Customer reviews from geappliances.com
GE - 24.8 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Stainless Steel
Average customer rating
4.4
(1,063 Reviews)
Rating breakdown 1,063 reviews
5 Stars
698
4 Stars
226
3 Stars
80
2 Stars
26
1 Star
33
90%of customers recommend this product.
(
787 out of
879)
Customer Reviews for GE - 24.8 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Stainless Steel
Customer Rating
2
Doors don't seal after 1 year
on January 17, 2021
Posted by: Jrfap
When you shut the freezer door the upper door opens. The door opens on its own.
Because the door opens the vegetable drawer freezes the vegetables.
Because the door opens the vegetable drawer freezes the vegetables.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 22, 2021
Hello Jrfap - Thanks for sharing your feedback. We're so sorry for any inconvenience with the door opening on its own. This is frustating, we know. Here are some great tips that may help with the issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16979
If service is needed, you can schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope you find this information helpful. - Sharon@GEA
If service is needed, you can schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope you find this information helpful. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Quality product
on February 13, 2021
Posted by: 69XL
from Pensacola FL
I wasn't sure we would like the bottom freezer, but it is great having the fridge on top, limited space in freezer, but we don't have need for a large freezer. This refrigerator is great! Well built,quiet ,looks great ,great features. we couldn't be more pleased with it!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Not Flexible
on February 24, 2021
Posted by: omccune
from Indiana
The interior shelves span the entire inside of the refrigerator. So to accommodate anything tall, the top two shelves are very short in height. The third drawer, instead of being at the bottom under the fruit/veggie drawers, is very small and under a shelf above. You can't pull the entire drawer out. It's deep, but you have to pull everything out to reach anything at the back. I would not recommend this refrigerator to anyone.
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 25, 2021
Hi omccune - We appreciate your feedback about the refrigerator shelves and can use this information for improvement of future products. We're sorry for any inconvenience and will be sure and share your comments with our refrigerator design team. We wish you the very best! - Sharon@GEA.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features!!
on February 27, 2021
Posted by: cifalto
from Mayagüez PR
We trust GE appliances! Quality, great performance at convenience prices!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Love everything except the compressor is noisy
on March 3, 2021
Posted by: Chillout 61
from North Carolina
Looks and feels well built. I like the single door over the French style because they close tightly
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Olga@GEA, GE_Appliances, March 17, 2021
Hello - Thanks for your feedback. We're glad you are happy with your new refrigerator purchase and we’re sure you’ll enjoy great performance from it for many years to come. Thank you so much for your feedback regarding the compressor being noisy. We will be sure to pass this on to the appropriate team for future design and development. Thanks for making GE Appliances a part of your home!
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Almost Perfect!
on March 7, 2021
Posted by: DONANN
from Grosse Ile MI
Large capacity 25cuft, bright lights, good size ice cubes, easy to adjust temperatures and you can shut off the door alarm!!
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
5
Response from geappliances.comBy Mike@GEA, GE Appliances, March 23, 2021
Hey there,
Thanks so much for sharing your review of this refrigerator. We're glad to hear how well the refrigerator has been operating for you. We're sorry to hear the door has been a bit difficult to close and can understand why that would be frustrating. We hope you'll keep in touch. Stay safe. Mike@GEA
Thanks so much for sharing your review of this refrigerator. We're glad to hear how well the refrigerator has been operating for you. We're sorry to hear the door has been a bit difficult to close and can understand why that would be frustrating. We hope you'll keep in touch. Stay safe. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Refrigerator Good, Freezer not so good
on March 12, 2021
Posted by: LesIrene
from Virginia suburbs of DC
Refrigerator compartment is spacious and convenient.
Freezer compartment is too small. Ice tray is too large, I.e. takes up too much space in already small freezer. Bottom configuration means frozen foods are stacked on top of one another making only the top layer visible. Searching for content means removing multiple layers to find food lower in the stack.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Vikki@GEA, GE_Appliances, March 18, 2021
Hi - Thank you for reaching out to us and for providing feedback on your new GE refrigerator. We are sorry to hear you are not pleased with the capacity and ability to organize your food items in the freezer compartment. We do value your feedback and will be happy to share your comments with our refrigeration design team. We do wish you all the best! Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Noisy
on March 16, 2021
Posted by: Reconsider
from Cape Cod
This unit is very noisy. As soon as the installers left and the house was quiet the refrigerator began to run and cool and instantly we heard lots of internal and external noises. Since then every time it goes thru a cooling cycle it's like a tank coming into our kitchen. Opening the freezer door is difficult, we have to pull very hard to get it to open and when it does it makes a lot of noise. The drawer clunks and squeaks with every movement. As for room inside it is very roomy however the shelves are not adjustable, that is disappointing. Lighting is very good and food stays cold and frozen with no issues. Looks are OK not the most sleekest of machines with bulky door handles, and elderly person would find this machine difficult to use.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, April 1, 2021
Hello there, we appreciate you taking the time to leave us your honest feedback. We also want to apologize for the noise your refrigerator is making. We know this is annoying so we'll be sure to share your comments with our team for further evaluation.
In addition, we recommend viewing our list of normal refrigerator sounds here:
If yours seems way out of the ordinary, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're wishing you the best.
Guy@GEA
In addition, we recommend viewing our list of normal refrigerator sounds here:
If yours seems way out of the ordinary, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're wishing you the best.
Guy@GEA
Written by a customer while visiting geappliances.com