Customer reviews from geappliances.com
GE - 33 in. Wide 24.8 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Stainless Steel
Average customer rating
4.4
(1,078 Reviews)
Rating breakdown 1,078 reviews
5 Stars
701
4 Stars
232
3 Stars
80
2 Stars
27
1 Star
38
89%of customers recommend this product.
(
792 out of
890)
Customer Reviews for GE - 33 in. Wide 24.8 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Stainless Steel
Customer Rating
1
Died five weeks out of warranty
on July 5, 2026
Posted by: Frustrated284
from Montgomery County, MD
Died after less than 14 months - the freezer compartment no longer frozen
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki, GE_Appliances, July 7, 2026
We would like to review your situation further and have sent you an email requesting additional information to do so. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Seal failing after 3 months, icemaker prob.
on June 25, 2026
Posted by: mary451
Seal on top door of fridge is failing after 3 months. The first fridge had to be returned after 1 day because the door would not close completely . The replacement is failing after just 3 months. lso - ice maker shut off button does not work. Love the finish on the outside ( stainless steel) but would not recommend to purchase. Will be calling GE tomorrow to see what can be done.
Response from geappliances.comBy Diego, GE_Appliances, June 29, 2026
We want to help you with your ice maker's power button not working. We recommend scheduling an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the unit
on June 24, 2026
Posted by: Sarah E M
Capacity greater than before which we love, we lost power for 7 hours overnight and temp held steady, our only problem is that the door doesn’t close easily and perhaps our floor isn’t level so that the door swings open really far. Trying to adjust to this.
Written by a customer while visiting geappliances.com
Customer Rating
1
The most annoying fridge ever
on June 11, 2026
Posted by: HDfridge
from Seattle
I have had this fridge for a few years. About a year into it, it stopped closing tightly and beeps all the time. When opening the freezer, it pushes the fridge door open too, so using both doors causes it to beep excessively. Now it is starting to beep even after I have shut it hard from the previous beep. It sometimes waits until you are deeply asleep to start beeping. I am going to have to buy a new fridge because this one is intolerable.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, June 16, 2026
We'd like to help with the door alarm and with keeping the doors closed. We first recommend checking to make sure the unit is completely level to the floor. This will help the doors close smoothly and firmly. We also recommend checking to make sure the door gasket is sealing properly. You can view additional information by checking our article here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16979.
If the doors are closing properly and staying closed, but you are still noticing the alarm. We recommend trying out an electronic reset, which can be done by unplugging the unit for 2-3 minutes, then plugging it back in.
If the doors are closing properly and staying closed, but you are still noticing the alarm. We recommend trying out an electronic reset, which can be done by unplugging the unit for 2-3 minutes, then plugging it back in.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Refrigerator!
on June 1, 2026
Posted by: KGL2
from Tennessee
We love this refrigerator! It is as roomy as our previous french door unit. The icemaker makes loads of ice and does it rapidly. We do miss the water in the door, but we have plenty of room inside for a water pitcher so we are adapting. We wanted a simpler refrigerator so we would have fewer opportunities for issues. The cooling is much colder than our previous one.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Trash
on May 23, 2026
Posted by: Mrmee
from My house
Total garbage. Junk. Made a huge mistake buying this trash. Never again.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, Monogram_Appliances, May 28, 2026
We would like to assist you with this refrigerator and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Refrigerator
on May 14, 2026
Posted by: AL Cobb
Awesome Refrigerator. Happy with our purchase. Thank you GE
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Recurring problems with ice maker/water filter
on February 5, 2026
Posted by: aa170
I've had this refrigerator for 2.5 years. I've had no issues other than an annoying issue with the ice maker not working on regular basis which has required a hard reset by unplugging. I am now having to replace the water filter system to see if that will make the ice maker work. I've had a repairman out to look at this twice.
Response from geappliances.comBy Tierra, GE_Appliances, February 6, 2026
We'd like to assist with the ice maker of your refrigerator not working properly. Expect an email from one of our team members soon to gather further information. Please reply when you can.
Written by a customer while visiting geappliances.com