Customer reviews from geappliances.com
GE - 24.8 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Stainless Steel
Average customer rating
4.5
(1,004 Reviews)
Rating breakdown 1,004 reviews
5 Stars
667
4 Stars
210
3 Stars
74
2 Stars
26
1 Star
27
90%of customers recommend this product.
(
756 out of
842)
Customer Reviews for GE - 24.8 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Stainless Steel
Customer Rating
1
Horrible
on July 19, 2022
Posted by: DSki05
This refrig has been horrible since we got it. It runs EXTREMELY loud and constantly freezes up. The repairman has been out several times and has now replaced EVERYTHING and it still is not working properly.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, July 27, 2022
Hey there, so sorry to learn your refrigerator has been running loudly and that it's been freezing up. This would a headache to deal with after multiple service trips and we're happy to help.
We were able to find your active case with our consumer relations team so please know we've added your comments there as well. We're confident they'll get you taken care of and we're wishing you the best.
Guy@GEA
We were able to find your active case with our consumer relations team so please know we've added your comments there as well. We're confident they'll get you taken care of and we're wishing you the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
piece of junk.
on August 21, 2023
Posted by: yann belisle
at fist i was very pleased but then....
the first thing that broke is the handle of the freezer. 19 month ofter bought the part is no longer available.
second the first shelf framing which is too weak broke.
and today the last bottom plastic shelf located in the door also broke. it fell on the floor while the dorr open
not to mention that the door is so large and heavy that its not closing freely. you have to push otherwise it stay open.
it's the worst bought i did. absolutly horrible.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, August 22, 2023
Oh no!
We're so very sorry about the handle, the shelf framing, and the bottom shelf breaking. We can certainly understand how disruptive this can be and we want to help! An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
We appreciate your patience. - Tierra@GEA
We're so very sorry about the handle, the shelf framing, and the bottom shelf breaking. We can certainly understand how disruptive this can be and we want to help! An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
We appreciate your patience. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
So far so good
on September 5, 2023
Posted by: Asiel3567
from Georgia
Very spacious ..upgrading from a smaller fridge. Too early too tell what will happen but I like the space and affordability
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Not a satisfied customer
on August 10, 2024
Posted by: PC17
from Brookyn
I only had the refrigerator for 2.5 hours and it runs loud. Will be calling to find out to see what can be done
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
5
Response from geappliances.comBy Tierra, GE_Appliances, August 12, 2024
We're here to support you with your new refrigerator. It is normal for the unit to make sounds while in operation. For more information on this, please refer to the article below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Written by a customer while visiting geappliances.com
Customer Rating
1
Compressor failing...
on September 22, 2024
Posted by: Buy a Samsung
Two months in and the compressor is making noise like it is about to quit.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, September 23, 2024
We encourage you to schedule service with one of our certified technicians to get this compressor sound properly addressed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
PERFECT!!
on November 22, 2016
Posted by: KSTEW
from Colorado Springs, CO, United States
Only have had this fridge for 1 week, after having a side-by-side this is a dream, though it is basically the same size it holds much more & I don't have to bend over & dig for things!! the wide door shelves easily hold my MANY condiments, also I like not having water/ice on the front because of the mold that forms in the lines. This fridge is understated but luxurious!!
I would recommend this to a friend!
Features
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Size!
on June 26, 2017
Posted by: CinGeorge
from Massillon, OH
We love the amount of room inside the refrigerator! The doors are able to hold large bottles and even a 6-pack or 2 or 3. Large moveable shelves are plenty of space for all our food needs. Ice maker is awesome with the built in filter system So pleased with our new purchase!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
refrig
on October 12, 2017
Posted by: sandy c
from Racine, WI, United States
The only issue I have is the fingerprints on the door. You can never seem to keep them off. I love the rest of the it.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy TREY@GEA, GE Appliances , October 13, 2017
Hello sandy c - Thank you for choosing GE Appliances! Please review the following link for our stainless steel cleaning tips: http://products.geappliances.com/appliance/gea-support-search-content?contentId=18861 . Our hope is that this appliance will serve you and your family well for many years to come.
Written by a customer while visiting geappliances.com