Customer reviews from geappliances.com
GE - 24.8 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Stainless Steel
Average customer rating
4.4
(1,063 Reviews)
Rating breakdown 1,063 reviews
5 Stars
698
4 Stars
226
3 Stars
80
2 Stars
26
1 Star
33
90%of customers recommend this product.
(
787 out of
879)
Customer Reviews for GE - 24.8 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Stainless Steel
Customer Rating
4
Great look and cold food
on February 5, 2023
Posted by: New frig owner after 20yr
This is my second type of GR refrigerator. The first one I loved all the features but it had trouble staying colder than 40 to 42 degrees. This one the temperature is accurate but has a few spots where items can freeze. The most worrisome spot is the vegetable drawer. Often items in back of the drawer freeze and ruin the fresh vegetables. We have learned not to place lettece in the back of the drawer. The set up of this model is good but not as user friendly as our first type. It dresses up the kitchen and is easy to keep clean. Mostly happy with it but not sure how to fix freeze spots. Temperature adjustment does not fix this or would be too warm for food to last. Most food in this model will last longer with 37 degrees temperature.
I would recommend this to a friend!
Features
4
Performance
3
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Avoid this fridge!
on July 7, 2023
Posted by: Unhappy_in_KS
from Saint George, KS
The coolant leaked out of the unit and the fridge was dead 6 months after we purchased it. All parts are on backorder and no one is able to get it repaired for 2 months. This fridge has not been worth the time and energy considering the price. Avoid this lemon!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, July 7, 2023
Hello,
Thank you so much for taking the time to provide feedback on your new GE refrigerator. We always appreciate hearing from you on our products to ensure that we are providing the best possible Consumer Experience, all while improving and bettering our appliances.
With that being said, we are so sorry to hear that you've experienced this issue with your refrigerator as this is certainly not normal operation, nor the quality that we expect. We appreciate your patience and understanding as we work to get this resolved for you.
Thank you for choosing GE Appliances for your home!
-Devin@GEA
Thank you so much for taking the time to provide feedback on your new GE refrigerator. We always appreciate hearing from you on our products to ensure that we are providing the best possible Consumer Experience, all while improving and bettering our appliances.
With that being said, we are so sorry to hear that you've experienced this issue with your refrigerator as this is certainly not normal operation, nor the quality that we expect. We appreciate your patience and understanding as we work to get this resolved for you.
Thank you for choosing GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on July 14, 2023
Posted by: Ali bb
Pretty good and very professional to use , it keeps everything in a good condition
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Very nice
on July 15, 2023
Posted by: Tk tom
from Imlay city, Mi
Works great, however you have to be vigilant about closing the door. I'm just not used to pushing the door shut. Our old refrigerator would be easier to shut.
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great looking, high quality and working great
on July 20, 2023
Posted by: Happy Ken
from Rio Vista, CA
Our new GE refrigerator was installed a month ago and is a great improvement over our previous non-GE unit. Making plenty of ice, freezes food quickly and does not run nearly as much as our previous unit. Very happy we moved to GE.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
disappointed
on July 29, 2023
Posted by: michael2449
from acme,pa.
The fridge is loud and noisy. The space inside is great The temperature is constant.
Features
5
Performance
2
Quality
2
Value
4
Response from geappliances.comBy MichaelBatGEA, GEAppliances, July 31, 2023
Hello,
We’re glad you’ve been enjoying the consistent temperatures and excellent storage space of your new fridge, but we’re sorry to hear that it’s louder than you expected. We know how important cold food storage is, and we understand it can be annoying if your refrigerator makes a lot of noise. We recommend taking a look at the articles below for some information on sounds you may hear from your refrigerator.
Normal noises:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Abnormal noises:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
If the sound you’re hearing isn’t normal, or if you believe it’s much louder than is normal, we recommend having it diagnosed by a qualified technician. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your review. Please know we’re here should you need further assistance. -MichaelB@GEA
We’re glad you’ve been enjoying the consistent temperatures and excellent storage space of your new fridge, but we’re sorry to hear that it’s louder than you expected. We know how important cold food storage is, and we understand it can be annoying if your refrigerator makes a lot of noise. We recommend taking a look at the articles below for some information on sounds you may hear from your refrigerator.
Normal noises:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Abnormal noises:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
If the sound you’re hearing isn’t normal, or if you believe it’s much louder than is normal, we recommend having it diagnosed by a qualified technician. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your review. Please know we’re here should you need further assistance. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Fridge
on August 6, 2023
Posted by: Lilsmoove06
from Nj
This fridge is meh. It's just loud it's very annoying space cool just loud
Features
4
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Adrian@GEA, GE_Appliances, August 7, 2023
We appreciate you taking the time to provide us with your feedback. We are so sorry to hear that your new refrigerator is exuding a loud noise while in use. We have provided a list of normal noises/sound that a refrigerator will make at the link below. If your refrigerator is making a sound not on the list, service may be needed.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.213407196.911499761.1691431896-2082806389.1677780257
Thank you for choosing GE Appliances for your home. We hope you enjoy your beautiful new refrigerator for many years to come! - Adrian@GEA
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.213407196.911499761.1691431896-2082806389.1677780257
Thank you for choosing GE Appliances for your home. We hope you enjoy your beautiful new refrigerator for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent product and great price
on August 11, 2023
Posted by: Anonymous
from Bowdoinham Maine
We was pleasantly surprised at how much space this refrigerator has, we have owned a few refrigerators over the years( at a lot more money) and by far this is our favorite one.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com