Customer reviews from geappliances.com
GE - 24.8 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Stainless Steel
Average customer rating
4.5
(1,004 Reviews)
Rating breakdown 1,004 reviews
5 Stars
667
4 Stars
210
3 Stars
74
2 Stars
26
1 Star
27
90%of customers recommend this product.
(
756 out of
842)
Customer Reviews for GE - 24.8 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Stainless Steel
Customer Rating
5
Great features!!
on February 27, 2021
Posted by: cifalto
from Mayagüez PR
We trust GE appliances! Quality, great performance at convenience prices!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Love everything except the compressor is noisy
on March 3, 2021
Posted by: Chillout 61
from North Carolina
Looks and feels well built. I like the single door over the French style because they close tightly
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Olga@GEA, GE_Appliances, March 17, 2021
Hello - Thanks for your feedback. We're glad you are happy with your new refrigerator purchase and we’re sure you’ll enjoy great performance from it for many years to come. Thank you so much for your feedback regarding the compressor being noisy. We will be sure to pass this on to the appropriate team for future design and development. Thanks for making GE Appliances a part of your home!
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Almost Perfect!
on March 7, 2021
Posted by: DONANN
from Grosse Ile MI
Large capacity 25cuft, bright lights, good size ice cubes, easy to adjust temperatures and you can shut off the door alarm!!
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
5
Response from geappliances.comBy Mike@GEA, GE Appliances, March 23, 2021
Hey there,
Thanks so much for sharing your review of this refrigerator. We're glad to hear how well the refrigerator has been operating for you. We're sorry to hear the door has been a bit difficult to close and can understand why that would be frustrating. We hope you'll keep in touch. Stay safe. Mike@GEA
Thanks so much for sharing your review of this refrigerator. We're glad to hear how well the refrigerator has been operating for you. We're sorry to hear the door has been a bit difficult to close and can understand why that would be frustrating. We hope you'll keep in touch. Stay safe. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Refrigerator Good, Freezer not so good
on March 12, 2021
Posted by: LesIrene
from Virginia suburbs of DC
Refrigerator compartment is spacious and convenient.
Freezer compartment is too small. Ice tray is too large, I.e. takes up too much space in already small freezer. Bottom configuration means frozen foods are stacked on top of one another making only the top layer visible. Searching for content means removing multiple layers to find food lower in the stack.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Vikki@GEA, GE_Appliances, March 18, 2021
Hi - Thank you for reaching out to us and for providing feedback on your new GE refrigerator. We are sorry to hear you are not pleased with the capacity and ability to organize your food items in the freezer compartment. We do value your feedback and will be happy to share your comments with our refrigeration design team. We do wish you all the best! Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Noisy
on March 16, 2021
Posted by: Reconsider
from Cape Cod
This unit is very noisy. As soon as the installers left and the house was quiet the refrigerator began to run and cool and instantly we heard lots of internal and external noises. Since then every time it goes thru a cooling cycle it's like a tank coming into our kitchen. Opening the freezer door is difficult, we have to pull very hard to get it to open and when it does it makes a lot of noise. The drawer clunks and squeaks with every movement. As for room inside it is very roomy however the shelves are not adjustable, that is disappointing. Lighting is very good and food stays cold and frozen with no issues. Looks are OK not the most sleekest of machines with bulky door handles, and elderly person would find this machine difficult to use.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, April 1, 2021
Hello there, we appreciate you taking the time to leave us your honest feedback. We also want to apologize for the noise your refrigerator is making. We know this is annoying so we'll be sure to share your comments with our team for further evaluation.
In addition, we recommend viewing our list of normal refrigerator sounds here:
If yours seems way out of the ordinary, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're wishing you the best.
Guy@GEA
In addition, we recommend viewing our list of normal refrigerator sounds here:
If yours seems way out of the ordinary, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're wishing you the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Leveling and freezer problems
on April 12, 2021
Posted by: Ann50317I
from Des Moines Iowa
Troubleshooting tools are horrible can’t level right, door don’t shut by itself securely. Freezer door to refrigerator looks crooked and doesn’t close by itself
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, April 13, 2021
Hi, We're sorry to hear you're having leveling and freezer door issues with your refrigerator. We apologize for any inconvenience and know this must be frustrating. We suggest you take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is resolved for you soon. Thanks for buying GE Appliances! - Sharon@GEA
We hope this is resolved for you soon. Thanks for buying GE Appliances! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Not impressed
on July 3, 2021
Posted by: Tiny74
from Superior WI
Had issues right off the bat. Freezer defrosted itself and it took 3 days for the refrigerator to adjust to a proper temp. Went up to 68 degrees on the second day. Leaves fingerprint marks like crazy and hard to clean.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances , July 7, 2021
Hi, Thanks for choosing GE Appliances for your home! We apologize for any inconvenience you experienced with your refrigerator in the first 3 days. It's good to hear it's cooling well now. While the stainless steel does show fingerprints, it can be easily cleaned using mild soap (dish soap) and water, then rinsed with clear water and dried with a soft cloth. For more great cleaning tips, please visit: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574
We hope you enjoy your refrigerator in the years to come. Thanks for choosing to do business with us! - Sharon@GEA
We hope you enjoy your refrigerator in the years to come. Thanks for choosing to do business with us! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Its okay
on July 20, 2021
Posted by: Laurie4444
from LA
first, I just want to make clear that this was the only refrigerator that would fit in my new construction to due architecture issues. The refrigerator is spacious. Lots of door storage. The freezer is small. I don't know how a family would fit lots of food. The ice tray takes up a lot of room. Very plain. No water except to ice maker.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Chris@GEA, GE_Appliances, July 21, 2021
Hello, we appreciate your review. While we're glad that you have been pleased with the fresh food capacity and door storage of your new refrigerator, we’re sorry to hear of your concern regarding the limited freezer capacity and lack of water dispenser and understand your frustration. We appreciate you providing us this feedback and we will pass it along to our refrigerator product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. -Chris@GEA
Written by a customer while visiting geappliances.com