Customer reviews from geappliances.com
GE - 24.8 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Stainless Steel
Average customer rating
4.4
(1,063 Reviews)
Rating breakdown 1,063 reviews
5 Stars
698
4 Stars
226
3 Stars
80
2 Stars
26
1 Star
33
90%of customers recommend this product.
(
787 out of
879)
Customer Reviews for GE - 24.8 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Stainless Steel
Customer Rating
3
I wouldnt buy
on December 15, 2025
Posted by: JMasters
The shelves are cheap and flimsy, the ice maker has broken at 6 months, 9, and 12, and the door on frig has to be forced shut.
Response from geappliances.comBy Julia, GE_Appliances, December 17, 2025
We're sorry to hear you're not satisfied with the design of the shelves and the door and have had issues with the icemaker. We will be sure to share your feedback with the proper teams for further review. If you have an issue with your icemaker, please reach out to our Bodewell service team to resolve the issue.
Written by a customer while visiting geappliances.com
Customer Rating
4
Loved how deep the drawers for produce are.
on December 22, 2025
Posted by: AlaskaKatz
I love everything about this refrigerator, except the door closing. It fits tight, and you have to push it closed, hard. One time before going to bed, I hadn't checked to see if it was closed tight, and it stood ajar all night, causing the frig to run all night.
Written by a customer while visiting geappliances.com
Customer Rating
4
Only One Change…
on December 29, 2025
Posted by: DepotCharlie
from Broadview Heights, Ohio
Good performance so far, but we haven’t had it too long. The lighting is stellar. The only design change I would suggest would be concerning the drawer in the freezer. There has to be a better way to separate two compartments in the freezer section than to have this flimsy plastic drawer be in the way all the time. It would be 5 stars except for the drawer.
Features
4
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Issues
on January 4, 2026
Posted by: Three Issues
from Ludington Michigan
I love how spacious this fridge is and I love having the freezer on the bottom. However, the top right side of my fridge indents inward. Therefore I cannot hang anything magnetic on it, which is a huge disappointment.
The main issue I have with this refrigerator is the veggie and fruit drawers freeze items therefore ruining all fruits and veggies I put in there. I have adjusted the temperature on the fridge and freezer many different ways. I even put towels down inside the drawers. This is just a huge disappointment. I'm not using the ice maker as I do not have a water line but I am fine with that.
2 years later a month after the warranty expired, I am having compressor issues. Very sad.
The main issue I have with this refrigerator is the veggie and fruit drawers freeze items therefore ruining all fruits and veggies I put in there. I have adjusted the temperature on the fridge and freezer many different ways. I even put towels down inside the drawers. This is just a huge disappointment. I'm not using the ice maker as I do not have a water line but I am fine with that.
2 years later a month after the warranty expired, I am having compressor issues. Very sad.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Julia, GE_Appliances, January 8, 2026
We're sorry to hear you received a dented refrigerator. We recommend reaching out to your dealer to further discuss your experience. For issues with food freezing in the fresh food section, see the troubleshooting tips on page 47 of the Use and Care Manual here: https://products-salsify.geappliances.com/image/upload/s--8mdGPmnD--/le1xgtm293xkr1ces10o.pdf. If you feel as though you're having issues with your compressor, we recommend reaching out to our Bodewell service team to schedule a service appointment. You can call to schedule at 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET) or you can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Noisiest refrigerator and not worth it
on January 17, 2026
Posted by: Thedrews
Not a fan of this frig. Door never closes tightly, items in back of top shelf freeze and the noises this unit makes is unreal. The loudest frig we ever owned. Now making other noises where i think it’s going to quit running.
Response from geappliances.comBy Vikki, GE_Appliances, January 20, 2026
The sensor that measures the temperature in the fresh food section is located in the top rear of the fresh food section. Placing large items in this area may prevent the sensor from properly sensing the temperature which could result in frozen food. Try relocating larger food items from that area. If you continue to have issues, please contact our GE Appliances service team - Bodewell at 1-833-426-3393 to have your unit evaluated and repaired as needed. We provide descriptions of the sounds you can expect to hear from your refrigerator on page 44 of the online Owner's Manual - https://products-salsify.geappliances.com/image/upload/s--8mdGPmnD--/le1xgtm293xkr1ces10o.pdf - If your refrigerator has started making new sounds you can't identify, you may wish to consider scheduling a service appointment.
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice! But freezer capacity smaller
on January 29, 2026
Posted by: san27
Bought in November 2025, it is very quiet running compared to my old (smaller) fridge. Luckily it fit in old space for it! Phew! Refrigerator capacity is a lot more. But 4 stars because freezer capacity is a quarter less than advertised because ice tray takes up half of the top drawer.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Recurring problems with ice maker/water filter
on February 5, 2026
Posted by: aa170
I've had this refrigerator for 2.5 years. I've had no issues other than an annoying issue with the ice maker not working on regular basis which has required a hard reset by unplugging. I am now having to replace the water filter system to see if that will make the ice maker work. I've had a repairman out to look at this twice.
Response from geappliances.comBy Tierra, GE_Appliances, February 6, 2026
We'd like to assist with the ice maker of your refrigerator not working properly. Expect an email from one of our team members soon to gather further information. Please reply when you can.
Written by a customer while visiting geappliances.com