Customer reviews from geappliances.com
GE - 24.8 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Stainless Steel
Average customer rating
4.5
(1,004 Reviews)
Rating breakdown 1,004 reviews
5 Stars
667
4 Stars
210
3 Stars
74
2 Stars
26
1 Star
27
90%of customers recommend this product.
(
756 out of
842)
Customer Reviews for GE - 24.8 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Stainless Steel
Customer Rating
5
Love my GE fridge!
on March 4, 2022
Posted by: Guzzi Guy
I wanted a big fridge but without all of the expensive electronic bells and whistles that seem to be the demise of refrigerators these days. This one has the build-in ice maker in the chest which is at the bottom, with the fridge portion at the top two-thirds of the unit. This is what I wanted - I'm opening the fridge door ten times more frequently than the freezer, so make it more convenient! It's big, very bright, tons of shelf space along the inside of the door. My daughter commented that it made it look like I didn't have much food in it! I couldn't be happier.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Bad
on April 27, 2022
Posted by: Rockymia
from Lathrop california
from the beginning the door did not close properly, talk to customer service. they came to "fix" it, they just picked up the bottom fridge and said it was fine, and I've continued to have the same problem, the door doesn't seal, it always stays open, it makes a very ugly noise, and now after a year it doesn't cool anymore, I'm really very disappointed.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
4
Response from geappliances.comBy Olga@GEA, GE_Appliances, April 28, 2022
Hello - We appreciate you taking the time to share your review. We are sorry you have had several issues with your refrigerator. We apologize that it stopped cooling so soon and we understand your disappointment. Please schedule service. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
If you need further assistance, please contact us on social media.
Olga@GEA
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
If you need further assistance, please contact us on social media.
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love this fridge
on September 28, 2022
Posted by: Anonymous
from Chesterfield VA
we have had this fridge for about a month and absolutely love it! Lots of space in fridge and freezer, quiet and looks amazing!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great size and features
on October 6, 2022
Posted by: Naples88
from Walpole Ma
My new refrigerator is exactly what I was looking for freezer on the bottom I love the style and how much room is inside.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Fits perfect!
on December 17, 2022
Posted by: Dgaines0211
from Atlanta,ga
Nice looking fridge and a great size! The layout is amazinf and exactly what we needed in every aspect!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great look and cold food
on February 5, 2023
Posted by: New frig owner after 20yr
This is my second type of GR refrigerator. The first one I loved all the features but it had trouble staying colder than 40 to 42 degrees. This one the temperature is accurate but has a few spots where items can freeze. The most worrisome spot is the vegetable drawer. Often items in back of the drawer freeze and ruin the fresh vegetables. We have learned not to place lettece in the back of the drawer. The set up of this model is good but not as user friendly as our first type. It dresses up the kitchen and is easy to keep clean. Mostly happy with it but not sure how to fix freeze spots. Temperature adjustment does not fix this or would be too warm for food to last. Most food in this model will last longer with 37 degrees temperature.
I would recommend this to a friend!
Features
4
Performance
3
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Avoid this fridge!
on July 7, 2023
Posted by: Unhappy_in_KS
from Saint George, KS
The coolant leaked out of the unit and the fridge was dead 6 months after we purchased it. All parts are on backorder and no one is able to get it repaired for 2 months. This fridge has not been worth the time and energy considering the price. Avoid this lemon!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, July 7, 2023
Hello,
Thank you so much for taking the time to provide feedback on your new GE refrigerator. We always appreciate hearing from you on our products to ensure that we are providing the best possible Consumer Experience, all while improving and bettering our appliances.
With that being said, we are so sorry to hear that you've experienced this issue with your refrigerator as this is certainly not normal operation, nor the quality that we expect. We appreciate your patience and understanding as we work to get this resolved for you.
Thank you for choosing GE Appliances for your home!
-Devin@GEA
Thank you so much for taking the time to provide feedback on your new GE refrigerator. We always appreciate hearing from you on our products to ensure that we are providing the best possible Consumer Experience, all while improving and bettering our appliances.
With that being said, we are so sorry to hear that you've experienced this issue with your refrigerator as this is certainly not normal operation, nor the quality that we expect. We appreciate your patience and understanding as we work to get this resolved for you.
Thank you for choosing GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on July 14, 2023
Posted by: Ali bb
Pretty good and very professional to use , it keeps everything in a good condition
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com