Customer reviews from geappliances.com
GE - 24.8 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Stainless Steel
Average customer rating
4.5
(1,004 Reviews)
Rating breakdown 1,004 reviews
5 Stars
667
4 Stars
210
3 Stars
74
2 Stars
26
1 Star
27
90%of customers recommend this product.
(
756 out of
842)
Customer Reviews for GE - 24.8 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Stainless Steel
Customer Rating
1
graet features and cooling
on December 31, 2019
Posted by: jwalker16
from atco,nj
works great easy to clean energy effecient matches my
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy SHARON@GEA , GE_Appliances , January 3, 2020
Hello jwalker16 - Thanks for sharing your feedback. We're delighted to hear you are happy with your new refrigerator purchase and we're sure you’ll enjoy all the nice features it has to offer. Thanks for making GE Appliances a part of your home!
Written by a customer while visiting geappliances.com
Customer Rating
1
Nop
on September 16, 2020
Posted by: Lisgus2
from Puerto Rico
I feel so bad that this fridge did not work. At just 2 months or less it started to give us problems. Had to call 3 times the garranty to fix it and still has the same problem. Now just waiting to see if we can replace it
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet
on February 29, 2020
Posted by: TJCohee
from Millsboro, DE
This is the 2nd time I’ve bought this model. Loads of room and very quiet. Did my research and compared to others before buying.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Absolutely Horrific Engineering!
on July 10, 2022
Posted by: nrindianajones
from Terrell, Texas
A service tech came out because I believe the door has a manufacturing defect... he tried to tell me it's supposed to be like that because the doir is heavy... lol.
Problem: the door scrapes te bottom of the inside case... even if the door is empty and has been adjusted. There's visible deep grooves at the contact point inside the case. There's an inch at the top iver clearance and zero clearance at the bottom where it scrapes. (Insane engineering). I will never put a GE in any of my homes after I leave this brand new luxury apartment built in TX with all brand new GE appliances, washer, dryer, stove, oven, microwave and refrigerator. I wouldn't want to deal with such incompetence in the home we're building just outside if town in Dallas. These are gorgeous modern luxury apartments... GE is pulling one iver on them saying this is normal. I'm a retired engineer... I know better.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, July 19, 2022
Hi - Thank you for reaching out to us regarding your GE refrigerator. We hate to hear about the difficulty you are having and apologize for your disappointment and frustration. Please contact your rental office to make arrangements to get service back out there to check on the situation with the scraping of the door. We hope we have the opportunity to restore your faith in our brand. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice looking, but some initial issues
on July 7, 2023
Posted by: lousyservice
from Scottsdale, AZ
I have only had it a day, so sort of hard to rate, you know? So far, it looks great, it's roomy. The installers upsold us a new waterline. After 24 hours, no ice. So I decided to move out the fridge and discovered the water wasn't turned back on. Then, I noticed it had only 6 ice cubes produced in 12 hours. I took out the bottom drawer, and looked at the ice maker. I saw the on/off switch was in the half-way position rather than all the way to ON. That didn't seem right, so I moved it to the left to On. Hopefuly, that will give us more ice, otherwise, will have to get a replacement. Just funny, though since the only reason we bought a new GE fridge is that the ice maker went out on the old one! Hopefully, I'll be able to edit this in the future. Seems odd to have to do a review today in order to be entered into the raffle. Probably won't win anyway since I said something negative...But you asked.
Features
4
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Jonathon@GEA, GE Appliances, July 10, 2023
Hello - Thank you for taking a moment to connect and share your review. We are happy to see that you are liking the appearance and space so far. However, we're sorry about the icemaker issues.
We're confident that you will start to see more ice production as time goes by, typically when first getting everything installed, it can be normal to see little ice. This is due to the refrigerator acclimating and reaching those optimal temperatures. Also, in regards to the raffle, any review that is approved and posted will get an equal chance, no matter if it's positive or negative.
Thank you again for sharing, let us know if you have any questions. - Jonathon@GEA
We're confident that you will start to see more ice production as time goes by, typically when first getting everything installed, it can be normal to see little ice. This is due to the refrigerator acclimating and reaching those optimal temperatures. Also, in regards to the raffle, any review that is approved and posted will get an equal chance, no matter if it's positive or negative.
Thank you again for sharing, let us know if you have any questions. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
WATER DISPENSER AND ICE MAKER POOR
on June 12, 2016
Posted by: TerriStephen
from Ottawa, ON, Canada
We purchased this refrigerator in 2012. We only had it approximately 3 years when the water dispenser and ice maker started being a problem. The water dispenser works now and then and we cannot determine what the circumstances are that make it work and the ice maker generates a lot of ice but mostly a lot of ice thatais fused together and one solid piece rather that separate ice cubes/pieces as you would expect. We have had it fixed at a high cost only to have the same problem occur about 6 weeks later which is past the date to the fix guarantee. Would never purchase this refrigerator again
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
great size
on May 30, 2017
Posted by: ciel refridge
from Irvine, CA, United States
I love the large capacity and lights it has so much room in the freezer and that's easy to get into
I would recommend this to a friend!
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy JILLatGEA, GE Appliances, May 31, 2017
Hello and thank you for taking the time to write your review on your refrigerator. We’re glad to hear you are happy with your purchase. It is a great model, with a lot of space inside, and we know you will enjoy it for many years. We appreciate your business and your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
2
Leaks
on November 18, 2019
Posted by: Mop1
from Steubenville
It started leaking water onto the floor a few days after purchasing it
I would recommend this to a friend!
Features
4
Performance
4
Quality
2
Value
4
Response from geappliances.comBy SHARON@GEA, GE_Appliances , November 20, 2019
Hello Mop1 - Thanks for sharing your refrigerator concern. We apologize for any inconvenience with the leaking issue. Please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
Written by a customer while visiting geappliances.com