigerator. We apologize about the confusion and we're happy to provide some clarity on the fingerprint resistant stainless. Please refer to the articles below for some information and helpful tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38500
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574
https://products.geappliances.com/appliance/gea-support-search-content?contentId=37044
We hope the suggestions provided above are helpful. Have a great day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
So much room in the refrig compared to my old one
on June 13, 2023
Posted by: Gary1327
from Beach Haven Park, New Jersey
Same as my Title and my dealer, Anchor Appliance, has always been there to help my wife and I purchase appliances that fill our needs.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com