Customer reviews from geappliances.com
GE - 24.8 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Stainless Steel
Average customer rating
4.5
(1,004 Reviews)
Rating breakdown 1,004 reviews
5 Stars
667
4 Stars
210
3 Stars
74
2 Stars
26
1 Star
27
90%of customers recommend this product.
(
756 out of
842)
Customer Reviews for GE - 24.8 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Stainless Steel
Customer Rating
1
Worst refrigerator ever
on February 22, 2020
Posted by: NRivers
from Puerto Rico
We got this refrigerator a year ago. In one year we had to send it back to repair 4 times, why? Very simple, it started to work just fine, after 3 months, it started to make a horrible noise for a while, so we send it back to be fixed to the store, they fixed it, send it back. Same thing, but instead of 3 months, it was 3 weeks, it worked just fine, suddenly, the horrible noise, a few days later, it would stop working all together. Expensive piece of junk.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
4
Response from geappliances.comBy SHARON@GEA , GE_Appliances , February 24, 2020
Hello NRivers - Thanks for the feedback. We're sorry to hear of the difficulties you have experienced with your refrigerator. Please reach out to us by email at the following link so we may review your situation: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
We appreciate your feedback and look forward to hearing from you.
We appreciate your feedback and look forward to hearing from you.
Written by a customer while visiting geappliances.com
Customer Rating
3
Mediocre
on May 17, 2020
Posted by: nwrabbit
from Northwest
Hard to rate a fridge when it is this new. The most important factor is longevity so only time will tell.
Design Issues:
**The top shelf is not very strong. Had my small jars on it and noticed it was sagging. Relocated some of the weight. Old fridge had glass shelves; no problems.
**The door was not aligned upon setup so it did not close properly. The handbook was generic & did not tell us how to adjust it. Called our vendor to check it out only to find out it was a simple repair.
**The LED lighting is not very bright
**For the price, there should be two snack drawers; My fault for not realizing that it was for snacks, rather than the usual 1 for meat & 1 for cheese drawers.
**I can not fit the pre-packaged salad sleeve in veggie drawer sideways; hence I lose a lot of storage room. Not sure if a re-design would be do-able to improve capacity.
Design Issues:
**The top shelf is not very strong. Had my small jars on it and noticed it was sagging. Relocated some of the weight. Old fridge had glass shelves; no problems.
**The door was not aligned upon setup so it did not close properly. The handbook was generic & did not tell us how to adjust it. Called our vendor to check it out only to find out it was a simple repair.
**The LED lighting is not very bright
**For the price, there should be two snack drawers; My fault for not realizing that it was for snacks, rather than the usual 1 for meat & 1 for cheese drawers.
**I can not fit the pre-packaged salad sleeve in veggie drawer sideways; hence I lose a lot of storage room. Not sure if a re-design would be do-able to improve capacity.
On a positive note there is a ton of space on the fridge door.
Features
3
Performance
3
Quality
3
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
4
It's big. Good price. Like GE products.
on March 14, 2017
Posted by: mamajuju
from Dayton, TX, United States
I've only had it 5 days but I'm happy with it. It's quiet. The top refrigeration part is big and I LOVE that items are now eye level. I'm told that GE parts are widely available in the USA unlike some of the other popular brand refrigerators. I'm going to give this a 4 star for two reasons: First because the plastic drawers don't seem to be as sturdy/solid/thick as my 27 year old GE fridge that I replaced so I hope they don't ever crack or chip, and second, because I couldn't fit everything in the freezer that came out of my 27 year old 21.7 cu ft GE top freezer appliance (that is still going strong). It's sleek looking without the outside ice/water dispenser which I didn't want because it would take up inside room and I wanted to avoid something that would most likely need eventual servicing.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
So far, so good
on May 25, 2017
Posted by: Kaate
from Arlington, VA, United States
I got this refrigerator in March 2017 through my home warranty when my other refrigerator "died". It is roomy and keeps my food cold. I'm not a huge fan of the freezer drawer, but I do like the refrigerator on top. The only other thing I don't like about it so far is that the ice maker is LOUD! I try not to use ice from the ice maker in the evening to avoid triggering it to kick on and make more ice because I don't want it to wake me up during the night. I live in a small condo so there is no place to get away from the noise and I'm a light sleeper.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Adequate
on December 25, 2017
Posted by: Leelanau
from Northern Michigan
Generally functional and spacious but door does not always close automatically and ice maker overflows causing cubes to fall to the freezer floor.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Junk
on March 16, 2019
Posted by: ccxxvv
from Fairfax, Virginia
this fridge is junk. all the plastic draws fall out of the guides. ice falls to the bottom of the freezer. never been so ready to get rid of a piece of junk.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances, March 18, 2019
Hello ccxxvv - Thank you for writing a review on your refrigerator. Your comments are important to us and we appreciate your feedback. As we always strive to improve our products for our customers, we will be sure to share your comments with our engineering staff. Thanks for buying GE Appliances.
Written by a customer while visiting geappliances.com
Customer Rating
5
Phenomenally roomy space saver!
on March 10, 2020
Posted by: Hexy
from WA
THis fridge has a slim profile, but don't let that fool you. This is one of the roomiest refrigerators in the size range that I found, and it fits in the odd-sized space in my old weird house!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointed in GE quality
on June 3, 2020
Posted by: Disappointed lcjsw
from Mystic CT
Refrigerator replaced a 10 year old machine so it seems great compared to a dying model. It quickly revealed all the less than desired issues with a brand new machine. The door starting squeaking and squealing so I had to remove it and file the hinge pin and regrease. Everytime the freezer door closes it dislodges the refrigerator door. The door alarm rarely alarms when this happens. The defrost cycles makes grinding noises to the point I'm surprised there is anything left. The compressor is so load it can be heard from another floor. We have had this machine almost a year. I need to work this out before the warranty expires.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Written by a customer while visiting geappliances.com