Customer reviews from geappliances.com
GE - 24.8 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Fingerprint resistant stainless steel
Average customer rating
4.4
(1,027 Reviews)
Rating breakdown 1,027 reviews
5 Stars
678
4 Stars
217
3 Stars
76
2 Stars
26
1 Star
30
90%of customers recommend this product.
(
770 out of
860)
Customer Reviews for GE - 24.8 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Fingerprint resistant stainless steel
Customer Rating
3
Nice looking, but some initial issues
on July 7, 2023
Posted by: lousyservice
from Scottsdale, AZ
I have only had it a day, so sort of hard to rate, you know? So far, it looks great, it's roomy. The installers upsold us a new waterline. After 24 hours, no ice. So I decided to move out the fridge and discovered the water wasn't turned back on. Then, I noticed it had only 6 ice cubes produced in 12 hours. I took out the bottom drawer, and looked at the ice maker. I saw the on/off switch was in the half-way position rather than all the way to ON. That didn't seem right, so I moved it to the left to On. Hopefuly, that will give us more ice, otherwise, will have to get a replacement. Just funny, though since the only reason we bought a new GE fridge is that the ice maker went out on the old one! Hopefully, I'll be able to edit this in the future. Seems odd to have to do a review today in order to be entered into the raffle. Probably won't win anyway since I said something negative...But you asked.
Features
4
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Jonathon@GEA, GE Appliances, July 10, 2023
Hello - Thank you for taking a moment to connect and share your review. We are happy to see that you are liking the appearance and space so far. However, we're sorry about the icemaker issues.
We're confident that you will start to see more ice production as time goes by, typically when first getting everything installed, it can be normal to see little ice. This is due to the refrigerator acclimating and reaching those optimal temperatures. Also, in regards to the raffle, any review that is approved and posted will get an equal chance, no matter if it's positive or negative.
Thank you again for sharing, let us know if you have any questions. - Jonathon@GEA
We're confident that you will start to see more ice production as time goes by, typically when first getting everything installed, it can be normal to see little ice. This is due to the refrigerator acclimating and reaching those optimal temperatures. Also, in regards to the raffle, any review that is approved and posted will get an equal chance, no matter if it's positive or negative.
Thank you again for sharing, let us know if you have any questions. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Adjustments needed
on July 17, 2024
Posted by: drquilt
from Tulsa, OK
We have had GE refrigerators for years and have been very pleased in the past. However, the current one we had to buy quickly because the 2012 GE died on a Saturday. We had to wait for the work week to look into a new fridge. The place I have always gone for my GE refrigerators had one but not on the floor so I didn't get to see the inside of it. I bought it anyway because we needed to get it delivered and all of our stuff out of the ice chests. GE should have stuck to the design of the 2012 model. The shelves were a split shelf situation which gave more options for placement according to how we needed the inside of the fridge to fit our things. The new fridge and the old fridge are supposed to be the same cubic feet but the bins in this new one are much smaller and hold less. The single shelves in the new one seem deeper so things get lost in the back. I definitely don't like the fact that the top tray in the freezer pulls out with the bottom one when you open the freezer door. I'm guessing it's to make the ice more easily accessible but you don't want ice every time that you get into the freezer. This feature is a nuisance. I have looked at other refrigerator options since I bought this new one to see if perhaps there is a refrigerator out there that I might have liked better. Having the pressure of needing a new fridge RIGHT NOW didn't help the situation.
I noticed that the French door GE had better options with the interior than the single door GE does. Not everyone wants a French door fridge. You always end up having to open both sides of the fridge to ultimately find what you are looking for. It's annoying which is why we didn't want to buy one. The single door on top make so much more sense and is easier to use.
I noticed that the French door GE had better options with the interior than the single door GE does. Not everyone wants a French door fridge. You always end up having to open both sides of the fridge to ultimately find what you are looking for. It's annoying which is why we didn't want to buy one. The single door on top make so much more sense and is easier to use.
Response from geappliances.comBy Tierra, GE_Appliances, July 18, 2024
We value your feedback. Your comments regarding the layout of your new refrigerator is extremely important to us and will be considered by our product design team for review. Thank you for choosing GE Appliances for your home.
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it!
on March 22, 2025
Posted by: DebDale62
from MI
Love it! Large capacity! Love the alarm! So my other fridge always shut on me and I use to walk away. This fridge stays open which I love!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian, GE_Appliances, April 4, 2025
We are thrilled that you are loving your new refrigerator and its door alarm. This is such a beautiful model with many great features that we are happy to hear you’re enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you enjoy your refrigerator for many years to come!
Written by a customer while visiting geappliances.com
Customer Rating
2
WATER DISPENSER AND ICE MAKER POOR
on June 12, 2016
Posted by: TerriStephen
from Ottawa, ON, Canada
We purchased this refrigerator in 2012. We only had it approximately 3 years when the water dispenser and ice maker started being a problem. The water dispenser works now and then and we cannot determine what the circumstances are that make it work and the ice maker generates a lot of ice but mostly a lot of ice thatais fused together and one solid piece rather that separate ice cubes/pieces as you would expect. We have had it fixed at a high cost only to have the same problem occur about 6 weeks later which is past the date to the fix guarantee. Would never purchase this refrigerator again
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
great size
on May 30, 2017
Posted by: ciel refridge
from Irvine, CA, United States
I love the large capacity and lights it has so much room in the freezer and that's easy to get into
I would recommend this to a friend!
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy JILLatGEA, GE Appliances, May 31, 2017
Hello and thank you for taking the time to write your review on your refrigerator. We’re glad to hear you are happy with your purchase. It is a great model, with a lot of space inside, and we know you will enjoy it for many years. We appreciate your business and your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
2
Leaks
on November 18, 2019
Posted by: Mop1
from Steubenville
It started leaking water onto the floor a few days after purchasing it
I would recommend this to a friend!
Features
4
Performance
4
Quality
2
Value
4
Response from geappliances.comBy SHARON@GEA, GE_Appliances , November 20, 2019
Hello Mop1 - Thanks for sharing your refrigerator concern. We apologize for any inconvenience with the leaking issue. Please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
Written by a customer while visiting geappliances.com
Customer Rating
3
Decent but expensive
on January 21, 2021
Posted by: Bottom freezer fridge
from NJ
Pros - big space, door storage is great
Makes plenty of ice
Cons-
You need to slam the door shut or it will stay open
You need to slam the door shut or it will stay open
It is a loud fridge and makes plenty of noise
For the price there is NO water dispenser
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 28, 2021
Hello! You've given us some great feedback and we'll be sure and pass along your comments to our refrigerator design team. They review these on a regular basis as our ongoing commitment to improve quality. Thanks for so much for choosing GE Appliances! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Allgood except instalation to level doors to shut
on March 8, 2023
Posted by: Lorraine Horn
from Boston
Trouble eith briken foot on lt side of teig that will eventually balance doors shutting
Features
4
Performance
3
Quality
4
Value
4
Written by a customer while visiting geappliances.com