Customer Reviews for GE - 33 in. Wide 24.8 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Stainless Steel
Customer Rating
1
water drip onto floor and no ice, after filter chg
on July 30, 2023
Posted by: GE_fail_soon_after_warnty
Replaced water filter in infrequently-used frig GDE25EYKERFS after 13 months, and now dripping water onto floor, and no ice, after a few hours !
Response from geappliances.comBy Devin@GEA, GE_Appliances, August 1, 2023
Good morning,
Thank you for taking the time to leave a review on your GE Appliances bottom-freezer refrigerator. We are sorry to hear that water is dripping onto the floor after replacing the filter. You can find troubleshooting information in the article at the link below on how you can resolve this:
If the troubleshooting tips provided do not resolve the issue, we recommend scheduling a service appointment with GE Appliances factory service team. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your review, and for choosing GE Appliances for your home! -Devin@GEA
The fridge is loud and noisy. The space inside is great The temperature is constant.
Features
5
Performance
2
Quality
2
Value
4
Response from geappliances.comBy MichaelBatGEA, GEAppliances, July 31, 2023
Hello,
We’re glad you’ve been enjoying the consistent temperatures and excellent storage space of your new fridge, but we’re sorry to hear that it’s louder than you expected. We know how important cold food storage is, and we understand it can be annoying if your refrigerator makes a lot of noise. We recommend taking a look at the articles below for some information on sounds you may hear from your refrigerator.
If the sound you’re hearing isn’t normal, or if you believe it’s much louder than is normal, we recommend having it diagnosed by a qualified technician. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your review. Please know we’re here should you need further assistance. -MichaelB@GEA
Our new GE refrigerator was installed a month ago and is a great improvement over our previous non-GE unit. Making plenty of ice, freezes food quickly and does not run nearly as much as our previous unit. Very happy we moved to GE.