Customer Reviews for GE - 30 in. Wide 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Customer Rating
4
So far so good
on October 7, 2021
Posted by: fijbtj
from Raleigh, nc
Like the roominess inside. The deep doors that can hold a gallon container are nice. The freezer section seems small, though. Don't know why. Just had it installed. Might write more in a few months.
A new one day old after waiting 6 months for the unit to arrive the motor on three unit needs to be replaced because of noise from a running motor at slow speed!
Features
4
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, October 1, 2021
Hey there,
We're incredibly sorry to hear that your brand new refrigerator needs to have the motor replaced and understand how frustrating that is. We would recommend taking advantage of your warranty to schedule repairs. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
wish there were more accessories included. ie, egg tray holder, butter holder. Love that there is an alarm. It has gone off a few times already, letting me know I left door open!
I like the fridge. The freezer is easy to access all items stored. The refrigerator door stores a large capacity for condiments and liquids. Storing most of my smaller items frees up the space in the refrigerator for larger items. The stainless steel outside does not resist fingerprints. I would have rated this fridge higher, but the sound it makes including the ice maker are loud. I have some hearing loss and I can hear it It's a migraine trigger at times. I keep the ice maker off. I would return but it would be extremely difficult. I'm hoping I will eventually not notice the sound. Otherwise, it is a beautiful fridge.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
4
Value
3
Response from geappliances.comBy John@GEAppliances, GE Appliances, September 24, 2021
Thanks you for choosing GEA for your kitchen. We're glad it is working well and easily organizable to get everything in. We are very sorry to hear about the noise and that it is ruining your experience. Please take a look at what noises you can expect from our refrigerators, here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If you are hearing something out of the ordinary, please schedule warranty service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm